Zendesk Overview
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- San Francisco, CA
- 1001 to 5000 Employees
- 2007
- Company - Private
- Enterprise Software & Network Solutions
- $1 to $5 billion (USD)
Competitors: Salesforce, ServiceNow, Freshworks
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Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 6,000 employees ...
Mission: Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.
Glassdoor Awards
Best Places to Work: 2022 (#43)
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Zendesk Reviews
3.6
★★★★★
Recommend to a Friend
Approve of CEO
Tom Eggemeier
285 Ratings
★★★★★
"Great place to work"
Jun 4, 2023 - Professional Services Consultant in Madison, WI
Recommends
Positive Outlook
Approves of CEO
Pros
Leadership cares about their people.Cons
Recent purchase by 2 private equity firm means changes are expected and unknown. Hiring in lower cost countries means less opportunities for in-region moves.
Zendesk Interviews
Experience
Positive49%
Negative38%
Neutral13%
Getting an Interview
Applied online61%
Employee Referral18%
Recruiter15%
Difficulty
2.8
AverageHardAverageEasy
Sales Director Interview
Anonymous Employee in São Paulo, São PauloNo OfferPositive ExperienceAverage InterviewInterview
Solid process with different steps to choose a right professional. It was so dynamic, with transparency and permanent communication with the recruiting team. In addition, each conversation with leaders was very productive.InterviewTell me a success story in your career.
Answer Question
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Company Updates
May 2, 2023
Careers
Zendesk is number five on LinkedIn's list of top companies to grow your career in Australia. The list considers factors like employee advancement and opportunities to upskill, amongst other things, to reveal companies that set people up to get ahead. Check out our open roles, join our talent community, and find out why Zendesk is a great place to grow: https://jobs.zendesk.com/us/en
Careers at Zendesk | Zendesk job opportunities
jobs.zendesk.com
March 23, 2023
Culture
We’re delighted to be named one of Jobgether’s 2023 Top 100 Flexible Employers, thanks to our digital first approach and dedication to employee wellbeing. Every day, thousands of Zendesk employees in fully flexible roles choose to work from home, a Zendesk workspace, or somewhere else–because we know great work happens anywhere. Check out current opportunities to join our team: https://jobs.zendesk.com/ #LifeAtZendesk
Zendesk Awards & Accolades
- 2023 Best Places to Work, Built In, 2023
- Newsweek America's Most Responsible Companies 2023, Newsweek Magazine, 2023
Popular Careers with Zendesk Job Seekers
Zendesk FAQ
(56 Questions)
All answers shown come directly from Zendesk Reviews and are not edited or altered.
What is paid time off like at Zendesk?
...Great culture, generous PTO and a great place to advance your career....
August 27, 2022
People Also Ask about Zendesk
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