Working at continued | Glassdoor

continued Overview

Houston, TX
51 to 200 employees
Company - Private
Education Training Services
Unknown / Non-Applicable
A leading provider of online continuing education, continued® seeks to provide an exceptional learning experience that enhances the lives and careers of those we serve. We offer quality, affordable continuing education resources to a broad range of licensed, certified ... Read more

Mission: Our mission is to provide an exceptional learning experience that enhances the lives and careers of those we serve.

Company Updates

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continued – Why Work With Us?

In the 1990s, our founders, Aimee and Bill LaCalle couldn’t help but notice the unprecedented pace of technological advances impacting the education field.

Aimee, a clinical audiologist, experienced firsthand how hearing healthcare professionals needed more consistent and direct access to industry training in order to provide optimal care to patients. This need inspired the creation of a new online educational model for working professionals.

Aimee and Bill’s sense of purpose and passion spurred them to challenge the constraints of the traditional educational models and in 1999, AudiologyOnline launched as the first-of-its-kind website offering online continuing education in the hearing healthcare industry.

The company grew and our reputation for delivering quality educational content quickly spread. After earning industry confidence, we leveraged our knowledge and experience to expand our online offerings into additional but distinct professions: in 2004, and in 2012, and Early Childhood Education in 2018.

Innovators in the field of e-learning, we were also pioneers in establishing a 100% virtual workplace. No bricks & mortar. No cubicles. No water cooler.   One-by-one we added team members from around the country who rose to the challenge.

Our intention? To create a unique and dynamic family of professionals who embraced innovation and pushed past limitations. The best news? We're still familial 20+ years later – even as we’ve evolved into a respected technologically-driven industry leader.

Our culture speaks to who we are as individuals and collectively as a team at continued. Our Core Values help to clearly define our culture.

These Core Values reflect “who we are” - the way of performing and interacting that has made us successful, and will continue to make us successful. They are also “what we value” - the attributes and actions we hire for, recognize and reward. They are reflected in everything we do and every interaction we have, and enable us to carry out our mission, to achieve business objectives and overall organizational success.

continued has been 100% virtual from the start and continues to thrive even as we've grown to over 90 employees across the country - something we are extremely proud of!

So what are the contributing factors that make our virtual office successful? 

A strong culture of continuity and cohesion is an on-going emphasis for us. We know that lack of cohesiveness generally leads to fragmentation among departments or feeling personally disconnected from the rest of the company. This, in turn, typically leads to poor performance.

In order to be successful working virtually we have to proactively find the ways to stay connected and remain highly collaborative. This starts with hiring the right people who will thrive in a virtual environment, who will continually make those connections even when they can't see their co-workers.

Without the right team of people, that have the dedication and passion for the work that they do, you can't succeed and grow your business in a virtual environment. Period.

As one team member said "I think the key to success for us is summed up in one of the company’s core values: Act Like an Owner. Feeling connected, whether one is working remotely or ensconced in a cubicle happens when team members internalize the company’s mission and make it their own. Owners are success minded – when you come to work with that kind of mindset, everyone wins."

We offer a comprehensive benefits package!

continued Reviews

  • Featured Review

    "Values growth and innovation"

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at continued full-time (More than a year)


    continued is a terrific company that empowers employees to constantly improve and innovate. The leadership at continued truly cares about the team members and is continually looking at new and creative ways to maintain a strong culture with an entirely remote workforce. I feel I have had good opportunities for professional growth here. Team members are kind, supportive and truly dedicated to their professions. The annual All Company meeting is a blast and gives us all an opportunity to come together to celebrate the company’s accomplishments and to deepen bonds with team members from across the nation. I feel empowered to try new approaches in my work and to constantly seek improvements in the way we work within our teams. This company has provided avenues for deep professional growth while allowing me to have a greater balance between my professional and personal life.


    I just wish we could get together more often!

See All 33 Reviews

continued Photos

continued photo of: Atlanta Company Meeting
continued photo of: Atlanta Company Meeting
continued photo of: 2017 St. Petersburg Company Meeting
continued photo of: Brewery Tour Bus
continued photo of: A night of bonding!
continued photo of: Out to Team Dinner
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continued Interviews



Getting an Interview

Getting an Interview





    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 3 weeks. I interviewed at continued in January 2020.


    The interview process was extremely thorough, timely, and well executed. Communication was prompt and informative throughout each step of the process, which involved:

    1. 30-minute initial phone interview with HR.
    2. Online critical reasoning assessment and optional questionnaire.
    3. 90-minute panel phone interview with hiring manager and member of the tech team.
    4. 24-hour code assessment.
    5. 60-minute panel phone interview with other members of the business/tech team members.
    6. Completion of Birkman Questionnaire and professional reference check.
    7. 3-hour panel in-person interview with executives (in-person via arranged flights) and potential team members (via video).
    8. Offer extended.

    Each step of the interview process revealed more detailed information on the company and the position. By the end, I had a clear understanding of continued's emphasis on culture, transparency, and excellence, as well the nuances of the goals and challenges of the role I applied for. Overall, my experience was extremely positive and the consistent organization, communication, and care I was shown helped cement my decision to accept the offer and join the team!

    Interview Questions

    • Review of my resume/background; technical questions focused on key elements of the tech stack and logic/approach/strategy; questions on previous successes and process/tech implementation; discussion of business and technical challenges and how they were overcome.   Answer Question
See All 21 Interviews

continued Awards & Accolades

  • Great Place To Work 2018, Great Place to Work Institute, 2018
  • Gold: Website Redesign, AVA Digital Awards, 2018
  • 2017 MarCom Gold Winner, MarCom Awards, 2017
  • 2014 ASHA Media Award, American Speech-Language-Hearing Association (ASHA), 2014
  • Editor-In-Chief Dr. Carolyn Smaka wins 2015 Joel Wernick Award - Academy of Doctors of Audiology, Academy of Doctors of Audiology (ADA), 2015
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Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Career Advancement Program

Helping employees "upskill" into higher-paying positions

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