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Zappi Overview

Zappi was founded in 2012 in Camden, London with a vision of scaling human expertise through research automation. Since then we have taken on a couple of investors and grown the business to 200+ people. We have a diverse and loyal customer base and work closely with many of ...

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Company News
IT IS A MATCH! ⭐ Zappi + Circana = 🤝 We are happy to announce our partnership with Circana, the world’s leading advisor on the complexities of consumer behavior. Now brands using Circana can get fast answers to unique questions that come up as they analyze what people are buying from verified buyers. Zappi’s consumer insights platform enables Circana’s clients to leverage actionable insights quickly for faster decision making.
Shared image - Circana® Launches Fast Feedback Guided Surveys for Agile Consumer Insights in CPG Brands - Circana
Circana® Launches Fast Feedback Guided Surveys for Agile Consumer Insights in CPG Brands - Circana
Employer logoZappi
Company News
We are thrilled to share some exciting news! 🎉 Today, we are proud to announce that Zappi has been recognized as the "Best Marketing Insights Platform" in the 6th annual MarTech Breakthrough Awards program! 🌟🏅 Amidst fierce competition with over 3,500 nominations from 19 countries, this prestigious accolade truly underscores our unwavering commitment to providing brands with actionable, on-demand insights. At Zappi, we believe in the power of data-driven decisions, and this recognition fuels our drive to continue shaping the landscape of marketing insights. We extend our heartfelt gratitude to the MarTech Breakthrough team for acknowledging our dedication to innovation, excellence, and our mission to empower brands worldwide. 🌐✨
Shared image - Zappi Martech Breakthrough "Best Marketing Insights Platform"
Zappi Martech Breakthrough "Best Marketing Insights Platform"

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?




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Zappi Reviews

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Zappi CEO Steve Phillips
Steve Phillips
70 Ratings
    Manager, Customer Success
    Former Employee, more than 3 years
    Boston, MA
    CEO Approval
    Business Outlook


    Zappi is truly a special place to be as it has to rare combination of an exciting and strong product to go along with an amazing culture full of great people. Zappi embodies everything about a "healthy" working environment as everyone is treated as adults and with the upmost trust to get things done. The people are genuine all the way from the top leadership down to the newest employees. Everyone working here is pulling in one direction and that is a big part of the experience - you are surrounded by truly motivated people who want to succeed for themselves and the company. Lastly, there is strong potential for growth in ones career. Experimentation and execution are encouraged regardless of who you are and what your title is - if you have an idea that can make the company better you can present it and run with it and that can unlock ones true potential.


    While it's hard to think of any cons, in the spirit of being fair At times as the company has grown execution has slowed down. This is natural as with more specialization and ownership, there are just more people, more stakeholders for every decision. Overall the benefits of growth and specialization outweigh the cons, but there is a balance that is always tilting one way or another.

    See All 89 Reviews

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    Zappi Interviews

    Getting an Interview
    Applied online41%
    Employee Referral7%

    1. Business Development Representative (BDR) Interview

      Anonymous Employee in London, England
      Accepted Offer
      Positive Experience
      Average Interview

      I applied online. The process took 4 weeks. I interviewed at Zappi (London, England) in Jun 2023


      It is a 4 stage process with initial Screening call, Peer Interview, Manager Interview, Leadership Interview. Screening call was via the phone, the rest was via video call. Overall process said to last 2-4 weeks.

      What is your prospecting methodology? What success have you had in the past in this role? How do you research new accounts?

      Answer Question

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    Zappi Awards & Accolades

    • Fast Company Best Workplaces for Innovators 2023Fast Company2023
    • Best CEOS for Diversity 2023Comparably2023
    • Best Engineering TeamComparably.com2023
    • Best Leadership TeamsComparably.com2023
    • Best Company OutlookComparably.com2023

    Popular Careers with Zappi Job Seekers


    Zappi FAQ

    (20 Questions)

    All answers shown come directly from Zappi Reviews and are not edited or altered.

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    What are perks and other benefits like at Zappi?

    ...Great culture, benefits, flexibility, leadership...

    December 20, 2021

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    People Also Ask about Zappi

    Employees rate Zappi 4.1 out of 5 stars based on 87 anonymous reviews on Glassdoor.

    To get a job at Zappi, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Zappi and prepare for tough questions.

    Overall, 86% of employees would recommend working at Zappi to a friend. This is based on 87 anonymously submitted reviews on Glassdoor.

    59% of job seekers rate their interview experience at Zappi as positive. Candidates give an average difficulty score of 2.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at Zappi.

    74% of employees think that Zappi has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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    Zappi Locations

    • Boston, MA
    • Camden Town (United Kingdom)
    • Cape Town (South Africa)
    • London (United Kingdom)
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