Working at Zuora | Glassdoor

Zuora Overview

San Mateo, CA
501 to 1000 employees
2007
Company - Public (ZUO )
Enterprise Software & Network Solutions
$100 to $500 million (USD) per year
Zuora is a cloud-based software platform that enables any company in any industry to successfully launch, manage, and transform into a subscription business.

The “Subscription Economy®,” refers to the worldwide economic shift over ... Read more

Mission: Our mission at Zuora is to enable all our customers to be successful in the Subscription Economy. It drives everything we do – our technology, our community, our knowledge, and our people.


Glassdoor Awards

Best Places to Work: 2018 (#42), 2015 (#26), 2014 (#28)

Top CEOs: 2014 (#14)

Company Updates

  • HUGE thank you to all of our Z-Philanthropy group and the ZEOs who gave back to our local Bay Area community by partnering with the local Pacifica Beach Coalition to clean up our beaches and restore our habitats!

  • Closed out the quarter yesterday with a whole lot of donuts! Sometimes you just need to indulge. Just one of the many perks of being a ZEO!

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Zuora – Why Work For Us?


While systems play an important role in growth and transformation, we believe that culture is far more important, and harder to build. To meet the needs of dynamic subscription businesses, we have built a dynamic company with innovation stamped into its DNA.

At one of our first off-sites, we asked our employees: What do you want our culture to be? The question triggered an avalanche of stories, but the common thread was a sense of being in control of one’s destiny. It gave rise to the concept of the “ZEO.”

At Zuora, we believe that every employee is the CEO of his or her Zuora career, i.e., a ZEO. This has fostered a culture centered around entrepreneurship, innovation, ownership, and responsibility. Zuora isn’t run by its CEO or executive team; it’s run by more than 900 passionate and innovative ZEOs, including our CEO. The result is a company of empowered and invested employees who bring out the best in one other. And the rewards lie in our more than 900 customers and a consistently growing business across the world. 

ZEO Culture isn’t an empty branding effort. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful. We are building a company for the long-term—a place where people celebrate success but also know that they need to continue to innovate, lead, and evolve with the Subscription Economy.

Today, Zuora is powering subscription businesses in practically every industry—software, hardware, media, transportation, construction, healthcare, education, retail, IoT, and many others. We work with movie theaters in France, eyewear retailers in Sweden, maritime information services in the United Kingdom, and tractor companies in the United States. Our clients operate planes, trains, and automobiles. And we continue to welcome new entrants to the Subscription Economy every day.

We began operations in 2007 with a vision of providing the cloud-based software necessary to bring about, and enable companies to succeed in, the Subscription Economy. Since our inception, we have continued to innovate and achieved many milestones. And it’s only the beginning! 

Beyond our San Mateo headquarters, we have in San Francisco, San Jose, Atlanta, Boston and New York! We also have opportunities in other countries, including:

Zuora Reviews

4.7
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Recommend to a friend
Approve of CEO
Zuora Founder & CEO Tien Tzuo
Tien Tzuo
198 Ratings
  • Featured Review

    Helpful (1)

    "The Freedom to Experiment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time (More than a year)

    Pros

    Zuora leadership has created a culture for our workplace that allows every employee to be the CEO of their own career. There is no limit to the freedom we have as "ZEOs" to try new techniques, share our ideas and drive our job where we want it to go. I've never felt so empowered in a job!

    Cons

    Zuora's fast paced culture isn't for everyone! But if it is, you want to work here.

See All 243 Reviews

Zuora Photos

Zuora photo of: We love to celebrate our successes!
Zuora photo of: We believe in transparency and an open work environment to promote it.
Zuora photo of: Plenty of places to chill out, chat and change up your day.
Zuora photo of: Welcome to your new office space SF ZEOs!
Zuora photo of: Snack center!
Zuora photo of: New desk accessories and a reusable mug to minimize our impact on the environment.
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Zuora Interviews

Experience

Experience
63%
9%
28%

Getting an Interview

Getting an Interview
38%
28%
24%
5
3
2

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Solutions Architect Interview

    Anonymous Employee in San Mateo, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Zuora (San Mateo, CA) in November 2017.

    Interview

    I was interviewing with several companies at the time, and the interview process with Zuora was definitely the best.
    I applied online and their recruiter called me just 2 days later and told me I would have a phone interview in 2 days with the hiring manager. The hiring manager had to reschedule once, but then we finally had the phone interview. The questions were mainly on my resume as well as some past experience/behavior type of questions.

    After the phone interview with the hiring manager, the recruiter contacted me again to let me know that everything went well and to ask me to go onsite to meet the team. I was booked for half a day at their HQ where I had 4 interviews with 4 different people (team members as well as managers) all in one day.

    Already the next day I had an offer. The engagement of the recruiter that let me know at all stages what to expect and what was going on as well as the promptness of their response/offer were crucial to my accepting the offer as I found that very refreshing in comparison to my other experiences were things would move slowly and uncertainly.

    Interview Questions

    • Describe a requirement matrix (and the thought process behind it) for a Bakery. Draw a swimlane of the process   Answer Question
    • What would you do if one of your team members was not cooperating   Answer Question
    • If you were assigned too many tasks and you did not have time to complete them all, what would be your first course of action?   Answer Question
See All 111 Interviews

Zuora Awards & Accolades

  • CODIE Product of the Year, SIIA - Codie Awards, 2017
  • Forbes Magazine Cloud 100, Forbes, 2017
  • Highest Rated Cloud Company to Work For, Battery Ventures and Glassdoor, 2018
  • Best Places to Work, SF Business Times, 2018
  • Best Places to Work, Glassdoor, 2018
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