Working at Zales | Glassdoor

Zales Overview

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www.zales.com
Irving, TX
10000+ employees
Signet Jewelers
1990
Company - Public (ZLC)
Retail
$1 to $2 billion (USD) per year
Unknown
Zale is multifaceted. One of North America's largest specialty jewelry retailers, Zale sells diamond, colored stone, and gold jewelry (diamond fashion rings, semi-precious stones, earrings, gold chains); watches; and gift items at some 1,160 stores and ... Read more

Zales Reviews

2.5
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Recommend to a friend
Approve of CEO
Zales CEO Theo Killion
Theo Killion
88 Ratings
  • "Okay place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Jewelry Consultant in Vienna, WV
    Former Employee - Jewelry Consultant in Vienna, WV
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Zales full-time (More than a year)

    Pros

    I enjoyed working with the public, helping customers find great gifts for themselves, friends and family. I liked learning about different kinds of gemstones and diamonds.

    Cons

    Too much emphasis on pushing the company credit card. Almost no chance of advancement unless you completed 5 areas each month, and credit was usually everyone's downfall.

    Advice to Management

    If you plan on closing a store, you might want to give your employees more than 5 days notice that they'll be out of a job. I understand you think your employees might steal or not show up for work if they get too advanced a notice, but it's totally disrespectful to your employees to drop that kind of bomb on them.

See All 227 Reviews

Zales Interviews

Experience

Experience
51%
25%
22%

Getting an Interview

Getting an Interview
61%
14%
8%
5
5
2

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Zales.

    Interview

    Easy not many questions got called with in a week i had to take a test on line the test was very easy the interview is a breeze if younuse common sense

    Interview Questions

See All 37 Interviews

Zales Awards & Accolades

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