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Zendesk

Acquired by Hellman & Friedman
Engaged Employer

Zendesk

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Zendesk Overview

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  • www.zendesk.com/
  • San Francisco, CA
  • 1001 to 5000 Employees
  • 2007
  • Company - Private
  • Enterprise Software & Network Solutions
  • $1 to $5 billion (USD)

CompetitorsSalesforce, ServiceNow, Freshworks
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Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 6,000 employees ...
Mission: Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.

Glassdoor Awards

Best Places to Work: 2022 (#43)

What people are saying about Zendesk

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Zendesk Reviews

Zendesk406
3.6
67%
Recommend to a Friend
74%
Approve of CEO
Zendesk Interim Chief Executive Officer Tom Eggemeier
Tom Eggemeier
285 Ratings
5.0
Current Employee, more than 3 years

"Great place to work"

Jun 4, 2023 - Professional Services Consultant in Madison, WI
Recommends
Positive Outlook
Approves of CEO

Pros

Leadership cares about their people.

Cons

Recent purchase by 2 private equity firm means changes are expected and unknown. Hiring in lower cost countries means less opportunities for in-region moves.
See All 1,565 Reviews

Zendesk Photos

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Zendesk Interviews

Experience
Positive49%
Negative38%
Neutral13%
Getting an Interview
Applied online61%
Employee Referral18%
Recruiter15%
Difficulty
2.8
Average
HardAverageEasy

  1. Sales Director Interview

    Anonymous Employee in São Paulo, São Paulo
    No Offer
    Positive Experience
    Average Interview

    Interview

    Solid process with different steps to choose a right professional. It was so dynamic, with transparency and permanent communication with the recruiting team. In addition, each conversation with leaders was very productive.
    Interview

    Tell me a success story in your career.

    Answer Question

See All 668 interviews

Company Updates

May 2, 2023
Careers
Zendesk is number five on LinkedIn's list of top companies to grow your career in Australia. The list considers factors like employee advancement and opportunities to upskill, amongst other things, to reveal companies that set people up to get ahead. Check out our open roles, join our talent community, and find out why Zendesk is a great place to grow: https://jobs.zendesk.com/us/en
Shared image - Careers at Zendesk | Zendesk job opportunities
Careers at Zendesk | Zendesk job opportunities
jobs.zendesk.com
March 23, 2023
Culture
We’re delighted to be named one of Jobgether’s 2023 Top 100 Flexible Employers, thanks to our digital first approach and dedication to employee wellbeing. Every day, thousands of Zendesk employees in fully flexible roles choose to work from home, a Zendesk workspace, or somewhere else–because we know great work happens anywhere. Check out current opportunities to join our team: https://jobs.zendesk.com/ #LifeAtZendesk
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Zendesk Awards & Accolades

  • 2023 Best Places to WorkBuilt In2023
  • Newsweek America's Most Responsible Companies 2023Newsweek Magazine2023

Popular Careers with Zendesk Job Seekers

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Zendesk FAQ

(56 Questions)

All answers shown come directly from Zendesk Reviews and are not edited or altered.

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What is paid time off like at Zendesk?

...Great culture, generous PTO and a great place to advance your career....

August 27, 2022

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People Also Ask about Zendesk

To get a job at Zendesk, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Zendesk and prepare for tough questions.

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Glassdoor gives you an inside look at what it's like to work at Zendesk, including salaries, reviews, office photos, and more. This is the Zendesk company profile. All content is posted anonymously by employees working at Zendesk.