Working at athenahealth | Glassdoor

athenahealth Overview

Watertown, MA
5001 to 10000 employees
Company - Public (ATHN)
Health Care
$500 million to $1 billion (USD) per year
athenahealth is a leading provider of cloud-based services for electronic health records (EHR), revenue cycle management and medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps.

Mission: At athenahealth, we have set out to fix healthcare. Our cloud-based services drive clinical and financial results by helping manage populations, coordinate care, increase profitability and improve clinical workflow. athenahealth is a place where any self-aware, self-initiating ... Read more

athenahealth – Why Work For Us?

Managing a medical practice is difficult.

We know because that's how athenahealth began. In 1997, co-founders Jonathan Bush and Todd Park ran a birthing center in California, where they found themselves inundated with paperwork, and spending the bulk of their time just trying to get paid.

When they couldn't find a solution, they developed their own. The result: The cloud-based services now offered by athenahealth.

Making health care work as it should.

Health care is plagued with inefficiencies that can jeopardize quality care. We strive to address that by becoming the nation's health information backbone, and enabling the easier flow of patient information. Our open technology platform supports further improvement by inviting disruptive innovation and encouraging partners to join in our mission. With inventive tools and services, everyone within health care can benefit.

Easing the administrative burden.

As physicians' advocates, we don't think caregivers should be distracted by anything that takes away from their connection with patients. So we combine our cloud-based software, networked knowledge and back-office services to alleviate the hassles and reduce the red tape. We focus on administrative tasks so providers can focus on patient care.


  • Founded: 1997 by Jonathan Bush and Todd Park
  • Headquarters: Watertown, MA
  • Nasdaq symbol: ATHN
  • 2012 revenue: $422.3 million
  • Medical specialties covered: 85
  • Posted client collections: $9.2 billion in 2012
  • Total employees: 2,853



Working at athenahealth

Our mission is to be the most trusted service for medical care givers. Our innovative cloud-based services increasingly free doctors to focus on patients. We are building a national health information backbone that will be a game changer in health care, enabling doctors to coordinate and deliver care as never before. We have an opportunity to make a profound difference—and to profit from our vision and our work—but we need lots of help to get there. We depend on smart people who like collaboration, teaching and learning. We dream big, achieve big, and then flex like mad to adjust to the changes we have made. We work at a fast pace, driven by a passion to do well only by doing good—whether we're helping our clients to fix health care, sharing knowledge with colleagues, or becoming more efficient. This work—and our progress—feels good. We're flexible, casual and fun. If it's opportunity like this you want, come join us.

More about being an athenista:

Our culture is our most valuable asset. With a year-over-year 30% growth rate and 25% internal transfer and promotion rate, we are constantly learning, adapting and innovating together. We conduct quarterly employee engagement surveys, and because we love transparency, we share the results with everyone in the company.

Our rewards intentionally support our culture.

High achievers reap the greatest rewards. Our market- and performance-driven compensation program includes annual performance bonuses and stock awards. All athenistas receive an annual appraisal, as well as an annual 360 degree review to ignite professional development.

At athenahealth we work to make sure we've got the right mix of benefits to support your whole self.

Do you think you're an athenista? Apply today.


undefinedHealth and Welfare Benefits

  • Medical Coverage: HMO, PPO and PPO High Deductible with HSA options available
  • Dental Coverage
  • Vision Coverage
  • Flexible Spending Accounts: Medical, Dependent Care, Transit and Parking
  • Employee Assistance Program
  • Voluntary Employee, Spouse and Child Life/AD&D Insurance
  • 100% Employer Paid Short-Term and Long-Term Disability
  • 401k Plan: Traditional and Roth options available with company match
  • Discounted Employee Stock Purchase Plan
  • Paid Maternity/Paternity/Adoption Leave
  • Generous Paid Time Off Policy
  • 10 Paid Company Holidays

Culture & Community

  • Voluntary Clubs including Math Club, Tennis, Ultimate Frisbee, Skiing and Softball
  • Gaming and Wii Competitions
  • Hackathons
  • Annual May Bike Challenge
  • athenaGives, employee-directed corporate donations to enrich community health
  • Service Offering Donation Opportunities
  • Trek Across Maine
  • Trivia and pub nights
  • Healthy Onsite Cafe
  • Company-wide Happy Hours
  • Bring your dog to work
  • athenaween
  • Talk Like a Pirate day
  • Pajama day
  • Free onsite chair massage
  • Free weekly yoga

Activities may vary by location.

