Working at athenahealth | Glassdoor

athenahealth Overview

Watertown, MA
1001 to 5000 employees
Company - Private
Enterprise Software & Network Solutions
$1 to $2 billion (USD) per year
At athenahealth, we have set out to fix healthcare. Our cloud-based services drive clinical and financial results by helping manage populations, coordinate care, increase profitability and improve clinical workflow. athenahealth is a place where any self-aware, self-initiating ... Read more

Mission: To be the most trusted service to medical caregivers, helping them do well by doing the right thing.

athenahealth – Why Work For Us?

we're dynamic, mission-driven, and passionate. 

We have a 20-year history of hiring super ambitious, genuinely friendly, slightly weird, 'wicked' smart (we're headquarted in Boston) people. And now, our 5000+ strong team of athenistas, located in offices around the country and in India, are working diligently to unbreak a system that is inherently damaged.  

We know healthcare is broken because that's how athenahealth began. In 1997, co-founders Jonathan Bush and Todd Park ran a birthing center in California, where they found themselves inundated with paperwork, and spending the bulk of their time just trying to get paid, rather than actually helping patients deliver healthy babies.

When they couldn't find a solution to this burden (the paperwork, not the babies), they developed their own. The result: The cloud-based services now offered by athenahealth.  Boom.

Our vision was birthed at the birthing center, itself: to be the health information backbone for the entire nation.  So here we go! 

making health care work as it should.

Health care is plagued with inefficiencies that can jeopardize quality care. Doctors spend mere minutes with patients, often separated by a computer screen, doctors spend more time checking payment status than your vital signs, and important health records are not shared between providers.  We strive to address that by enabling the easier flow of patient information, and taking on the administrative burden so the doctors don't have to. Our open technology platform supports further improvement by inviting disruptive innovation and encouraging partners to join in our mission. With inventive tools and services, everyone within healthcare can benefit.

how we work

United by a passion for our mission to heal healthcare, and driven by the force of our collective potential, work at athenahealth is fast-paced, collaborative, data-driven—and above all—it inspires us. As we've grown from a start-up to a nation-wide healthcare IT solution, we strive to perfect our products and services. And we're always working to bring partnerships with clients to the next level.

diversity & inclusion

We believe in a spirit of unconditional positive regard for each other—and while we strive to become caregivers’ most trusted support system, that goes double for our colleagues. athenahealth is proud of its four Employee Resource Groups that are focused on creating an inclusive, diverse and dynamic workplace: the athenaDiversity Council, athenaParents, athenaProud, and the Women’s Leadership Forum (WLF).

our culture

athenahealth was launched with a disruptive, entrepreneurial spirit. It’s important to us to preserve that culture, even as we grow as an organization. We offer so much more than competitive benefits—at athenahealth, we enjoy engaged and vocal colleagues, creative workspaces, food trucks, lawn games, a casual dress code, discounted gym memberships, and more. Plus, all employees are bonus eligible.

Health and Welfare Benefits

  • Medical Coverage: HMO, PPO and PPO High Deductible with HSA options available
  • Dental Coverage
  • Vision Coverage
  • Flexible Spending Accounts: Medical, Dependent Care, Transit and Parking
  • Employee Assistance Program
  • Voluntary Employee, Spouse and Child Life/AD&D Insurance
  • 100% Employer Paid Short-Term and Long-Term Disability
  • 401k Plan: Traditional and Roth options available with company match
  • Discounted Employee Stock Purchase Plan
  • Paid Maternity/Paternity/Adoption Leave
  • Back-up child care services
  • Generous Paid Time Off Policy
  • Sabbaticals
  • 10 Paid Company Holidays

Culture & Community

  • Four Employee Resource Groups: The athenaDiversity Council (focused on racial and ethnic diversity), athenaProud (focused on LGBTQ inclusion), the Women's Leadership Forum (focused on women in leadership), and The athenaParents (focused on working parents)
  • Voluntary Clubs including Math Club, Tennis, Ultimate Frisbee, Skiing and Softball
  • Hackathons
  • Annual May Bike Challenge
  • athenaGives, a corporate responsibility program focused on enriching the health of our communities, with multiple participation options
  • Service Offering Donation Opportunities
  • Trek Across Maine
  • Pumping rooms for new mothers
  • Healthy Onsite Cafe with subsidized salad bar, a pizza oven, and baristas
  • Company-wide Happy Hours
  • Bring your dog to work
  • athenoween (it's like Halloween, only better)

Activities may vary by location.

