Zipcar Careers | Glassdoor

Zipcar Overview

Boston, MA
201 to 500 employees
2000
Subsidiary or Business Segment
Car Rental
$100 to $500 million (USD) per year
Hi there. We’re Zipcar, the world’s leading car-sharing network, driven to make cities better places to live.
We started with a simple but brilliant idea: get more people sharing cars than owning them in major cities around the world. Today, we ... Read more

Mission: At Zipcar, we're driven by our mission: to enable simple and responsible urban living. Since inception in 2000, we've envisioned a future where car-sharing members outnumber car owners in major cities around the globe. And we've ... Read more

Company Updates

  • Zipcar welcomes Jeff Prus as the new vice president of product and experience. Prus joins Zipcar from software company Intuit where he set the vision and direction for the company’s QuickBase product line as vice president of product management and experience design.

    —30+ days ago
    Zipcar appoints new vice president of product and experience | Zipcar Press Center

    Today, Zipcar welcomes Jeff Prus as the new vice president of product and experience. Prus joins Zipcar from software company Intuit where he set the vision and direction for the company's QuickBase product line as vice president of product management and experience design.

  • Zipcar joins over 1,000 governors, mayors, investors, universities and businesses that have signed an open letter to the international community declaring our united commitment to the Paris Climate Agreement.

    —30+ days ago
    Zipcar signs open letter to international community committing to Paris Climate Agreement | Zipcar Press Center

    We're still in. Last month we stood with the Climate Mayors as they pledged to uphold the Paris Climate Agreement and its goals. Since then, over 1,000 governors, mayors, investors, universities and businesses, including Zipcar, have signed an open letter to the international community that declares our united commitment to the Paris Climate Agreement.

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Zipcar – Why Work For Us?


careers at zipcar

At Zipcar, the journey doesn’t end when you walk through the door. In fact, it’s just the beginning. We’ve got plenty of challenges to keep us on our toes—not to mention one ginormous goal of transforming urban living. Lucky for us, we’ve got an open road to test drive our ideas and get work done. So, buckle up and grab the wheel.


zipcar careers | we’re problem solvers





who we are

We dream big at Zipcar. How else could we envision a future where car-sharing members outnumber car owners in major cities around the world? To have big dreams like ours, we need great talent. So, we surround ourselves with the very best—people who share our passion for doing great work and for learning a lot along the way. Oh yeah, and we like to have fun too, so we hire fun, passionate people. Maybe you’re one of them.



Tracey Zhen
President

"Our passionate membership base of Zipsters is what motivates us each and every day. We are working to create a more innovative, more sustainable, more convenient way to get around cities and campuses and that innovation starts in our offices across the country and around the world. Some of the best and brightest minds spend their days figuring out the newest technology, use cases, type of cars and service offerings to make sure our members always have the freedom that comes from ‘wheels when they want them.One of our main objectives is to develop talent, promote from within the company and most importantly care for the employees and communities in which we work by using our resources as a global company to focus on the local needs of our Zipsters.For over 17 years we have worked towards a world where car sharing members outnumber car owners and we are closer than ever in large part because of our people, who work every day to make that vision a reality."

have an impact

changing the world through urban and environmental transformation…

Social Change

We demonstrate our commitment to the greater good, finding ways to make positive changes in our communities and society. We inform public policy through leadership. We integrate our transportation innovations with urban planning and development.

Transforming Urban Life

We make life more rewarding, sustainable and affordable. We enhance urban lifestyles by maximizing our members' most precious resource - their time.

Environmental Commitment

We are changing the way people think about consumption. We care deeply about our world and impact on the environment. We offer a practical and actionable example of sustainable living that decreases the adverse effects of transportation.

development & recognition

At Zipcar, we strive to make the employment experience constantly challenging and consistently awesome. It’s amazing what smart people can do when they put their heads together. And the rewards are yours for the taking. Plenty of props, opportunities, and bragging rights. Plus, we want you in the driver’s seat. After all, it’s your career.


