Working at Xoom | Glassdoor

Xoom Overview

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San Francisco, CA
201 to 500 employees
PayPal
2001
Company - Public (XOOM)
Finance
$100 to $500 million (USD) per year
Unknown
Our passion is helping customers get their money to loved ones at breathtaking speed that is convenient and inexpensive. At Xoom, we are constantly improving and growing to create the fastest digital money transfer, top up and bill pay services available, hands ... Read more

Mission: Xoom is a leading digital money transfer provider that enables consumers to send money, pay international bills, or reload phones for family and friends around the world. We offer a superior way to transfer money in a secure, fast and cost-effective way.

Our ... Read more

Xoom Reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
John Kunze
19 Ratings
  • "Amazing Culture, People, Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Xoom full-time (More than a year)

    Pros

    This place is the best place I've ever worked. The culture is amazing, tons of smart talented people that are devoted to the mission of making money transfer faster, cheaper and more user friendly for the millions of people remitting funds back to friends and family. When I was here there were great perks, fully stocked kitchen, modern office space, free healthcare, travel and cell phone reimbursement for everyone. And of course the opportunity to learn, grow and have positive impact. One thing I really enjoyed were the all quarterly hands on deck meetings where the CEO brought everyone together, discussed challenges, achievements, introduced new hires and even answered (unproctored) tough questions from employees in an open transparent way. Its very rare to work for a company where the CEO does this, and I found it deeply meaningful and reflective of the the culture of transparency and keeping everyone on the same page. Also, my coworkers were some of the most genuine supportive people. I didnt encounter the kind of politics and infighting that I've seen at so many other places I've worked. Xoom is such a breath of fresh air.

    Cons

    My only cons are some groups dont have as much upward or cross departmental mobility, particularly in AUP & Compliance. Also the cost of living in the bay area is obsene.

    But other than that, this place is an amazing company.

    Advice to Management

    Keep up fhe good work!

See All 27 Reviews

Xoom Interviews

Experience

Experience
50%
28%
21%

Getting an Interview

Getting an Interview
28%
28%
14%
14
7
7

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Marketing Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Xoom in September 2016.

    Interview

    Had a phone screen with the hiring manager. He was south american and one of the most awkward people i've ever interviewed with. 2 things stood out from this experience 1) he spent at least 20 of the scheduled 30 minutes talking about the company. i knew everything he was telling me from my research and familiarity with the industry. im ok with that but what was a semi red flag was that he was taking up all the time when he should be vetting me no? he did graciously ask if we can go over. we ended up going an hour. 2) he had me go over an example from my past but got so hung up on my pronouns. i understand you want to know what i specifically did vs team/others but at least let me finish the story. he must've interrupted me at least 7 times to start over. i was soooooooo close to just hanging up and ive NEVER been that close to doing so. plus its just rude. i dont know if it was his english skills perhaps? (i'm a minority myself). in the 75 or so interviews ive done and recounts of my professional experiences, ive never come anything close to this experience on this one question which took up at least 20 minutes.

    the nail in the coffin regarding red flags regarding JUST THIS MANAGER, i still love the concept of xoom, is that i asked him what is the one thing he'd change at xoom. he stated "absolutely nothing". perhaps i should've phrased it differently but in the 75 ish number of interviews ive ever done in my life, no has ever said, "absolutely nothing". i found it to be naive and/or foolish.

    i called hr and told them i want to withdraw from the search regardless of evaluation.

    Interview Questions

See All 16 Interviews

Company Updates

  • Congratulations Xoom on your recognition by the city and county of San Francisco and the San Francisco Education Fund!

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