Working at Wyndham Capital Mortgage | Glassdoor

Wyndham Capital Mortgage Overview

Charlotte, NC
201 to 500 employees
Company - Private
Unknown / Non-Applicable
At Wyndham Capital, we offer the kind of quick, reliable loan processing and underwriting platform you would expect from one of the country’s fastest growing mortgage companies – but we also provide our customers with a level of friendly, knowledgeable ... Read more

Mission: Mission
To connect home buyers with high value loan options through a painless and powerful digital experience.

Our vision is to provide a digital mortgage experience that wows the modern consumer

Brand ... Read more

Wyndham Capital Mortgage Video

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Wyndham Capital Mortgage – Why Work For Us?

At Wyndham Capital, we offer the kind of quick, reliable loan processing and underwriting platform you would expect from one of the country’s fastest growing mortgage companies – but we also provide our customers with a level of friendly, knowledgeable, personal service you don’t find every day.

We invest heavily in our proprietary technology to create an unparalleled efficiency for our transaction, but realize this is no substitute for exceptional customer service.

Our Mission:
To connect home buyers with high value loan options through a painless and powerful digital experience.

Our Values:

+1 Service - Plus 1 Service to us means striving for the overall success of the team and going above and beyond for our customers.

Courage - Stand strong for yourself and your ideas even if you know everyone won't agree with you.

Curiosity - Constantly seek to learn and apply new things. We will never get better without change.

Impact - Deliver meaningul work and performance. MAKE A DIFFERENCE TODAY!

Innovation - Bring big thinking and ideas- we want to hear them!

Intergrity - Do what is right, especially when no one is watching.

Influential Communication - Listen, speak and write effectively.  Are you able to use this skill to get more people on board with your ideas?

Keen Judgement - Make smart, informed decisions. Look before you leap!

Passion - Inspire others with positive energy.
Our Vision:

Our vision is to provide a digital mortgage experience that wows the modern consumer.

Brand Promise.




To every customer in their home buying journey.

At Wyndham Capital, we believe strongly in creating an environment for our employees that is both professional and fun at the same time.

Wyndham Capital Mortgage’s corporate culture empowers our employees. We believe, our team will have a greater sense of purpose in their jobs and lives, and this involvement will translate directly into continuous improvement in our systems and processes. In an empowered organization, our employees bring their best ideas and initiatives to the table with a sense of excitement, ownership and pride.


  • Community Involvement - Habitat for Humanity, Angel Tree, Second Harvest Food Bank, Making Strides Against Breast Cancer, Juvenille Diabetes Research Foundation (JDRF) Walk, Classroom Central, Red Cross Blood Drives
  • Company Sponsored Team Outings
  • Summer Ice-cream Socials
  • Networking events
  • 8 hours Volunteer Time Off
  • Women of Wyndham "Wow"

Join in a growing company that values your talents and cares about your success.

At Wyndham Capital, we believe our team gives us a true competitive advantage. So we strive to find the best people from diverse backgrounds and cultures, give them the knowledge and training they need, allow them to be responsible and accountable for their work, and recognize them for outstanding performance.

Products and technology alone do not fulfill the promise behind Wyndham Capital. Our most valuable resource is the talented, motivated and energized men and women who help make Wyndham Capital one of the fastest growing mortgage companies in the country.

To Learn More about Wyndham Capital employment opportunities please feel free to reach out to our Talent Acquisition Specialist, Jamie Cava, at 

Here's what current employees have said about working at Wyndham Capital:

"The environment is very unique and fun compared to everywhere I've been. It allows you opportunities to grow not only in your current position, but other areas in the mortgage industry as well."

       - Processor                            

"If it wasn’t for Wyndham I wouldn’t have met such awesome, fun and quirky people, many of whom have become more than just co-workers."

                                                                          - Receptionist

"I have been in the mortgage industry for almost 20 years and Wyndham Capital is hands down the best place I have worked. The family atmosphere is fun and lively but at the same time professional. People at Wyndham truly care about one another and that is what makes coming to work so enjoyable on a daily basis."

                                                                          - Underwriting Manager

"Wyndham is the first mortgage company I worked at that honestly listens to the employee.  Whether you have an idea on the process or the format of company meetings, they really care and ACT on employee ideas.  It is just one of the many reasons Wyndham makes you feel like you matter!"

                                                                          - Underwriter

"Wyndham Capital is a great company to work for!!  There is a positive atmosphere in which departments work together to get loans closed and delight our customers with our +1 customer service.   Employees are valued and appreciated with professional development being promoted as working at Wyndham is not just a job but a career."

