Enhanced Profile
Get an Enhanced Profile
Get Started
Changes wont be saved until you sign up for an Enhanced Profile subscription.
Zendesk Overview
- www.zendesk.com
- San Francisco, CA
- 1001 to 5000 Employees
- 2007
- Company - Public (ZEN)
- Enterprise Software & Network Solutions
- $500 million to $1 billion (USD)
Zendesk is a global CRM company that creates beautifully simple software with one goal in mind: to improve communication between a company and its customers. We currently serve over 170,000 customers, across hundreds of industries in over 30 languages. From start-ups to large ...
Mission: Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.
Glassdoor Awards
Best Places to Work: 2022(#43)
Company Updates
October 19, 2020
KEY NOT FOUND: company-updates.categories.company-news
Multiple crises were affecting our employees. We felt an urgent need to support them. Empathy circles were born: safe spaces where our people could talk and feel safe
Empathy circles: from a moment to a movement - Zendesk
glassdoor.com
September 21, 2020
Back in June our global ProdDev team held a virtual Tech Summit with over 1,000 attendees, 4 keynotes, 91 content sessions, and more. The best part? We've raised money for Black Girls CODE, The Codette Project, and HackYourFuture!!
Zendesk Tech Summit Highlight Reel
glassdoor.com
Opens the Fishbowl by Glassdoor site in a new window
Zendesk Reviews
4.2
★★★★★
Recommend to a Friend
Approve of CEO
Mikkel Svane
256 Ratings
★★★★★
"Great Remote Flexibility, Amazing Creative Team"
May 20, 2022 - Motion Designer in New York, NY
Recommends
Pros
Great remote flexibility - Great perks and people first cultureAmazing creative team - The best design team in the tech world I've experienced
Cons
Some clicks here and there, as expected. But there's a variety of personalities, ages and backgroundsAdvice to Management
Keep supporting your creative team, it's what makes the company stands out!Diversity & Inclusion at Zendesk
4.2
★★★★★
(96 Reviews)
Diversity Programs & Initiatives
Where we stand
Let's clear the air. When a business talks about diversity, it can feel forced. At Zendesk, we try to keep it simple. Diversity and inclusion are more than buzzwords, and bigger than the bottom line. It’s about our people knowing that they’re valued wh
Diversity & Inclusion FAQs
All answers shown come directly from Zendesk Reviews and are not edited or altered.
How is diversity at Zendesk?
...Zendesk has great diversity in the team and promote an inclusive work culture....Read More
Zendesk Interviews
Experience
Positive47%
Negative39%
Neutral13%
Getting an Interview
Applied online60%
Employee Referral18%
Recruiter15%
Difficulty
2.8
AverageHardAverageEasy
- Featured Interview
Premier Support Engineer Interview
Anonymous Employee in Atlanta, GAAccepted OfferPositive ExperienceEasy InterviewInterview
The interview process took about 4-weeks. It was very thorough. The first interview was a phone interview with a Recruiter. The second interview was a panel interview. The third interview was three managers, and the fourth was two Premier Support Engineers. Everyone was kind and polite.InterviewTell us about a time with you dealt with a difficult situation with a team member.
1 Answers
See All 596 interviews
Zendesk Awards & Accolades
- Glassdoor's Best Places to Work 2022, Glassdoor, 2022
- Best Places to Work for LGBTQ Equality 2021, Human Rights Campaign’s (HRC) Corporate Equality Index, 2021
- Fortune 100 Best Workplaces (Medium), Fortune, 2017
- 15 Companies With Excellent Work-Life Balance Hiring Now, Glassdoor, 2017
- The 25 Best Small and Medium-Size Workplaces in the Bay Area, Fortune Magazine, 2017
Pledges & Certifications
Tech Hiring Commitment
Helping to train, hire and promote more technology workers
Social Responsibility Pledge
Formal programs or foundation to give back to communities
Diversity Commitment
Has programs that support a diverse and inclusive workforce
Pledge to Thrive
Taking steps to prioritize employee well-being
Pay Equality Pledge
Committed to paying equitably for equal work & experience
Career Advancement Program
Helping employees "upskill" into higher-paying positions
Popular Careers with Zendesk Job Seekers
Zendesk FAQ
(54 Questions)
All answers shown come directly from Zendesk Reviews and are not edited or altered.
What is paid time off like at Zendesk?
...The shares/stock program is good, the bonus/extras, days of PTO, and the teammates....
January 19, 2021
Work at Zendesk? Share Your Experiences
Zendesk
Click to Rate