I have been working at Zumiez full-time (Less than a year)
It is an incredibly fun work environment with plenty of incentives and great upper management. The day to day operations are simple and straight forward as compared to other retail companies. I came from a competitor of Zumiez after being a store manager for two years and I can tell you that there is a night and day difference in the happiness of the employees as Zumiez compared to my previous company. This is one of the only large retail companies that takes their employees' well being into account. I have been treated extremely well and would recommend this job to anybody who wants something fun but doesn't need to make a lot of money.
Hours are used very sparingly in low volume stores. Being third in command, I typically get whatever hours are not used by the store manager and first assistant manager. It is hard to live off of 25-30 hours a week and the hours are so random that it is hard to coordinate another job with this one. There is also limited opportunity for promotions unless you live in an area where there are several locations within a small radius. Many store managers have been there for several years and don't want to move anywhere so their management team is fairly static which can ruin people's motivation to get a promotion.
Advice to Management
Keep an open line of communication with employees besides store managers. I have brought several years of retail management experience into the store that I'm currently in but I have had no more than a couple small interactions with my district manager. You could bring a lot of culture and sales experience into your stores if you kept in mind that there are other managers besides just the store managers. I wish that my previous experience could have been put to better use than it currently is. I went from being a store manager who has been recognized companywide for my achievements (at my previous company) to a second assistant manager who is seldom used to the fullness of my ability.
I applied online. I interviewed at Zumiez (Lynnwood, WA) in May 2017.
Was called for phone screening by hiring manager, then in person interview scheduled for following week. Separately interviewed with 4 different people, 2 from marketing department, 2 from higher organizational level. One interviewer stopped in the middle of the interview to tell me that they "did not like" a person who was walking by the window of the interview room.
Took a skills test on Excel, left the interview feeling good, but was not given a time-frame for when to expect an answer.
NEVER HEARD BACK ONE WAY OR ANOTHER. This I found to be very UNPROFESSIONAL, a simple email is common courtesy. I even reached out twice to the hiring manager who contacted me and got no response. Very displeased with the overall experience.
Overall environment seemed chill, everyone was dressed casually and it seemed like a fun place to work.