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megan magliozzi
senior manager, member insight
new york, new york

past experience:
financial analyst
manager for operational excellence

awards:
2011 keep it simple award

"My feelings during my interview back in 2009 remain true today – it’s with great satisfaction and pride that I support Zipcar’s mission to enable simple and responsible urban living.  Even after more than six years with the company, I actually get excited when I see a Zipcar driving around the city or spot one in a remote location. We are changing the way people live their lives for the better, and that’s pretty awesome.  But the mission is just part of why I like working for Zipcar – the culture, people and opportunities here are just as inspiring.  It’s a fun environment with incredibly smart and dedicated employees that make me laugh every day.  And after starting a brand new department at Zipcar in the beginning of 2015, this company continues to grow and provide new opportunities to keep you on your toes and learning more all the time."



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margaret lapp
marketing specialist, universities
boston, massachusetts

past experience:
brand amabassador
marketing intern, z4b
marketing associate, z4b
marketing coordinator, z4b

"I love that I’ve been able to move up in my career relatively quickly, which I credit to the amazing managers and mentors I’ve had coaching me. There are some really smart people working here, making it a great place to work – especially for younger professionals. I’m on my 5th position at Zipcar in 4 years, which is pretty awesome. "



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eval silvera
scrum master
boston, massachusetts

"I absolutely love working for Zipcar. The sharing experience that our members have is something our employees also promote. It's a great feeling coming into work everyday and we all have the same goal: taking care of our members and their experiences by focusing on our roles and doing the best we can.  We work hard and collaborate not only within our teams, but across different departments.  As a Scrum Master, I get to see this first hand as I not only assist my internal team, but also work on obstacles with external teams."



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adam mcCaffrey
account executive, z4b
washington, dc

past experience:
brand ambassador
marketing associate
marketing coordinator

awards:
2014 zipster of the year
2014 abg sporting the pride talent show winner
2014 liberace award, for the most outrageous and unexpected
2015 most nerf battles won in a 24 hour period

"Simply put, I wake up every morning happy to go to work. I have never dreaded a single upcoming day because of Zipcar (maybe because I had a bit too much fun and had gone to bed a bit too late the night before… but never because of work). I’m able to innovate, create, and see my ideas come to fruition. And most importantly, I work with friends, not “co-workers”.  Some companies have trouble getting employees to interact, relate, and build up teamwork. Not us, we have the exact opposite problem. And that’s a phenomenal problem to have. Cooperation is everything, as we always say, teamwork makes the dream work."


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holly moody
software engineer
boston, massachusetts

"I've been here for less than one year and love what i do!! I did a career pivot and zipcar took a chance on me. They saw the potential I bring to the table and now I'm part of a small tight-knit team. I love the empowered culture of zipcar. I get to choose what I work on in a given day, and I can see value I provide to our members through fairly frequest releases. I love the fact that zipcar uses UX testing, NPS and member feedback to improve the member experience."

benefits

Of course we offer all the usual benefits and then some. And the coolest part? The work you do every day helps take cars off the road, reduce pollution and make city life better for all of us.


Health & Wellness



health & wellness

We’ve got medical, dental, and vision plus life insurance and short- and long-term disability. There’s also pet insurance to put your (and Fido’s) mind at ease. Discounts on gym memberships and home and auto insurance along with other nifty resources are added bonuses.


Free Zipcar Membership

free zipcar membership


Employees get free access to a whole fleet of fun, colorful cars along with a super-sweet driving discount. Plus, newbies get rookie rewards and a free ride, so they know first-hand what the Zipcar fuss is all about.




Paid Time Away


paid time away


No matter how much you enjoy your job, we know you’ll need to get away from time to time. That’s why we provide plenty of days for you to take time for yourself.



Flexible Spending

flexible spending


We all need to stretch our dollars and budget appropriately. Luckily our flexible spending options for health care, dependent care and transportation costs help you do just that.



Financial Savings


financial savings


Zipcar offers 529 and 401(k) savings plans, so you can easily set money aside straight from your paycheck and watch it grow in time for kids’ college tuition and your own retirement.



