Working at Year Up | Glassdoor

Year Up Overview

Boston, MA
501 to 1000 employees
Company - Private
Social Assistance
$50 to $100 million (USD) per year
Year Up is an award-winning national 501(c)3 organization striving to close the Opportunity Divide by providing young adults ages 18-24 with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education ... Read more

Mission: Year Up's mission is to close the Opportunity Divide by providing young adults with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education. Year Up achieves this mission through a ... Read more

Year Up – Why Work For Us?


Our Vision

In the future, every young adult will have access to the education, experiences, and guidance required to realize his or her true potential.

Our Mission

Year Up's mission is to close the Opportunity Divide by providing young adults with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education.

We achieve this mission through a high support, high expectation model that combines marketable job skills, stipends, internships and college credits. Our holistic approach focuses on students' professional and personal development to place these young adults on a viable path to economic self-sufficiency.

undefinedBelieve in your work, and be proud of it.

Working at Year Up offers life-changing, fulfilling experiences. We know that our greatest assets are our people, and we foster a culture of empowerment and positive change.

A belief in the possibility of change

We believe in the power of people to create change, at an individual as well as a systems level.

A shared passion for our mission

We are unified in our passion to close the Opportunity Divide in this country.

A commitment to diversity and cultural competency

Year Up operates with the belief that diverse and culturally aware groups increase value in educational and work settings by generating creative, effective, and inclusive thinking and action.

A mindset of continuous learning

We are always looking to improve in the work we do every day. We are intentional in our innovation and deliberate about learning more.

A commitment to excellence

We have high expectations for ourselves and our students. We are not afraid of hard work and recognize the importance of building and executing effective strategies for success.




Strategies to Increase Impact
  • Deliver demand-driven services to the market. Year Up serves our mission through the market. We work with employers to understand the needs of the labor market to provide our students with marketable skills.
  • Demonstrate sustainability through co-location. We have adapted our model to co-locate within community colleges, to support our students and engage community colleges in developing stronger pathways to employment.
  • Foster alumni advancement and leadership. By investing in continued support for alumni at all stages of their careers, we will ensure that they become a major force for shifting perceptions of Opportunity Youth.
  • Build a stronger talent marketplace. We recognize that Year Up will never scale to the size necessary to serve all young adults who need an opportunity. By sharing our knowledge with a wide range of partners and generating demand for Opportunity Youth talent pipelines, we support our mission of closing the Opportunity Divide.

undefinedSee how the high expectation, high support model at Year Up works.

Year Up is a one-year, intensive training program that provides low-income young adults, ages 18-24, with a combination of hands-on skill development, college credits, and corporate internships.

Challenging students to reach their potential.

Our program emphasizes academic and professional rigor, setting expectations high for quality of work and professional behavior. A strong structure guides students through the steps necessary for achieving success in the classroom and the workplace.

For the first six months of the program, students develop technical and professional skills in the classroom. Students then apply those skills during the second six months on an internship at one of Year Up's 250+ corporate and government partners. Students earn up to 23 college credits and a weekly stipend, and are supported by staff advisors, professional mentors, dedicated social services staff, and a powerful network of community-based partners.

Since its founding in 2000, Year Up has served over 19,500 young adults.

Our results

100% placement of qualified Year Up students into internships

Over 90% of corporate partners would recommend the Year Up program to a friend or colleague

85% of graduates are employed or attending college full-time within four months of completing the program.

Employed Year Up graduates earn an average of $19 per hour – the equivalent of $38,000 per year.

Technical skills classes at Year Up might include:

  • Desktop and Network Support
  • Help Desk
  • Hardware Repair
  • Operating Systems
  • Disk Formatting, Partitioning and Ghosting
  • Peripherals
  • Software Installation
  • Viruses and Malware
  • Microsoft Office and Outlook
  • Networking and TCP/IP
  • Investment Operations
  • Customer Service
  • Fund Accounting

Professional and communication skills classes at Year Up might include:

  • Business Writing Skills
  • Time Management
  • Career Networking
  • Communicating Clearly and Effectively
  • Conflict Resolution and Negotiation
  • Working in Teams
  • Presentation Skills
  • Workplace Norms
  • Introduction to Business
  • Personal Finance
  • Workplace Legal Issues
  • Work/Life Balance

Year Up Reviews

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Year Up Founder and CEO Gerald Chertavian
Gerald Chertavian
133 Ratings
  • Helpful (1)

    "Program Manager"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Pleasant Hill, CA
    Current Employee - Program Manager in Pleasant Hill, CA
    Positive Outlook
    Approves of CEO

    I have been working at Year Up full-time (More than a year)


    My colleagues at Year Up are some of the most passionate and skilled people I've had the privilege of knowing. The benefits and pay are competitive for the nonprofit market, and have experienced a true feedback culture here. I like that in my role, I'm encouraged to be innovative and try new things to ensure the students receive the best possible chance at success. I can bring myself to work authentically.


    Management styles vary widely, I'm very fortunate to have an exceptional manager but know that is not the case for everyone.

    Advice to Management

    Find ways to integrate social work principles/ practice at the Executive/ Senior Leadership level to make certain that student success comes first.

See All 256 Reviews

Year Up Photos

Year Up photo of: All Staff Retreat
Year Up photo of: Year Up Bay Area
Year Up workplace photo
Year Up workplace photo
Year Up workplace photo
Year Up workplace photo
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Year Up Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (33)  

    Program Manager Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied online. I interviewed at Year Up (San Francisco, CA).


    About 2 weeks after initial application, HR representative scheduled a 30min phone interview, where she described the role and organization briefly. She then asked me some basic questions about my past roles and experience, and why I wanted to work with Year Up. It was a wonderful conversation, and at the end she did ask about desired salary range.
    Next, was invited to do an in-person interview with Sr. Director of Program. Was a great conversation, and she asked many scenario questions: "If you see that a particular group of students are firing themselves from program, what kinds of interventions might you put into place?". A few days later, I was invited for a final interview with the Associate Director of Program, and Associate Director of Student Services. They asked many scenario questions as well, and throughout the whole process were open to me asking questions.
    That interview happened on a Friday, and about a week later received the offer.

    Interview Questions

    • How do you think you would handle managing up to other staff to make sure they are fulfilling their coaching obligations?   Answer Question
See All 84 Interviews

Year Up Awards & Accolades

  • Top 50 Best Nonprofits to Work For, The NonProfit Times, 2018
  • Top 50 Best Nonprofits to Work For, The NonProfit Times, 2016
  • Top 50 Best Nonprofits to Work For, The NonProfit Times, 2015
  • Top 50 Best Nonprofits to Work For, The NonProfit Times, 2014
  • 50 Best Nonprofits to Work For, The NonProfit Times, 2013
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Pledges & Certifications

Fair Chance Pledge

Maintain hiring/training programs for those with criminal records as an opportunity for a second chance

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

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