Working at Zurich North America | Glassdoor

Zurich North America Overview

Schaumburg, IL
10000+ employees
Company - Public (ZURN)
$500 million to $1 billion (USD) per year
Zurich is a Swiss insurance carrier with over 140 years serving businesses worldwide, including 100 years in the United States. We have proven our commitment to delivering reliable and comprehensive insurance solutions to our customers. All of our passion goes into helping ... Read more

Mission: For Zurich, our brand is about connecting better with all of our audiences. It's about what we do every day, through the way we communicate with our customers, with each other, and with the wider world. Ultimately, our brand is a reflection of who we are as a ... Read more

Company Updates

  • The KAMP History at Zurich North America

    KAMP History

    On September 11, 2001, Zurich North America lost four colleagues in the World Trade Center attacks: John Keohane, Peggy Alario, Kathy Moran and Lud Picarro. Since 2002, Zurich has celebrated their lives by presenting the KAMP Leadership Award to deserving employee leaders.


    Zurich Insurance celebrates significant reduction in carbon footprint at 1-year anniversary of North American Headquarters

    On the one-year anniversary of its LEED Platinum ® certified North America headquarters, Zurich Insurance reports a more than 30 percent decrease in energy and water consumption compared to its previous location. These reductions are mainly attributed to the use of higher efficiency systems, contributing to operational costs savings of more than $800,000 in the first year.

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Zurich North America – Why Work For Us?

Together for our customers

Zurich is a Swiss insurance carrier with over 140 years serving businesses worldwide, including 100 years in the United States. We have proven our commitment to delivering reliable and comprehensive insurance solutions to our customers. All of our passion goes into helping understand, manage and minimize risks.

Putting customers' needs at the center of our business

For Zurich, our brand is more than just advertising or a logo: it’s about connecting better with all of our audiences. It's about what we do every day, through the way we communicate with our customers, with each other, and with the wider world. Ultimately, our brand is a reflection of who we are as a company and is brought to life by our people in every aspect of our work.

Our global communication platform

For Zurich the message is clear. We are there for our customers, when they need us to help them protect what they value most.  “For those who truly love”- helps us to connect with our audiences. This platform brings our brand to life and is based on a simple insight that when you truly love something you want to protect it in the best possible way, with the insurance protection that only Zurich can provide.  


As a high-performing organization, we believe that people are our most important resource. What does that mean for you? It means that we respect one another and value the contributions of every employee. This fosters a collaborative work environment in which we support each other's success and are committed to the success of Zurich in North America.

If you're looking for a challenging career that will enable you to achieve your full potential - and earn competitive incentives and compensation - check out the opportunities that await you at Zurich. And if you are a recent college graduate looking to contribute to a high-performance organization that is a leader in its field, check out our training programs.

It is the policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best qualified individuals available, without regard to race/ethnicity, color, religion, genetic information, national origin, gender, sexual orientation, age, disability or veteran status.


At Zurich in North America, we are committed to promoting a respectful work environment where we can help every employee maximize performance and enhance the company‘s ability to attract, develop and retain the very best people.

For us, diversity means understanding, respecting, valuing and accommodating our human and cultural differences.

We are building a culture that fully taps into the potential of all individuals without giving an advantage or disadvantage to any person or group. Our diversity initiatives are designed to enhance our success by promoting an environment that celebrates and appreciates the diversity of all employees. Zurich and its employees embrace our diversity in many ways.

Our Commitment to Diversity and Inclusion

Diversity Mission

At Zurich we believe, diversity and inclusion is a business imperative and ethical and social responsibility included in our Zurich Basics company values. In our continuing effort to attain an inclusive organization we embrace, respect and leverage the diversity of our workforce, our customers, and the communities in
which we live, work and serve.

Diversity Vision

Zurich is committed to creating a culture of inclusion consistent with Zurich Basics; one that attracts top talent and that promotes the development and full contribution of all employees to business goals. We achieve mutually beneficial relationships with diverse business partners, customers, and individuals in the marketplace and community.

Accomplishing the “Diversity Vision” will involve:


Attract, develop and retain the best talent to obtain a competitive advantage, create and maintain an engaged workforce, and cultivate employees.

Organizational Effectiveness

Create a work environment that respects, acknowledges and values everyone, one that encourages and enables each individual to perform at the highest level.


Govern external relationships with the same value for diversity and inclusion in the expansion of markets, choice of business partners, customer relationships and community support. 

The Zurich Basics, our company values, help to form the foundation for the emphasis on diversity:

  • We treat others with respect
  • We are caring and respect the dignity of those we work with and serve
  • We believe in equal opportunity, fair evaluations, and rewards based on performance and merit
  • We value our gender, cultural, race, ethnicity, disability and other diversity
  • We communicate professionally, even when we disagree

Supplier Diversity

Zurich is committed to supporting diverse growth in the communities we serve. Every year Zurich works to establish partnerships and alliances with qualified diverse business’ that may be able to provide us the services and products that meet our high standards of quality, competitive pricing and service.

