Working at Xerox | Glassdoor

Xerox Overview

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www.xerox.com
Norwalk, CT
10000+ employees
1906
Company - Public (XRX)
Media
$10+ billion (USD) per year
Hewlett-Packard, IBM, Ricoh
For more than a half a century, Xerox has been a leader in document technology and services. We continue to build on this heritage of innovation. We now are the world’s leading enterprise for business process and document management, offering global services from ... Read more

Mission: Through the world's leading technology and services in business process and document management, we're at the heart of enterprises small to large, giving our clients the freedom to focus on what matters most: their real business.

Xerox Reviews

2.6
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Recommend to a friend
Approve of CEO
Xerox CEO Jeff Jacobson
Jeff Jacobson
136 Ratings
  • "Technical Support job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Raleigh, NC
    Former Employee - Technical Support in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Xerox full-time (Less than a year)

    Pros

    Steady paycheck, friendly environment.

    Cons

    Stressful talking with so many customers over the phone

    Advice to Management

    Allow the technical support agents take lots of breaks to relax after so many phone calls.

See All 5,576 Reviews

Xerox Interviews

Experience

Experience
56%
23%
19%

Getting an Interview

Getting an Interview
49%
13%
13%
12
4
3
3

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Xerox in May 2017.

    Interview

    Short face to face interview. Met at a local fast food restaurant. Fairly relaxed and seeming informal. The questions ask were about experience, and type of equipment worked on. A few questions were asked about trouble shooting and handling customer issues. There was no feed back when from the interviewers nor a time frame when or if they will contact me about the position.

    Interview Questions

See All 1,025 Interviews

Xerox Awards & Accolades

  • World’s Most Ethical Companies, The Ethisphere Institute, 2015
  • Fortune 500, Fortune, 2015
See More

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