Mission: Our mission is to give power to the patient. We believe there’s no better way to help you have the great healthcare experience you expect and deserve.
I have been working at Zocdoc full-time (More than a year)
We are building a platform that patients absolutely love, and we are increasingly being recognized as a leading innovator in the healthcare space. People are smart and passionate here, and though the product development pace can be fast, the work/life balance is very good.
The benefits are great, which included fully paid health care, unlimited vacation and free lunch daily.
Tech development used to be slow, as we had very little accessible data to guide us, and our infrastructure was a bit archaic. We've invested heavily in building cloud-based microservices, and we've built a large data infrastructure. The trajectory there certainly looks good.
This is a challenging business, being healthcare related and having multiple sets of customers (doctors, hospitals and patients), and so the strategy hasn't always been super clear. There are a lot of dots to connect, so it hasn't always been clear how each team is contributing to the bottom line.
Also, we could spend more time cleaning up a lot of edge cases that lead to poor product experiences. Moving fast and being agile often means building the next set of features before ensuring that existing features are complete.
Advice to Management
Over communicate and keep sharing information. Allocate more time for bug fixes and discovering/fixing negative product experiences.
The process took 5 days. I interviewed at Zocdoc.
I interviewed onsite in New York. The recruiting team was really responsive and helpful. I met five engineers on my day of interview. Everyone was extremely nice and easy to approach. Some of them joined for a year and some have been with Zocdoc for four, five years. They all mentioned that Zocdoc has a nice collaborative culture, which I could feel by talking to them. The office looked really nice as well. I came in on a rainy day but inside the office it was so bright and vivid. I’m not sure why other reviews were so negative.
Giving power to the patient, and ice cream to our teams are just two perks of being a Zocdoc’r. Check out the ways we keep #LifeatZocdoc fun!
We're pumped to be named one of the Healthiest Companies to Work For in America this year. Thanks Greatist!—30+ days ago
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