Mission: Worley’s Mission is to provide superior customer service through quality, innovation and personal commitment; to service our customers with well-trained professionals dedicated to maintaining our commitment to honesty and integrity; and to approach each customer ...
We are pleased to announce the acquisition of Apex Claims Service of New England.
Find out what happens when GREAT TALENT gets together at the 2016 Worley Claims Expo!
Worley focuses on natural, weather related events and man-made, environmental disasters specializing in managing catastrophic loss caseloads. With over 35 years’ experience, Worley provides administrators, managers, and project specialists capable of operating in any condition to deliver superior case/claims assessment and processing services throughout the United States with minimal response time.
Worley delivers Centralized Claims Management and Administrative programs for a client list that includes America’s largest standard lines insurance carriers, excess and surplus lines insurance companies, well-known private and public corporations, and municipal/governmental bodies. Worley’s managers, project consultants, and specialists are respected nationally for their knowledge, expediency, flexibility, and compassion — all of which are critical components in the handling of the emotional, commercial, and occupational challenges associated with catastrophic events.
Worley’s professional staff thinks creatively and partners with our clients to solve their toughest challenges. On any given day, hundreds of Worley employees are handling client programs, developing solutions, and building relationships. Worley’s partnering relationship with clients builds a competitive, measurable, and sustainable staffing advantage through strategic focus, business connection, and excellence in execution.
To provide superior customer service through quality, innovation and personal commitment; to service our customers with well-trained professionals dedicated to maintaining our commitment to honesty and integrity; and to approach each customer interaction by first understanding their needs and then providing expediency in claim and recovery services.
Worley is a diversified risk management company with a strong tradition of professional development. Our national services are constantly evolving and we are continually searching for new and better ways to use our human, technological, and financial resources to improve the quality of our services while remaining true to our values.
We Act with Integrity and Show Respect.
We Take Initiative to Innovate and Excel.
We are Passionate About Our Industry, Our Brand, and Our Services.
We Believe that Our Success Depends on Understanding and Satisfying the Unique Needs of Each Customer.
Because our people are fundamental to the way we do business, they're at the center of everything we do. Their professional fulfillment, their work/life balance, their ability to contribute equally as part of a diverse workforce - these are all issues to which we give priority. Our people represent Worley's ultimate competitive advantage. Our culture represents the shared attitudes, values, standards and beliefs that define our organization and the people within it.
We recognize the role we play in the broader industry as well as the external influences and issues that we currently face:
These issues require us to evaluate and more clearly define who we are. We must react and respond more quickly than ever before while broadening the service capabilities and individual skills our employees offer. We will continue to define and measure success differently through this adaptation.
These strengths provide an excellent cultural foundation. There are also areas that we need to better develop our culture. At all levels of the corporation, we are working to build upon our strengths and to strengthen our weaker areas. We are focusing on:
With over 35 years’ experience, Worley provides speciality staffing to private and public corporations and governmental agencies. Although the success of each project and program depends upon a wide variety of individuals, Worley prefers employees with a general common skill set including:
General job categories and descriptions may be found below. Current job openings may be found on our Careers Page.
Customer Service Representatives
Easy money there to make
Hard money is kinds hard
Advice to Management
Keep it up
I applied online. I interviewed at Worley (Reading, PA) in June 2017.
First over the phone interview. Then Met with the main manager, the generalist, and the assistant. They were very friendly and easy to talk to. I felt comfortable. I was the first one to interview for the position.
Let us know if we're missing any workplace or industry recognition –
Career Advancement Program
Helping employees "upskill" into higher-paying positions
Social Responsibility Pledge
Formal programs or foundation to give back to communities
Has programs that support a diverse and inclusive workforce