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Zapatat Overview

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Arlington, VA
1 to 50 employees
Unknown
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Consumer Services
Unknown / Non-Applicable per year
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Zapatat Reviews

1.0
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  • Helpful (1)

    "Laser technician"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Zapatat part-time

    Pros

    Pay is reasonable, co-workers were great

    Cons

    The owner is a micromanager. He constantly critiques everything you do, down to the way you sit. Not only are you a laser technician but you are receptionist, expected to order supplies, do marketing; basically everything. The owner is very cheap and will not hire the appropriate people for these positions. The owner constantly interrupts your sessions with clients and often times starts talking to them about parts of tattoo removal they do not really care about, they just want it gone they don't necessarily care how it is done. He does not pick up on these social ques from the clients and continues to talk to them for long periods of time. He feels like he needs to talk to EVERY client that comes in. Even if something is not your responsibility or under your job description he feels you are responsible if something goes wrong and are to blame. We had a great manager who tried to filter the owners comments and had a positive outlook everyday. Oh and the owner constantly changed the protocols and guidelines.

    Advice to Management

    Let the technicians do their job and stop micromanaging the business. At one time you had a dedicated group of employees but they all quite because you stresses them out everyday.

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