Working at Yelp | Glassdoor

Yelp Overview

San Francisco, CA
5001 to 10000 employees
2004
Company - Public (YELP)
Internet
$500 million to $1 billion (USD) per year
Yelp connects people with great local businesses. Our users have contributed more than 170 million rich, local reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. These reviews are written by people ... Read more

Glassdoor Awards

Top CEOs: 2015 (#22)

Company Updates

  • Yelp will now let you create and share itineraries as well as keep tabs on your favorite businesses http://glassdoor.com/slink.htm?key=vQKs3 via Fortune

    Yelp Adds Another Way to Help You Keep Tabs on Your Favorite Businesses

    Yelp is adding Collections, providing users with what the company describes as an easier method to create and share itineraries.

  • We're celebrating Deaf Awareness Week at Yelp and talking all about the American Sign Language classes we offer our employees: http://glassdoor.com/slink.htm?key=vQWOi

    How One Engineer Started an ASL Class at Yelp - Yelp

    To celebrate Deaf Awareness Week we're excited to highlight our biweekly American Sign Language (ASL) classes. The origin of ASL classes at Yelp remains a mystery, but Yelp folklore leads us to believe that they were started by one Yelp engineer who wanted to communicate freely with a hearing-impaired teammate.

See AllSee All

Yelp – Why Work For Us?


We’re passionate about connecting people with great local businesses. A career at Yelp means helping to change the way businesses and consumers interact. We’re bringing together world-class talent from different backgrounds, disciplines, and areas of study to produce an inclusive and stimulating environment. Our focus is on the development of each person walking through our doors, because that’s what makes Yelp tick - community. At the end of the day, we enjoy what we do – and we work well together doing it.

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and that’s just a few. We’re committed to increasing diversity and transparency both here at Yelp and in Silicon Valley.

The foundation of our diversity efforts is closely tied to Yelp’s core values: Play Well With Others and Authenticity. We cultivate our diverse interests through Employee Resource Groups. Programming for these groups is funded and activities are organized to foster employee engagement, professional development, and business insights. Our Employee Resource Groups include Awesome Women in Engineering, ColorCoded, DiverseBurst, OUTburst, Women at Yelp, Yelp Cares, Yelp Moms, Yelp Parents and Yelp United. We also have a dozens of Yelp Affinity Groups where employees can connect over shared interests like cooking, camping, and juggling!


For more on our diversity initiatives and what we’re working on at Yelp, visit our post on the official blog: Building a More Inclusive Yelp.

Yelp’s Engineering and Product teams connect millions of people with great local businesses. Our work is driven by our values. We’re a cooperative team that prioritizes individual authenticity and encourages “unboring” solutions to problems. With the support of their mentors, managers, and teammates, new hires contribute to the product in their first week, and their impact only grows from there. At the end of the day, we’re all about advocating for our users, growing as people, and having fun in a collaborative environment.


Our Company Values

Play Well With Others

We believe in mentorship. Whether you’re a new grad or tenured member of the team, you’ll have the chance to both learn from and teach your peers in a friendly, collaborative environment.

Be Tenacious

We’re never satisfied with the status quo. We prioritize researching new technologies and making improvements across the organization. We also love to give back and open source our work.

Be Authentic

We encourage our employees to be who they are, and we cultivate a sense of belonging through employee resource and affinity groups like Awesome Women in Engineering, Colorcoded, DiverseBurst, and more.

Protect The Source

We care deeply about our end users. We’ve taken an active role in protecting consumers by offering restaurant health scores and hospital statistics, and helping business owners acknowledge that they’re open to all.

Be Unboring

Our quarterly Hackathons ensure we stay creative. From building custom video games to creating a new photo classification algorithm, Hackathons provide our teams with unstructured time to work on one of a kind projects.



In 2019, we’re invested in building products that help make planning a date night or fixing a leaky pipe easier than ever. You can keep tabs on our work here or learn more about joining our team here.

About Yelp Sales Development Program

Know where you stand. In the Yelp Sales Development Program, promotions are earned by working hard and working smart. A transparent development plan outlines what you need to be doing every day, month and quarter to reach the next level. Increased compensation as well as additional responsibilities keep your career moving. Find what you excel at and make it a career.

Yelp is growing by the minute, and we’re looking for ambitious, energetic individuals to join our Sales Teams! If you're a brave leader who's passionate about local businesses, online advertising, and looking for a uniquely rewarding inside-sales development program, then we're the place for you.

We offer our employees solid base salaries that increase based on their individual performance; extensive initial and ongoing training; and a comfortable, energetic, world-class work environment with free food and an awesome office! We have a structured professional development program that provides a clear path to increased responsibility, a better title, and of course, more money!