Total Rewards – Benefits

When you begin a career with Zurich in North America, you become an integral part of a global
organization and receive top-quality benefits as part of your total compensation package. These
benefit programs are designed to be flexible to maximize advantages and convenience for our
employees. Below is just a partial listing of the benefits Zurich offers:

  • Several medical plan options, including prescription drug coverage
  • Dental care
  • Vision care
  • Life insurance
  • Accidental Death and Dismemberment insurance
  • Short- and Long-term disability
  • Pension
  • Flexible Spending Accounts
  • 401(k)
  • Credit union
  • Employee assistance program
  • Paid Time Off and vacation buy/sell opportunities
  • Summer Office Schedule
  • Early Holiday Start Program
  • Business travel accident plan
  • Tuition reimbursement
  • Flexible work arrangements
  • Adoption assistance
  • Child care discounts
  • Group legal plan
  • Commuting expense program
  • Elder care
  • Plus, Zurich employees in North America enjoy a "business casual" environment every day

Our heritage is about helping customers understand and protect themselves from risk. Since 1872 we have been applying our expertise and experience to help our customers protect the things they value. This is our mission and the timeless idea behind our brand. Understanding and protecting against risk has been and always will be at the heart of the Zurich brand.   

“We know that transitioning service members are highly skilled people and great resources who can help our company succeed,” said Brian Little, head of Human Resources at Zurich North America.   

Zurich is a member of the 100,000 Jobs Mission, a national coalition of companies dedicated to hiring U.S. veterans. Recently, Head of Marketing, Distribution & Regional Management Randall Clouser volunteered to be Zurich’s Executive Sponsor for the coalition. Zurich is contributing to the coalition hiring goal through, where veterans can align their transferable military skills to available Zurich jobs across the nation. “We value the training, teamwork and integrity veterans bring to Zurich from their military experience,” said Randall. “Their work ethic fits well with our desire to be the best global insurer and their skillset is a good match for our strategy to drive growth.”   

Zurich offers a number of positions that may be a good fit for veterans, including risk engineering, claims, information technology, operations, and underwriting.    

"Zurich is a great company that supports hiring veterans. In my position as a Health & Safety Risk Engineer, I interact with people from different industries. I have the opportunity to assess, prevent, and mitigate risks, as well as train clients on developing better safety practices. This position requires me to apply my analytical skills and critical thinking that my training and education helped me develop. I am a member of a well-rounded, highly educated team with various backgrounds that makes my job more enjoyable every day." Cezar, Risk Engineer, Health & Safety  

Zurich North America Reviews

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Mario Greco
105 Ratings
  • Featured Review

    Helpful (4)

    "Enjoyable Experience from On-boarding to Implementation"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Plantation, FL
    Current Employee - Case Manager in Plantation, FL
    Positive Outlook
    Approves of CEO

    I have been working at Zurich North America full-time (Less than a year)


    I stayed with my prior employer for quite a long time because I dreaded the process of attempting to find a new job. I only applied for a couple of positions before coming to work at Zurich, and I can say that this has been the easiest on-boarding experience I have ever had. I started with an initial phone interview where I was given an accurate description of the position, followed by an onsite interview, and then received an offer. Through this entire process Arianna, the person from the talent acquisition team that I was working with, stayed in touch with me through calls and text messages. I also felt comfortable joining the team after receiving calls from several members of the leadership team before my start date.

    I work for a new area of operations in the company and our leadership has developed a strong team that has been afforded the opportunity to have an impact on the program that was being developed. Almost everyone I work with feels personally invested in the work we do every day. This is largely due to the support we receive from our leadership and the fact that everyone here actually fits in with the company culture. Since we were developing a new program there were some long hours and a lot of flexibility required - everyone from the top down worked together and I always felt appreciated, whether it be through a thank you card or a gift card as a thank you from management.


    While there is good work life balance, and there is a good bonus program, the health insurance benefits are high deductible health plans, not the greatest, but could be much worse.

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Zurich North America Photos

Zurich North America photo of: Mike Foley & Paul Horgan
Zurich North America photo of: HQ
Zurich North America photo of: Team Photo
Zurich North America photo of: Round Table
Zurich North America photo of: Kid's Meal
Zurich North America photo of: Finish Line Race
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Zurich North America Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Vice President Interview

    Anonymous Employee in Schaumburg, IL
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through a recruiter. I interviewed at Zurich North America (Schaumburg, IL).


    Excellent candidate experience! I give the Talent Acquisition team an A+ for the way I was treated. Although no decisions have been made as yet, I was impressed with the way I was treated - with respect and warmth

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Zurich North America Awards & Accolades

  • Working Mother’s 100 Best Companies to work for, Working Mother, 2017
  • Corporate Impact Award, Make a Wish Foundation, 2017
  • Military Times’ Best for Vets: Employers 2017, Military Times, 2017
  • Zurich Insurance named one of the Top Companies for Executive Women, National Association for Female Executives, 2016
  • Outstanding program leadership for mature programs, Strategic Account Management Association, 2016
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