Casual & Fun Work Environment


casual & fun work environment


We work hard (really, really hard). But we also regularly reward ourselves with Zip o’clock happy hours, Guitar Hero jams, and holiday revelry, along with your basic, everyday office hijinks. (We seem to come up with an excuse to buy cupcakes every week). We also get the satisfaction of learning from each other, laughing a lot, and competing ladle-to-ladle in the annual Chili Cook-off.



Zipcar Reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Tracey Zhen
31 Ratings
  • "Marketing Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexibility with hours
    Overall upbeat team
    Amazing discounts on driving
    Independence

    Cons

    Low pay
    Lack of innovation/Employee input
    Poor Management

    Advice to Management

    Trust your employees more in this type of role.
    Compensate, and create more of a innovative/entrepreneurial environment.

See All 243 Reviews

Zipcar Photos

Zipcar photo of: To celebrate Pi Day, we hosted a science fair to educate employees on building and coding with Raspberry Pi. Oh, and we ate some delicious pie.
Zipcar photo of: Stump Trivia!
Zipcar photo of: Stump Trivia!
Zipcar photo of: To celebrate Pi Day, we hosted a science fair to educate employees on building and coding with Raspberry Pi. Oh, and we ate some delicious pie.
Zipcar photo of: Continental Breakfast in honor of our Zipsters who participated in the #panmasschallenge
Zipcar photo of: We've got a Pokemon on the loose!
See All PhotosSee All

Zipcar Interviews

Experience

Experience
64%
18%
17%

Getting an Interview

Getting an Interview
59%
13%
11%
6
3
3
1

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Software Engineer Interview

    Anonymous Interview Candidate in San Mateo, CA
    No Offer
    Negative Experience
    Difficult Interview

    Interview

    The process started with a round of informational phone screen. I was told that the requirement is not hyper-focused engineering-only position, but a good balance of product focus is required as well, which is what I was looking for.

    The second interview was a single round on-site. There were a whole suite of problems and fair amount of discussion ranging from product level to detailed architecture to algorithmic discussion. At the end, I was invited for full on-site interview, and expect to meet few engineers and evaluated across full-stack including data modeling, UX and system design.

    Final round of interview was with 3 backend engineers and a surprise inclusion of director from hardware side.

    Almost every round started with a loosely defined problem, with little interest in discussing in detail or white-boarding. Two of the rounds were pair programming, where interviewer is looking down your shoulder and navigating/intervening your session. If you are not used it, it can be very uncomfortable. How about adding a hard to work with computer to the mix?

    One of the challenges was to lookup a third-party API and combine set of APIs to build a backend application. That API particularly didn’t have any good REST practices, including bad naming, and unusually structured.

    Another was a combinatorial algorithmic coding, the interviewer asked for a working solution even if un-optimized. At the end, I realized that interviewer was looking very specific DP implementation.

    Next round started out as designing a hypothetical distributed system together. But the interviewer had no interest in participating in discussing or drawing any assumptions together, clearly it was a one-way brain storming session.

    Final round was building a game. The interviewer failed to express clearly the rules of the game. And said to attempt problem in as many ways as possible leading me down the rabbit hole more than once. My attempt to repeatedly clarify didn’t yield any more info. Once when asked for clarification on whiteboard, my request was ignored and asked me to continue.

    There was lack transparency, wrongly presented position and a very confusing and frustrating interview process. Not worth my time or interest.

    Don’t get me wrong, most folks were nice, polite and friendly, I think there is lack of experience taking interview keeping candidates comfort.

    Hopefully it improves.

    Interview Questions

    • Use third-party API to build backend application
      Design an infinitely scalable general purpose distributed system
      An algorithm for combinatorial problem
      Design and implement a combinatorial game   Answer Question
See All 68 Interviews

Zipcar Awards & Accolades

  • Bronze Online Commercial(Travel/Tourism), The Telly Awards, 2015
  • Bronze Online Commercial(Green/Eco-Friendly), The Telly Awards, 2015
  • Bronze Online Commercial(Use of Humor), The Telly Awards, 2015
  • Bronze Online Commercial(Campaign Business to Consumer), The Telly Awards, 2015
  • Hatch Award- Bronze(Logo category), REHatch, 2014
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