Professional Development and Employee Recognition

  • Documented Role-Specific Competencies
  • Learning & Development opportunities include SQL, Excel, CPC, Sales, and soft skills training
  • Annual 360-degree Peer Reviews
  • Monthly Manager Trainings
  • Diversity and Inclusion Training
  • Comprehensive New Hire Orientation and 90-day pulse checks
  • athenaLEAP Leadership Training for Associates
  • Annual Review includes Business and Developmental Goals
  • 4 Annual Awards recognize teams or individuals who consistently demonstrate cultural values
  • "Extra Mile" Award, cash recognition award
  • Banner Year Award, stock recognition award

Corporate Citizenship

We enrich community health through Corporate Citizenship initiatives that connect our products, people and profits to social innovation in underserved areas. Whether providing athenaClinicals to the medical clinics of developing countries, volunteer-run clinics in Texas, or mission-driven nursing schools in New England, we dedicate a percentage of our service offering to communities in need. We also make biannual donations to charitable organizations in 100% employee-directed giving campaigns.

Additional Perks

  • Subsidized Gym Memberships
  • Back-up Child and Elder Care
  • Mortgage Discount
  • Zipcar and Rental Car Discounts
  • Referral Bonus Program

Culture at athenahealth

Our Beginnings
athenahealth didn't start as a cloud-based services provider for medical practices. We actually began as a medical practice, in 1997 as a California birthing center called Athena Women's Health and the Birthplace. Founders Jonathan Bush and Todd Park quickly recognized they were spending an enormous amount of effort just trying to get paid for their services. When they couldn't find a solution to their problem, they developed their own.

What emerged was the origin of the cloud-based services athenahealth is known for today. With our proven combination of cloud-based software, networked knowledge and back-office services, we are focused on creating a national health information backbone that helps health care work as it should.

Our Culture
After 16 years, we still have our entrepreneurial spirit, and still live by the same culture. It's a culture that's led to our recent #45 ranking on WorkplaceDynamics' list of top places to work in the United States. Not only is athenahealth a disruptive innovator in the large, established, health care IT market, but we pride ourselves on our stability, and a growth rate that's consistently been at 30% year-over-year.

Regardless of what brought each of us here, we all have a common goal: To be caregivers' most trusted services, helping them do well doing the right thing.

Our Innovative Energy
A vital part of our culture is its transparency. How many organizations do you know where every employee is officially classified as an "insider," with the ability to openly challenge their leaders? We encourage new ideas—and you can expect them to be constructively debated! Disruption is a constant that enables us to operate at a fast pace within a flat hierarchy, with meetings held behind glass walls so everyone can see the company's ongoing collaborative teamwork. At athenahealth, every "athenista" is expected to act as both teacher and learner.

We have a passion for growing and challenging our employees to become well-rounded and informed professionals. Many of our leaders have worked in multiple and varied roles throughout the organization, and we encourage that type of professional curiosity. We are an incubator of innovation, with athenistas consistently contributing to an overarching sense of community, idea exchange, and drive. We reward our people with great salaries, year-end merit bonuses, and perks as playful as free ice cream and our "athenaWeen" family Halloween event. We offer an organic, gourmet cafeteria, a casual dress code, chair massages and discounted gym memberships.

Let's face it: U.S. health care is broken, and it needs heroes. Consider being an athenista. We are saving healthcare one medical caregiver at a time and moving an industry. We need your help to do it!

Why athenahealth?
If you want to work alongside insanely smart colleagues who are curious about, and genuine in, their pursuit of improving healthcare for doctors and patients, we invite you to learn more about us. All employees are bonus-eligible and are compensated for producing results. Become amazed by your ability to learn and grow...

athenahealth Reviews

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athenahealth Chairman, President, and CEO Jonathan S. Bush
Jonathan S. Bush
408 Ratings
  • "Sales"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Neutral Outlook
    Approves of CEO

    I worked at athenahealth full-time (More than a year)


    strong culture and sales focused


    sometimes pressure to succeed can be overwhelming

See All 630 Reviews

athenahealth Photos

athenahealth photo of: 311 building
athenahealth photo of: Nook in development area
athenahealth photo of: Sales area
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athenahealth Interviews



Getting an Interview

Getting an Interview




  1. Helpful (4)  

    Software Developer Interview

    Anonymous Interview Candidate in Austin, TX
    Declined Offer
    Positive Experience
    Average Interview


    I applied through an employee referral. I interviewed at athenahealth (Austin, TX).


    Very nice process. First a brief HR screening and a phone interview with a manager. Four-round onsite interview with two coding sessions, one session with a manager and one session with a VP. Each coding session involves one problem and followups. The interviewers will give you examples on the whiteboard to make sure you understand. They will ask you to deal with some additional examples on the whiteboard first, and then do the coding on your laptop. When you are coding, the interviewers will work on their own laptops beside you, so that you don't feel uneasy and nervous with someone watching you. Try to save some time when working out the examples so that you have more time for the coding. And the most important thing is to make sure that your programs work. All the interviewers are nice and helpful, and it seems to me that they enjoy the work at Athenahealth. Overall a great experience with really helpful HR and interviewers.

    Interview Questions

    • Interesting coding problems. The interview with the manager may involve some technical questions on, for example, object oriented programming, but it's OK if you do not know something.   Answer Question
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athenahealth Awards & Accolades

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