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Acquired by Hellman & Friedman
Engaged Employer


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Zendesk Overview

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  • San Francisco, CA
  • 1001 to 5000 Employees
  • 2007
  • Company - Private
  • Enterprise Software & Network Solutions
  • $1 to $5 billion (USD)

CompetitorsSalesforce, ServiceNow, Freshworks
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Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 6,000 employees ...
Mission: Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.

Glassdoor Awards

Best Places to Work: 2022 (#43)

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Zendesk Reviews

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Approve of CEO
Zendesk Interim Chief Executive Officer Tom Eggemeier
Tom Eggemeier
285 Ratings
Current Employee, more than 3 years

"Great place to work"

Jun 4, 2023 - Professional Services Consultant in Madison, WI
Positive Outlook
Approves of CEO


Leadership cares about their people.


Recent purchase by 2 private equity firm means changes are expected and unknown. Hiring in lower cost countries means less opportunities for in-region moves.
See All 1,565 Reviews

Zendesk Photos

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Zendesk Interviews

Getting an Interview
Applied online61%
Employee Referral18%

  1. Sales Director Interview

    Anonymous Employee in São Paulo, São Paulo
    No Offer
    Positive Experience
    Average Interview


    Solid process with different steps to choose a right professional. It was so dynamic, with transparency and permanent communication with the recruiting team. In addition, each conversation with leaders was very productive.

    Tell me a success story in your career.

    Answer Question

See All 668 interviews

Company Updates

May 2, 2023
Zendesk is number five on LinkedIn's list of top companies to grow your career in Australia. The list considers factors like employee advancement and opportunities to upskill, amongst other things, to reveal companies that set people up to get ahead. Check out our open roles, join our talent community, and find out why Zendesk is a great place to grow:
Shared image - Careers at Zendesk | Zendesk job opportunities
Careers at Zendesk | Zendesk job opportunities
March 23, 2023
We’re delighted to be named one of Jobgether’s 2023 Top 100 Flexible Employers, thanks to our digital first approach and dedication to employee wellbeing. Every day, thousands of Zendesk employees in fully flexible roles choose to work from home, a Zendesk workspace, or somewhere else–because we know great work happens anywhere. Check out current opportunities to join our team: #LifeAtZendesk
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Zendesk Awards & Accolades

  • 2023 Best Places to WorkBuilt In2023
  • Newsweek America's Most Responsible Companies 2023Newsweek Magazine2023

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Zendesk FAQ

(56 Questions)

All answers shown come directly from Zendesk Reviews and are not edited or altered.

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What is paid time off like at Zendesk?

...Great culture, generous PTO and a great place to advance your career....

August 27, 2022

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People Also Ask about Zendesk

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Expert Career Advice

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16,723 Reviews

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