Working at Zipcar | Glassdoor

Zipcar Overview

Boston, MA
201 to 500 employees
2000
Subsidiary or Business Segment
Car Rental
$100 to $500 million (USD) per year
Hi there. We’re Zipcar, the world’s leading car-sharing network, driven to make cities better places to live.
We started with a simple but brilliant idea: get more people sharing cars than owning them in major cities around the world. Today, we ... Read more

Mission: At Zipcar, we're driven by our mission: to enable simple and responsible urban living. Since inception in 2000, we've envisioned a future where car-sharing members outnumber car owners in major cities around the globe. And we've ... Read more

Company Updates

  • We are pleased to have a new vp of operations and strategy behind the wheel! Welcome Aidan!

    Zipcar appoints new vice president of operations and strategy | Zipcar Press Center

    Zipcar is the world's largest car sharing and car club service. It is an alternative to traditional car rental and car ownership. Share Zipcars in Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, Denver, Detroit, Houston, Los Angeles, Miami, Minneapolis, Milwaukee, New York, Philadelphia, Pittsburgh, Portland, Providence, Sacramento, San Diego, San Francisco, Seattle, and Washington DC.

  • Our Zipcars, including Hyundai Elantra “Heartthrob," spread a little extra love this week with personal notes to their favorite Zipsters. Hearthrob was thankful to his Zipster for showing him the big city and making time to get together. ;)

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Zipcar – Why Work For Us?


careers at zipcar

At Zipcar, the journey doesn’t end when you walk through the door. In fact, it’s just the beginning. We’ve got plenty of challenges to keep us on our toes—not to mention one ginormous goal of transforming urban living. Lucky for us, we’ve got an open road to test drive our ideas and get work done. So, buckle up and grab the wheel.


zipcar careers | we’re problem solvers





who we are

We dream big at Zipcar. How else could we envision a future where car-sharing members outnumber car owners in major cities around the world? To have big dreams like ours, we need great talent. So, we surround ourselves with the very best—people who share our passion for doing great work and for learning a lot along the way. Oh yeah, and we like to have fun too, so we hire fun, passionate people. Maybe you’re one of them.



Tracey Zhen
President

"Our passionate membership base of Zipsters is what motivates us each and every day. We are working to create a more innovative, more sustainable, more convenient way to get around cities and campuses and that innovation starts in our offices across the country and around the world. Some of the best and brightest minds spend their days figuring out the newest technology, use cases, type of cars and service offerings to make sure our members always have the freedom that comes from ‘wheels when they want them.One of our main objectives is to develop talent, promote from within the company and most importantly care for the employees and communities in which we work by using our resources as a global company to focus on the local needs of our Zipsters.For over 17 years we have worked towards a world where car sharing members outnumber car owners and we are closer than ever in large part because of our people, who work every day to make that vision a reality."

have an impact

changing the world through urban and environmental transformation…

Social Change

We demonstrate our commitment to the greater good, finding ways to make positive changes in our communities and society. We inform public policy through leadership. We integrate our transportation innovations with urban planning and development.

Transforming Urban Life

We make life more rewarding, sustainable and affordable. We enhance urban lifestyles by maximizing our members' most precious resource - their time.

Environmental Commitment

We are changing the way people think about consumption. We care deeply about our world and impact on the environment. We offer a practical and actionable example of sustainable living that decreases the adverse effects of transportation.

development & recognition

At Zipcar, we strive to make the employment experience constantly challenging and consistently awesome. It’s amazing what smart people can do when they put their heads together. And the rewards are yours for the taking. Plenty of props, opportunities, and bragging rights. Plus, we want you in the driver’s seat. After all, it’s your career.


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megan magliozzi
senior manager, member insight
new york, new york

past experience:
financial analyst
manager for operational excellence

awards:
2011 keep it simple award

"My feelings during my interview back in 2009 remain true today – it’s with great satisfaction and pride that I support Zipcar’s mission to enable simple and responsible urban living.  Even after more than six years with the company, I actually get excited when I see a Zipcar driving around the city or spot one in a remote location. We are changing the way people live their lives for the better, and that’s pretty awesome.  But the mission is just part of why I like working for Zipcar – the culture, people and opportunities here are just as inspiring.  It’s a fun environment with incredibly smart and dedicated employees that make me laugh every day.  And after starting a brand new department at Zipcar in the beginning of 2015, this company continues to grow and provide new opportunities to keep you on your toes and learning more all the time."



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margaret lapp
marketing specialist, universities
boston, massachusetts

past experience:
brand amabassador
marketing intern, z4b
marketing associate, z4b
marketing coordinator, z4b

"I love that I’ve been able to move up in my career relatively quickly, which I credit to the amazing managers and mentors I’ve had coaching me. There are some really smart people working here, making it a great place to work – especially for younger professionals. I’m on my 5th position at Zipcar in 4 years, which is pretty awesome. "



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eval silvera
scrum master
boston, massachusetts

"I absolutely love working for Zipcar. The sharing experience that our members have is something our employees also promote. It's a great feeling coming into work everyday and we all have the same goal: taking care of our members and their experiences by focusing on our roles and doing the best we can.  We work hard and collaborate not only within our teams, but across different departments.  As a Scrum Master, I get to see this first hand as I not only assist my internal team, but also work on obstacles with external teams."



