Working at Zapier | Glassdoor

Zapier Overview

San Francisco, CA
201 to 500 employees
Company - Private
$50 to $100 million (USD) per year
Zapier’s mission is to make automation easy and accessible to everyone, so they can get more work done with less effort. With over 2000 integrations with apps such as Google, Salesforce, and Dropbox, Zapier helps take away some of the most tedious parts of your day to ... Read more

Mission: Zapier exists to democratize automation by making it incredibly easy and universal.

Company Updates

  • It's now easier than ever to automate your work directly from Gmail. #automation

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Zapier – Why Work With Us?

How We Work:

Freedom and flexibility

  • We work autonomously, communicate asynchronously, and take ownership of our work.

Diversity, Inclusion, Belonging, and Equity

  • We have open discussions on topics such as gender equality, unconscious bias, and celebrating our differences. When you join our team, you agree to a code of conduct.

Camaraderie from afar

  • We have 1,120+ public Slack channels, and over 6,500 custom emojis. On average, we send about 755 messages per person each month. Because this is our main method of communication, our use of emojis, GIFs, and Slack channels help us connect in and outside of work.

Learning, on and offline

  • We don’t stop at on-the-job learning. With new trainings developed by our L&D team for teams to participate in, and ongoing feedback from your manager and peers, your professional development is always supported. From Birkman assessments to our Internal Coaching Program, we do what we can for the growth of each and every teammate.

Interesting problems to solve

  • With over 2,000 app integrations, our product has to continuously evolve. Everyone at Zapier is involved in our users’ experience ー from ride-along calls with the UX research team, to answering questions from customers ー we learn and grow with our users and our product.
Zapier Team Values:
  1. Default to Action
  2. Default to Transparency
  3. Grow Through Feedback
  4. Empathy, No Ego
  5. Don't Be a Robot, Build the Robot
You can read more about our values in action here.

We have a non-traditional application process. While you can optionally share resumes and LinkedIn profiles, our rubric is based on our application questions. We ask applicants to answer a few questions that directly relate to the role they’re applying for. Applicants will hear back from us within 7 days of submitting an application online, and we commit to staying in touch throughout the interview process.

Zapier Reviews

  • Helpful (2)

    "Best job I've ever had"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Recruter
    Current Employee - Senior Recruter
    Positive Outlook
    Approves of CEO

    I have been working at Zapier full-time (More than a year)


    I don't even know where to start with the pros! First and foremost, the people at Zapier are some of the most talented and kindest people I've ever worked with. As a Recruiter, candidates often ask me about culture and community in fully remote organization, and I often tell them about how I've never felt closer to my team than I do at Zapier. People at Zapier genuinely care about each other and our customers. We get to work on interesting and challenging projects every day. Our product has such a clear and exciting value proposition and market fit. Our leadership team sets the example of our core values. Everyone has a seat at the table in making decisions. Zapier is a truly special place!


    Sometimes, there is an uneven distribution of work, but I know the organization is working to solve that quickly. It's also hard to keep up with everything that's happening across the company because we use so many different tools and systems. We also really need a People Operations leader. Lastly, the executive team can be disconnected from what the rest of the company needs, but because of the company's bottoms up approach to making decisions, this is often easily resolved.

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Zapier Photos

Zapier photo of: Florida Retreat 2020
Zapier photo of: Retreat photo
Zapier photo of: Data Team at our Company Retreat
Zapier photo of: Hanging out at a baseball game during a company retreat
Zapier photo of: Some Zapier teammates meeting up in Austin
Zapier photo of: The Zapier team at one of our retreats in Canada
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Zapier Interviews



Getting an Interview

Getting an Interview




  1. Helpful (12)  

    Product Designer Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview


    I applied online. I interviewed at Zapier.


    The hiring process started off very impressive and made me excited about the opportunity to join the Zapier team, but after 3 interviews and spending 6+ hours creating a portfolio for a presentation, I received a "copy & paste" rejection email without any context.

    I completely understand that Zapier can't offer detailed feedback to every candidate, but after investing that much time into the process, it felt incredibly one-sided and disrespectful to receive such a generic rejection email. In addition to that, I responded to the email asking the recruiter for any feedback, and I never received a response.

    Zapier has always been on my list of top companies to work for, but after going through this experience, I'm unsure that I'll apply for new opportunities in the future.

    Interview Questions

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Zapier Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Pledges & Certifications

Diversity Commitment

Has programs that support a diverse and inclusive workforce

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