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Customer Service Representative
Does anyone here work for Fidelity? I saw that there are a bunch of customer service positions open and I don't know if it's somewhere that would fairly easy for someone with just 1 year of experience. I need to change where I'm at, but not sure how big of a company is really gonna hire me when I'm so new to things.
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ProsEveryone I met throughout the interview process and also after being hired has been personable and helpful. The people here are committed to making this remote first organization successful and run
ConsWould be nice to meet some of my team mates face to face right from the get go, but due to COVID and also due to the clear mission of being remote first, this was expected. The good news is that
Advice to ManagementStay focused on your quality onboarding efforts - they make a really positive impact for those of us just getting started. It was also great to have some of our onboarding presented by one of the
I applied through a recruiter. I interviewed at Wrapbook (United States)
InterviewOverall, I had a very positive experience. While their interview process is described on their website, I do wish that some details were "advertised" a little better. Things that stood out to me throughout:
The technical portion involved live coding with software engineers on a Rails app - no LeetCode, and you're not required to share your screen the entire time.Answer Question
All answers shown come directly from Wrapbook Reviews and are not edited or altered.
...The pay is very competitive and the wider benefits are industry leading....
September 8, 2021