Zalando Overview

  • Berlin, Germany
  • 10000+ Employees
  • 2008
  • Company - Public
  • Internet & Web Services
  • $5 to $25 million (USD)

CompetitorsAmazon, Google, ASOS
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Growing from a pioneer in e-commerce to an integrated fashion platform with more than 46 million active customers within just over than 13 years, we’ve learned that openness and trust are more powerful than a controlling approach. With a strong workforce of more than 16,500 ...

What people are saying about Zalando

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Consulting Exit Opportunities


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I’ve been interviewing for a position at Zalando in Berlin. I have had a series of interviews this week, and the final step in the process is an interview with the VP. I just received an email from Talent where they want to scheduled a “feedback call” after the interviews to give me feedback. Is that a rejection?



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Zalando Reviews

Recommend to a Friend
Approve of CEO
Robert Gentz
Robert Gentz
711 Ratings
Current Employee, more than 1 year

"Coordination focus"

Dec 24, 2021 - Global Social Media Manager in Berlin, CT
Positive Outlook


Very dynamic line of work.


Very fast pace at the work.
See All 1,967 Reviews

Diversity & Inclusion at Zalando

(691 Reviews)

Diversity Programs & Initiatives

At Zalando, we strive to be a diverse and inclusive company because we are convinced that it will make us a more successful business in the long term. Embracing diversity and inclusivity will allow us to understand the broad and diverse customer base that we serve in a fuller, more holistic way. It will allow us to compose multi-talented, highly motivated teams and make better decisions by incorporating more viewpoints and reducing our individual blind spots. That’s why we see diversity and inclusion as an opportunity rather than a challenge.

You can learn more about our journey and next steps in our first annual diversity and inclusion report .css-1h8fl5g{width:100%;height:60px;position:absolute;bottom:0px;background:linear-gradient(to bottom,rgba(255,255,255,0) 0%,rgba(255,255,255,1) 90%);}

Diversity & Inclusion FAQs

All answers shown come directly from Zalando Reviews and are not edited or altered.

How is diversity at Zalando?

...remuneration, politics in teams, boys club culture at the top, lack of diversity in management...Read More

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Zalando Photos

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Zalando Interviews

Getting an Interview
Applied online82%
Employee Referral6%

  1. Customer Care Specialist Interview

    Anonymous Employee in Germany
    Accepted Offer
    Positive Experience
    Easy Interview


    You are invited to the customer care offices of Zalando for an interview. You are received by the head of the customer care section you applied for and are being explained the job and details around it. To proceed further, you are being given a simple test about customer care in general but more broadly how to handle a customer in certain specific situations. Although it might seem a bit difficult, the team assisted me and helped me through each steps.

    How to respond to customers in certain situations? How do you handle stressful situations? How do you handle a disappointed customer?

    Answer Question

See All 1,141 interviews

Company Updates

November 20, 2020
KEY NOT FOUND: company-updates.categories.diversity-and-inclusion
In our consumer-facing marketing initiatives, we are striving to show our support for diversity and inclusion in all areas of life, address societal problems, openly stand with minority communities, and speak up against injustice and inequality.
More Inclusive Marketing and Communications | Diversity & Inclusion at Zalando
November 20, 2020
KEY NOT FOUND: company-updates.categories.diversity-and-inclusion
Did you know that our Zalando workforce includes citizens of 139 countries? 51% of our employees are from outside of Germany, with particularly high representation from Poland (7%), France (4%), and Italy (3%).
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Zalando Awards & Accolades

  • Zalando Outlet Cologne wins German Design AwardGerman Design Awards2018
  • Top 100 Digital CompaniesForbes2018

Popular Careers with Zalando Job Seekers


Zalando FAQ

(60 Questions)

All answers shown come directly from Zalando Reviews and are not edited or altered.

See questions about:

What is paid time off like at Zalando?

...Independence, good paid, nice atmosphere, nice people, good vibes...

March 4, 2021

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People Also Ask about Zalando

Employees rate Zalando 3.7 out of 5 stars based on 1,967 anonymous reviews on Glassdoor.

To get a job at Zalando, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Zalando and prepare for tough questions.

Overall, 79% of employees would recommend working at Zalando to a friend. This is based on 1,784 anonymously submitted reviews on Glassdoor.

48% of job seekers rate their interview experience at Zalando as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Zalando.

70% of employees think that Zalando has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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