I have been working at belairdirect full-time (More than a year)
You don't need to take your job home. People in your department are generally young/new graduates
Performance is based on how long you're on the phone, average not ready, sales volume
I applied online. The process took a week. I interviewed at belairdirect in June 2017.
Applied online and get a short 15 mins phone interview from recruitment. Phone interview was nice and easy and then got invited to a group interview base on their set day and time.
The group interview was too long in my opinion as it took over 2.5 hrs. First it was company introduction, self introduction and then 2 online simulation about insurance and angry customers. Then they ask you 2 more individual questions at the end and that's it.