I worked at Zoho full-time
Best place to work.Very free environment.Very friendly colleagues.Good work life balance. Its a 24 hour office and work timings are relaxed.They also provide all day free food.
Difference between freshers and experience package is less .Documentation of work is necessary which is done rarely.
Advice to Management
Change your support staff. Tutor your staff first about the products. Grow your team for Live Chat support. Resolve all the problems very quick.
I applied online. I interviewed at Zoho (Austin, TX).
I applied online through Indeed, and I didn't get a call back for a couple of months.
When they did call me, I had a short phone interview where they asked questions to learn more about me. Then, I got an email for a test to submit an idea for an ad campaign. I had a week to complete the task, and had another phone interview to go over my thought process for the ad campaign. After that, I got another phone call to schedule an in-person interview. At this interview, we went over my experience, and I got asked about the products and what I thought about the webpages for them. I then talked to another person that I would be working with, and was asked questions about cultural fit, and how I work with other people. After that, my next callback was an offer.
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