This program is structured as a two-year crash course in sales and online advertising. At the end of that period, depending on your performance, you can move into a higher-level sales role at Yelp, whether that be in Sales Management or National Sales. Whatever you decide, we'll will help you get there.

Marketing:

Cast your textbook aside, this is where marketing in social media comes alive! Join Yelp as a Marketing Intern and gain real marketing experience to real people!

Community Managers in over 70 Yelp communities are responsible for marketing, PR, other social media outlets, event planning, e-newsletter campaigns, and various odds and ends on the local level —but they can’t do it alone! Yelp Marketing Interns play an integral part in supporting activities designed to rally the Yelp community both online and off.

Want to apply?

Engineering:
Yelp wants interns to work side-by-side with our passionate, creative software developers. That's right, each intern at Yelp has a mentor and substantial projects to work on during their time here. We are looking for students who wish to gain experience at a growth stage startup by working on real work projects for our site. One caveat, though, we would need those projects pushed to Yelp.com immediately as we use continuous deployment.

Something we take a lot of pride in is our space we use for hosting meetup groups and tech talks. Yelp is looking for interns that want the chance to meet and greet with the best and most dynamic engineers in the Valley.

Engineers-in-training at Yelp!

Product:
We love interns at Yelp! And since we are such a small, agile team, we can take on Product Manager interns around the clock. If you are looking to gain experience at a cool start-up and do real work, then this is the place. Join us as an intern and have a real impact on our mobile apps, yelp.com or our services for business owners.

Design:
Think you've got the design skills to wow over 58 million users each month? Then Yelp wants to hear from you. We're looking for a designer that can create world class user interfaces that visually amaze but are simple to use. We are currently looking for summer interns.

We're Hiring!

The glue that keeps Yelp together, our “General and Administrative” crew consists of everyone and anyone outside of sales and engineering! From Legal to local Community Managers, Finance to Recruiting Coordinators, User Operations to Accounting, G&A covers it all.

Whether you’re a marketing guru or a whiz with numbers, Yelp is seeking enthusiastic, pro-active, and innovative individuals to join the Yelptastic team in SF, Phoenix, or NY!


We're Hiring!

Yelp Reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
1,150 Ratings
  • Featured Review

    Helpful (11)

    "local sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Local Sales Manager in Scottsdale, AZ
    Current Employee - Local Sales Manager in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time (More than 3 years)

    Pros

    supportive culture, quick career growth, amazing product, great benefits and corporate support.
    Honestly my time at Yelp has been unlike anywhere else. I was expecting another "sales" position but was pleasantly surprised to be imursed into a culture where my peers and managers honestly cared abot my growth and paved the way for my future. I was able to quickly move up the ladder and create a career under an amazing name. I've been here 4 years already and cant imagine ever leaving. The culture and what the company stands for are honestly some of the best I've seen.

    Cons

    I have honestly never had any complaints about the company minus your typical lulls you'll face at any job

    Advice to Management

    Keep being honest and working 1:1 with myself and reps to pave the path.

See All 2,084 Reviews

Yelp Photos

Yelp photo of: Lobby
Yelp photo of: Yelp Washington DC Office Building
Yelp photo of: Yelp Washington DC Lobby
Yelp photo of: Yelp Washington DC Kitchen
Yelp photo of: Yelp Washington DC Sales Floor
Yelp photo of: Yelp Washington DC Common Area
See All PhotosSee All

Yelp Interviews

Experience

Experience
53%
28%
19%

Getting an Interview

Getting an Interview
59%
21%
13%
5
1
1
0

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (16)  

    Community Manager Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Yelp (Los Angeles, CA).

    Interview

    Applied online. A regional manager reached out to me via e-mail and arranged a skype interview. After that, I was moved along to the writing test which had 3 questions. Then had 3 more skype interviews with another senior community manager and senior executives in the community department. Overall, it was a great experience and everyone I spoke to seemed to love working for Yelp.

    Interview Questions

    • If I were to visit you for a day, tell me all your favorite places in *city* you would take me?   Answer Question
    • What is one word you'd use to describe yourself?   Answer Question
    • Tell me about a dream event you'd love to attend and/or plan.   Answer Question
See All 2,307 Interviews

Yelp Awards & Accolades

  • Best Places to Work for LGBT Equality, Human Rights Campaign’s (HRC) Corporate Equality Index, 2017
  • 100 Best Companies of Arizona, Best Companies AZ, 2017
  • Forbes America's Best Midsized Employers 2017, Forbes, 2017
  • Top Companies for Women Technologists by Anita Borg Institute in North America., Anita Borg Institute, 2017
  • Best Places to Work for Millennials, Great Place to Work® Institute, 2015
See More

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

  More Pledges & Certifications

Work at Yelp? Share Your Experiences

Yelp
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or