Working at Yelp | Glassdoor

Yelp Overview

www.yelp.com
San Francisco, CA
5001 to 10000 employees
2004
Company - Public (YELP)
Information Technology
$500 million to $1 billion (USD) per year
We’re passionate about connecting people with great local businesses. A career at Yelp means helping to change the way businesses and consumers interact. We’re bringing together world-class talent from different backgrounds, disciplines, and areas of study to ... Read more

Mission: Yelp connects people with great local businesses.


Glassdoor Awards

Highest Rated CEOs:2015 (#22)

Company Updates

  • Hate waiting for a seat? We just added Nowait to the Yelp family, allowing hungry diners to get in line remotely and empowering restaurants to share real-time seating availability in the Yelp app. 🙌

    Yelp Acquires Leading Restaurant Waitlist Service Nowait - Yelp

    Last year Yelp integrated Nowait, the industry's leading waitlist system and real time seating tool. Today, we're excited to announce that we've acquired Nowait, expanding our ability to enable hungry diners to get in line remotely and empowering restaurants to share real-time seating availability in the Yelp app.

  • Ever wonder what it's like to be a Yelp Community Manager? Get the inside scoop from Andi P, Yelp Orlando CM!

    A Day in the Life of Andi P, Yelp Orlando Community Manager - Yelp

    Meet Andi P, Senior Community Manager for Yelp Orlando. Andi is a superstar on the Yelp Community team when it comes growing and nurturing the Yelp Orlando community over the years, but she's also a woman about town, serving on charity boards as well as co-founding the #OrlandoDoesntSuck campaign.

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Yelp – Why Work For Us?


Yelp connects people with great local businesses. Our users have contributed more than 121 million rich, local reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. These reviews are written by people using Yelp to share their everyday local business experiences, giving voice to consumers and bringing “word of mouth” online. The information these reviews provide is valuable for consumers and businesses alike. 

Engineering

This engineering team does it all, running a site of 58M+ users and 20M+ reviews. They tame MySQL replication one day, implement a brand-new feature the next, and push it all out that night. They love being responsible for whole systems, and they love scaling those systems to the next level. But what really keeps the code flowing? Daily release cycle, baby!

Product

PMs at Yelp do a lot. In an 'average' day you might be immersed in UI designs in Adobe Fireworks, QAing new features, spec-ing out ideas, and always, always using the site to think of ways we can improve it. We need a Product Manager who can design beautiful-but-simple features, crank out mockups and iterate on them quickly and think creatively about how to make yelp.com a more useful and fun place to be.

Design

Think you've got the design skills to wow over 58 million users each month? Then Yelp wants to hear from you. We're looking for a designer that can create world class user interfaces that visually amaze but are simple to use.

We're Hiring!

About Yelp Sales Development Program

Know where you stand. In the Yelp Sales Development Program, promotions are earned by working hard and working smart. A transparent development plan outlines what you need to be doing every day, month and quarter to reach the next level. Increased compensation as well as additional responsibilities keep your career moving. Find what you excel at and make it a career.

Yelp is growing by the minute, and we’re looking for ambitious, energetic individuals to join our Sales Teams! If you're a brave leader who's passionate about local businesses, online advertising, and looking for a uniquely rewarding inside-sales development program, then we're the place for you.

We offer our employees solid base salaries that increase based on their individual performance; extensive initial and ongoing training; and a comfortable, energetic, world-class work environment with free food and an awesome office! We have a structured professional development program that provides a clear path to increased responsibility, a better title, and of course, more money!

This program is structured as a two-year crash course in sales and online advertising. At the end of that period, depending on your performance, you can move into a higher-level sales role at Yelp, whether that be in Sales Management or National Sales. Whatever you decide, we'll will help you get there.

Marketing:

Cast your textbook aside, this is where marketing in social media comes alive! Join Yelp as a Marketing Intern and gain real marketing experience to real people!

Community Managers in over 70 Yelp communities are responsible for marketing, PR, other social media outlets, event planning, e-newsletter campaigns, and various odds and ends on the local level —but they can’t do it alone! Yelp Marketing Interns play an integral part in supporting activities designed to rally the Yelp community both online and off.

Want to apply?

Engineering:
Yelp wants interns to work side-by-side with our passionate, creative software developers. That's right, each intern at Yelp has a mentor and substantial projects to work on during their time here. We are looking for students who wish to gain experience at a growth stage startup by working on real work projects for our site. One caveat, though, we would need those projects pushed to Yelp.com immediately as we use continuous deployment.