Professional Development and Employee Recognition

  • Documented Role-Specific Competencies
  • Learning & Development opportunities include SQL, Excel, CPC, Sales, and soft skills training
  • Regular Manager Training
  • Career development training
  • Comprehensive New Hire Orientation 
  • Annual Review includes Business and Developmental Goals
  • Awards to recognize teams or individuals who consistently demonstrate our core values

Corporate Citizenship

Corporate Responsibility has been baked into our DNA from the start. Here at athenahealth, we’ve always been focused on our health care providers, helping them do well by doing the right thing.

Our Corporate Responsibility program, athenaGives, goes above and beyond, working to improve the health of underserved, uninsured, and/or at-risk populations. We offer cash grants to innovative health nonprofits working in our local communities, support local nonprofits at which employees donate time, and maximize our social impact by leveraging our network enabled services beyond the traditional client base. We’re working across our networks and in our local communities to transform healthcare.

Additional Perks

  • Subsidized Gym Memberships
  • Back-up Child and Elder Care
  • Mortgage Discount
  • Zipcar and Rental Car Discounts
  • Referral Bonus Program

Our Locations

At athenahealth, we are dedicated to making sure our workplaces are as comfortable and productive as possible for our employees. In fact, we have a whole team dedicated to just that called athenaEnvironment. Most of our office building are restored buildings which we have made our own like the Arsenal Building in Watertown and the Seaholm Power Plant in Austin, TX. We make sure the place that you work is a place you want to be. Check out our locations below to learn more.

athenahealth Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
athenahealth Chairman and CEO Bob Segert
Bob Segert
8 Ratings
  • "amazing place to work!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Recruiter in Watertown, MA
    Current Employee - Senior Technical Recruiter in Watertown, MA
    Positive Outlook
    No opinion of CEO

    I have been working at athenahealth full-time (Less than a year)


    flexible work/life balance, strong management, great company culture, etc.


    no cons whatsoever that i've noticed so far

    Advice to Management


See All 1,040 Reviews

athenahealth Photos

athenahealth photo of: Headquarters in Watertown
athenahealth photo of: Chennai
athenahealth photo of: athenistas in Chennai
athenahealth photo of: athenistas in Chennai
athenahealth photo of: Austin Office
athenahealth photo of: Our Austin Office
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athenahealth Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (1)  

    Software Engineer (Collector Team) Interview

    Anonymous Interview Candidate in Watertown, MA
    Declined Offer
    Positive Experience
    Average Interview


    I applied through an employee referral. The process took 2 weeks. I interviewed at athenahealth (Watertown, MA) in April 2018.


    Phone screen, Phone technical interview over Hackerrank, then on-site interview with 2 technical interviews (1.5 hours where you work through a coding problem with them on your laptop -- not whiteboard coding). Aside from that, there's a lunch with a senior staff member, and a more behavioral type interview where they ask you about stuff on your resume.

    Really smooth and streamlined process, best of all the companies I interviewed with! They were very accommodating of my job search timing and were flexible with extra time to decide on their offer.

    Interview Questions

    • Not going to go into specifics, but they seem to reuse technical questions quite a lot. Check out other Glassdoor posts.   1 Answer
See All 559 Interviews

athenahealth Awards & Accolades

  • Stevie Awards for Sales and Customer Services, Stevie Awards, 2018
  • 2018 Best Workplace for Commuters, Best Workplaces, 2018
  • Becker's Healthcare - 150 Top Places to Work in Healthcare, Becker's Healthcare, 2018, Becker's Hospital Review, 2018
  • Best Places to Work 2017, Boston Business Journal, 2017
  • America's Best Midsize Employers, Forbes, 2017
See More

Pledges & Certifications

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

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