Working at Ytel | Glassdoor

Ytel Overview

Foothill Ranch, CA
51 to 200 employees
2012
Company - Private
Enterprise Software & Network Solutions
$10 to $25 million (USD) per year
Unknown
We’re a software company providing powerful communications solutions for businesses of all sizes. All of our solutions are cloud-based, which means you will never have any hardware costs when doing business with us. Our core offerings are Cloud Contact Center, a ... Read more

Mission: Our mission is simple...

Provide the best customer service possible and create amazing communications software.

Ytel Reviews

4.7
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Approve of CEO
Ytel CEO Nick Newsom
Nick Newsom
30 Ratings
  • "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Lake Forest, CA
    Current Employee - Sales in Lake Forest, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ytel full-time (Less than a year)

    Pros

    Hands down the People, collaborative, honest, fun and energetic. Open forum for ideas and communication. The office is one of the best environments to be in, very open concept. Sales, Marketing, Dev, Customer service, dev and all other departs work seamlessly together.

    Cons

    Still a start up, growing pains but that is part of organically growing a leader in the industry. Brand recognition (yet) we are getting there.

    Advice to Management

    Keep up the great work and hiring all the right people.

See All 35 Reviews

Ytel Photos

Ytel photo of: Vanny, our resident model and Ytel Smart Support Engineer, doing his thing!
Ytel photo of: Afternoon couch hangs FTW!
Ytel photo of: Team wide product brainstorming meeting!
Ytel photo of: Defending their honor on the arcade machine during down time
Ytel photo of: Who says work can’t be fun?!?
Ytel photo of: There’s a reason our office is so open… We encourage collaboration and teamwork!
See All PhotosSee All

Ytel Interviews

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
50%
38%
12%

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Marketing Interview

    Anonymous Employee in Foothill Ranch, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Ytel (Foothill Ranch, CA) in January 2017.

    Interview

    1 phone interview followed by an on-site interview to join the team for lunch. The phone interview was very conversational and immeditely felt a connection with the company and the culture. I was asked basic questions about my past employment, how I found Ytel, what I was looking for in my next position etc. I was then brought onsite for a more formal interview and met with 3 employees to further discuss the role. After an hour long convo, I joined the team for lunch. The company eats lunch together each day and it made the whole interview process much less stressful and more welcoming!

    Interview Questions

    • What are you passionate about?
      Why do you want to work at Ytel?
      What have you taken from your past jobs?   1 Answer
See All 8 Interviews

Ytel Awards & Accolades

  • Bronze Stevie Award - Customer Service Leader of the Year, The Stevie Awards, 2015
  • Speech Technology Excellence Award, TMC, 2015
See More

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