Something we take a lot of pride in is our space we use for hosting meetup groups and tech talks. Yelp is looking for interns that want the chance to meet and greet with the best and most dynamic engineers in the Valley.

Engineers-in-training at Yelp!

Product:
We love interns at Yelp! And since we are such a small, agile team, we can take on Product Manager interns around the clock. If you are looking to gain experience at a cool start-up and do real work, then this is the place. Join us as an intern and have a real impact on our mobile apps, yelp.com or our services for business owners.

Design:
Think you've got the design skills to wow over 58 million users each month? Then Yelp wants to hear from you. We're looking for a designer that can create world class user interfaces that visually amaze but are simple to use. We are currently looking for summer interns.

We're Hiring!

The glue that keeps Yelp together, our “General and Administrative” crew consists of everyone and anyone outside of sales and engineering! From Legal to local Community Managers, Finance to Recruiting Coordinators, User Operations to Accounting, G&A covers it all.

Whether you’re a marketing guru or a whiz with numbers, Yelp is seeking enthusiastic, pro-active, and innovative individuals to join the Yelptastic team in SF, Phoenix, or NY!


We're Hiring!

We are a community of many backgrounds, talents, and perspectives. Yelp has and will continue to grow as a company in order to meet the diverse needs of our employees, our users, and our customers.  At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: age, sexual orientation, gender identity, religion, disability, education, and personality, just to name a few.

We are just as committed to inclusiveness as we are to diversity in our efforts to leverage the full power of our global organization. At Yelp, we celebrate our differences so that talented people of every background can fulfill their potential and provide exceptional client service.

Our Employee Resource Groups help create a welcoming and collaborative environment by providing engaging programming, business insights and solutions, and opportunities for learning.  We also have Affinity Groups, which bring Yelployees together around their passions, hobbies, and shared experiences.

Among the many Yelp Employee Resource and Affinity groups you will find at Yelp:

· AWE, Awesome Women in Engineering group

· WAY, Women at Yelp group

· OUTburst, LGBTQQIA group

· DiverseBurst, ethnic diversity group

· Parents @ Yelp, parents and parents to-be group

· YelpCares, volunteering/philanthropy group

· Health & Wellness, fitness and lifestyle group


For more on our diversity initiatives and what we’re working on at Yelp, visit our post on the official blog: Bigger Than a Numbers Story.

Yelp Reviews

3.3
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Recommend to a friend
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
687 Ratings
  • Featured Review

    Helpful (13)

    "Sales MBA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in San Francisco, CA
    Current Employee - Senior Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time (More than a year)

    Pros

    I spent almost 2 years at Yelp. It's a rollercoaster. Full of great colleagues, awesome mentors, and a challenging job (but once you get the hang of it you'll pitch-on-the-fly and feel like a boss).

    You are responsible for the full sales cycle. From introduction to close. You will have difficult conversations about selling them Yelp ads with SMB prospects. It's challenging, but what you will also have a team, an organization, readily available for you to learn and execute with.

    I owe everything I know about my profession to this opportunity I got here.

    Thanks Yelp! :)

    Cons

    It's tough.

    This is not meant for someone that isn't ready to live in a role where you will live in failure. The beautiful part of the role is when, you execute... it's extremely gratifying! :)

    Advice to Management

    More paths available to those that want to challenge their skillsets to in a different capacity. The management path is awesome... Some are better individual contributors, like me! :)

    Also compensate better! You're not competitive amongst the other AE roles in the bay area...

See All 1,158 Reviews

Yelp Interviews

Experience

Experience
52%
28%
19%

Getting an Interview

Getting an Interview
58%
21%
12%
5
0
0
0

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    User Operations Associate Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 2+ weeks. I interviewed at Yelp (San Francisco, CA).

    Interview

    I applied online. There were 3 rounds in the hiring process. First round was Phone interview with less than 30 minutes, asked basic interview questions. Second round was that they gave the online test (around 10 questions) to test research skills. The third round was onsite interview in an hour with the team. Everyone was really nice during the hiring process.

    Interview Questions

See All 1,708 Interviews

Yelp Awards & Accolades

  • Best Places to Work for LGBT Equality, Human Rights Campaign’s (HRC) Corporate Equality Index, 2017
  • 100 Best Companies of Arizona, Best Companies AZ, 2017
  • Best Places to Work for Millennials, Great Place to Work® Institute, 2015
  • 100 Best Workplaces for Women, Fortune and Great Place to Work, 2015
  • Top Workplaces (Advertising & Marketing), Chicago Tribune, 2015
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