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adam mcCaffrey
account executive, z4b
washington, dc

past experience:
brand ambassador
marketing associate
marketing coordinator

awards:
2014 zipster of the year
2014 abg sporting the pride talent show winner
2014 liberace award, for the most outrageous and unexpected
2015 most nerf battles won in a 24 hour period

"Simply put, I wake up every morning happy to go to work. I have never dreaded a single upcoming day because of Zipcar (maybe because I had a bit too much fun and had gone to bed a bit too late the night before… but never because of work). I’m able to innovate, create, and see my ideas come to fruition. And most importantly, I work with friends, not “co-workers”.  Some companies have trouble getting employees to interact, relate, and build up teamwork. Not us, we have the exact opposite problem. And that’s a phenomenal problem to have. Cooperation is everything, as we always say, teamwork makes the dream work."


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holly moody
software engineer
boston, massachusetts

"I've been here for less than one year and love what i do!! I did a career pivot and zipcar took a chance on me. They saw the potential I bring to the table and now I'm part of a small tight-knit team. I love the empowered culture of zipcar. I get to choose what I work on in a given day, and I can see value I provide to our members through fairly frequest releases. I love the fact that zipcar uses UX testing, NPS and member feedback to improve the member experience."

benefits

Of course we offer all the usual benefits and then some. And the coolest part? The work you do every day helps take cars off the road, reduce pollution and make city life better for all of us.


Health & Wellness



health & wellness

We’ve got medical, dental, and vision plus life insurance and short- and long-term disability. There’s also pet insurance to put your (and Fido’s) mind at ease. Discounts on gym memberships and home and auto insurance along with other nifty resources are added bonuses.


Free Zipcar Membership

free zipcar membership


Employees get free access to a whole fleet of fun, colorful cars along with a super-sweet driving discount. Plus, newbies get rookie rewards and a free ride, so they know first-hand what the Zipcar fuss is all about.




Paid Time Away


paid time away


No matter how much you enjoy your job, we know you’ll need to get away from time to time. That’s why we provide plenty of days for you to take time for yourself.



Flexible Spending

flexible spending


We all need to stretch our dollars and budget appropriately. Luckily our flexible spending options for health care, dependent care and transportation costs help you do just that.



Financial Savings


financial savings


Zipcar offers 529 and 401(k) savings plans, so you can easily set money aside straight from your paycheck and watch it grow in time for kids’ college tuition and your own retirement.



Casual & Fun Work Environment


casual & fun work environment


We work hard (really, really hard). But we also regularly reward ourselves with Zip o’clock happy hours, Guitar Hero jams, and holiday revelry, along with your basic, everyday office hijinks. (We seem to come up with an excuse to buy cupcakes every week). We also get the satisfaction of learning from each other, laughing a lot, and competing ladle-to-ladle in the annual Chili Cook-off.



Zipcar Reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Tracey Zhen
38 Ratings
  • Featured Review

    Helpful (2)

    "Tracey knows what she is doing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Boston, MA
    Current Employee - Software Engineer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zipcar full-time (Less than a year)

    Pros

    * Work on an actual problem by improving urban transportation.

    * Work/life balance is great!

    * Tracey seems to be hitting her stride and the balance sheet and execution to milestones shows it. This means more opportunity for everyone in the company.

    Cons

    * Communcation needs improvement throughout the organization. We need to identify ways we can improve. We need to build channels from the ground-up so that it becomes part of the culture.

    * Less perks when compared with a place like Google.

    * Blunders of past management and shell shock from the Avis takeover still plagues morale. Getting mobile on new platform was a big win, but that's just the beginning of the battle.

    Advice to Management

    * Tracey has a great longer-term vision. Now we need the planning and execution to go along with that vision. It's not clear what the steps of execution are going to be for various sub-teams within teams like engineering.

See All 260 Reviews

Zipcar Photos

Zipcar photo of: To celebrate Pi Day, we hosted a science fair to educate employees on building and coding with Raspberry Pi. Oh, and we ate some delicious pie.
Zipcar photo of: Stump Trivia!
Zipcar photo of: Stump Trivia!
Zipcar photo of: To celebrate Pi Day, we hosted a science fair to educate employees on building and coding with Raspberry Pi. Oh, and we ate some delicious pie.
Zipcar photo of: Continental Breakfast in honor of our Zipsters who participated in the #panmasschallenge
Zipcar photo of: We've got a Pokemon on the loose!
See All PhotosSee All

Zipcar Interviews

Experience

Experience
61%
21%
18%

Getting an Interview

Getting an Interview
60%
13%
11%
6
5
3
2

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Technical Architect Interview

    Anonymous Interview Candidate in San Mateo, CA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied in-person. The process took a week. I interviewed at Zipcar (San Mateo, CA) in March 2018.

    Interview

    Initial phone screen with hiring manager followed by an onsite interview.
    When I went there, no manager or responsible person on site.
    Engineer who interviewed me wanted to make sure his job is safe and seemed like does not need any more resources

    Interview Questions

    • First part of the question was relevant for back end architect role, second part was not relevant to the interview or role.   Answer Question
See All 72 Interviews

Zipcar Awards & Accolades

  • PR Daily Awards(Best Speech), Ragan Communications, 2013
  • Communications or PR Campaign/Program of the Year - Events & Observances(Silver Stevie Winner), American Business Awards (the Stevies), 2013
  • 20 Brilliant Brand Logos, Entrepreneur, 2013
  • Bronze Hatch, The Ad Club, 2013
  • Hatch Award- Bronze(Logo category), REHatch, 2014
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