Working at Zapatat | Glassdoor

Zapatat Overview

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Arlington, VA
1 to 50 employees
Consumer Services
Unknown / Non-Applicable per year

Zapatat Reviews

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  • "Micro-manager owner"

    • Work/Life Balance
    • Culture & Values
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    • Comp & Benefits
    • Senior Management
    Current Employee - Stressed Laser Tech in Arlington, VA
    Current Employee - Stressed Laser Tech in Arlington, VA
    Doesn't Recommend
    Negative Outlook

    I have been working at Zapatat full-time (More than a year)


    Flexible schedule, located near restaurants and gym


    No paid holidays; no vacation; no benefits
    10 hour days and no lunch schedule for the employees, or breaks. You will be expected to do everything in the establishment. I was hired as a laser technician and was told I had to do marketing, sales, social media, administrative work, buying supplies for our location (on my own time) ordering, cleaning, fixing toilets and sinks. The owner holds you accountable for everything even if it is not in your job description and not what you were hired to do. Stressful work environment, very chaotic and constantly changing the rules.

    Advice to Management

    The owner of this company thinks he is an employee and comes into work everyday. Mostly he bothers the clients by saying inappropriate things, walking in on them while they are undressed, forcing them to drink water so he can start conversations. They need more employees. Owner tries to take the place of the receptionist because he cannot afford one, but messes up the schedule and complicates things. He is a micromanager that will ask you to change the way you talk, sit, greet clients. He will compromise the safety of the clients by asking the techs to lie and schedule clients earlier, so that he can make more money. Not a stable work environment, the owner is constantly stressing all of the employees and everyone quits within months. Owner will tell everyone his personal business and say inappropriate things to clients/staff consistently.
    Owner needs to stay out of the managers way and let them run the business. Owner will blame low sales, client retention, bad Yelp reviews on everyone but himself. Refuses to spend money on marketing. Will force employees to write fake reviews on Yelp and also bribe clients to post reviews.

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