                                                                           - Closing Manager

“I have been working at Wyndham for a little over 3 years and am constantly amazed at what we are able to accomplish. Wyndham prides itself in the ability to innovate and think outside of the box to ensure the best experience for every customer. Likewise, Wyndham strives to provide the same level of service to its employees. Groups like the Culture Committee and WOW (Women of Wyndham) aid in the stimulation of employee engagement and opportunity. I truly believe that the culture here is second to none! It is such a wonderful feeling to come into work surrounded by people that feel more like family than co-workers.”

                                                                            - Risk Analyst

"This is one of the most unique companies to work for in Charlotte, NC. We are a family of experienced mortgage professionals that puts our customers first. We pride ourselves on providing excellent customer service to our external and internal customers. Employees are empowered to provide ideas that help make this a great place to work. We are team players with positive energy that live by the motto “Work Hard, Play Hard”.

                                                                           - Operations Analyst

"The culture is awesome. The fact that employees truly care about each other professionally and personally is awesome. You don't really see that in 'Corporate America' these days. We're one, big, happy family."

- Senior Mortgage Consultant

"It's an environment of innovation and collaboration."

- IT Specialist

We believe it's important to give back to our community. Here's a look at what we like to do outside the office:

Working with Habitat for Humanity to build a home for a family whose previous home burned down.

Participating in the JDRF Walk to help find a cure for type 1 diabetes

Donating blood through the Community Blood Center of the Carolinas. Its mobile unit pulled up to our office!

Volunteering with one of our favorite charities - Thomson's Child & Family Focus' annual toy drive!

Building a ramp to make a local home handicap accessible. 


A Recognized Innovator and Leader in the Mortgage Industry

In a constantly changing mortgage market, Wyndham Capital Mortgage emerges as a leader in innovation! We combine technology and highly trained Loan Officers to create a personalized customer experience. Here are a few ways we have embodied and exemplified innovation this year:

Wyndham Capital Mortgage and our CEO, Jeff Douglas was inducted into the Mortgage Innovators' Hall of Fame at SoftVu’s Summit awards for our innovative thinking, intentional collaboration and high standards.


Wyndham Capital took on a big project to truly allow our customer to have a paperless experience by making E-Closings a reality. “Wyndham and its customers now experience greater efficiencies, helping to significantly reduce costs while enabling any borrower to close on their loan from anywhere, anytime.”


Wish you had access to MLS like your realtor? Now you can! Here’s How to "HomeScout"

Wyndham Capital has partnered with HomeScout to offer our customers access to 100% of the market in real time. Access it on your desktop or mobile app.

  • Real Time MLS access
  • Easily share property information
  • Saved search alerts
  • Realtor match integration
  • Affordability calculators
  • Automated pre-approval letters (access from any mobile device as well)

Ellie Mae Hall of Fame Award Finalist 2018

“The Ellie Mae Hall of Fame recognizes the best and brightest companies who use Ellie Mae’s Encompass all-in-one mortgage management solution. These lenders, through their innovative uses of Encompass, have showcased their industry leadership, exceptional return on investment and achievement in offering a digital mortgage experience.” 2018 Ellie Mae Hall of Fame Finalist



Wyndham Capital Mortgage Reviews

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Wyndham Capital Mortgage CEO Jeff Douglas
Jeff Douglas
111 Ratings
  • Featured Review

    Helpful (1)


    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Wyndham Capital Mortgage full-time


    Caring Culture, great values that drive great people.


    This isn't just a job. People that come to work here are empowered to affect change for the good in an industry fully embracing new processes, strategies and fintech.

    Advice to Management

    Keep on charging!

See All 133 Reviews

Wyndham Capital Mortgage Photos

Wyndham Capital Mortgage photo of: Relax with some in-house yoga!
Wyndham Capital Mortgage photo of: A Women of Wyndham meeting
Wyndham Capital Mortgage photo of: Maybe relax with some ping pong?
Wyndham Capital Mortgage photo of: Teamwork makes the dream work
Wyndham Capital Mortgage photo of: Group brainstorm
Wyndham Capital Mortgage photo of: Summer casual day
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Wyndham Capital Mortgage Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 2 weeks. I interviewed at Wyndham Capital Mortgage.


    The interview is very pleasant and easy. Phone interview was first. Once you oass that they will ask for an inside interview. Wyndham is looking for people with zero sales training so tgey can stick you in a 3 month training program. The interview process is really well overall, very easy process.

    Interview Questions

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Wyndham Capital Mortgage Awards & Accolades

  • Top Workplace, The Charlotte Observer, 2018
  • Best Places to Work, The Charlotte Business Journal, 2017
  • Best Places to Work, The Charlotte Observer, 2015
  • Best Places to Work, Charlotte Business Journal, 2010
  • Best Places to Work, Charlotte Business Journal, 2012
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Work at Wyndham Capital Mortgage? Share Your Experiences

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