cxLoyalty Overview

  • www.cxloyalty.com
  • Stamford, CT
  • 1001 to 5000 Employees
  • 1981
  • Company - Private
  • Advertising & Marketing
  • $1 to $2 billion (USD)

cxLoyalty is a leading loyalty and customer engagement solutions company servicing 70 million consumers with approximately 3000 client & marketing partner relationships and over 40 years of experience. We design, administer and fulfill loyalty and customer engagement programs ...

Company Updates

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Dec 28, 2020

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cxLoyalty has entered into an agreement to sell its Global Loyalty division to JPMorgan Chase & Co. As a result of this transaction, each of the Global Loyalty division and the Global Customer Engagement division will focus on their respective market opportunities with dedicated teams and resources, enabling new avenues for growth and success. The Global Loyalty division will retain the name cxLoyalty and operate as a business unit within JPMC. Under its new ownership, cxLoyalty will continue to strengthen and expand the value of relationships for our clients and their customers through our leading technology, rewards content in relevant categories including travel, gift cards and merchandise, and world-class personalized customer experience. The Global Customer Engagement business will accelerate its focus on driving engagement, advocacy, and growth through user and content intelligence, and platform analytics, and invest in its data intelligence growth initiatives. Learn more about this exciting news in our press release: http://bit.ly/CXLJPMC

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May 12, 2020

Our team doesn’t stop! We want to thank all our colleagues who in this delicate time continue to #telecommute from their homes to offer the best service for our clients. We are far apart but we have never been so close.

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cxLoyalty - Why Work With Us?

Our Story

We create authentic moments between our clients and their customers.

cxLoyalty is a company that designs, builds, personalizes and supports customer experiences for the world’s most successful brands. We make the complex simple and deliver meaningful results. We believe that human connections are the single most important driver of success, and that incredible customer experience is the critical driver of loyal relationships with a brand.

Our promise is to distinguish ourselves from other competitors with our approach and our unparalleled service. The volume of information in the marketing technology space can be challenging to navigate.

Be part of something important. Visit the cxLoyalty Careers Website to learn more and apply today.

cxLoyalty Reviews

3.1
47%
Recommend to a Friend
71%
Approve of CEO
Todd Siegel
Todd Siegel
33 Ratings
Dec 31, 2020
cxLoyalty icon

"Great Company!"

Current Employee - Anonymous Employee in United States
Recommends
Positive Outlook
Approves of CEO

I have been working at cxLoyalty full-time for more than 10 years

Pros

A company that cares for its employees and a really tight knit team. Great insurance and benefits.

Cons

No discounts on travel for travel agents
See All 512 Reviews

Diversity & Inclusion at cxLoyalty

3.2
(11 Reviews)

cxLoyalty Photos

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cxLoyalty Interviews

Experience
Positive50%
Negative24%
Neutral26%
Getting an Interview
Applied online45%
Recruiter15%
Staffing Agency12%
Difficulty
2.4
Average
HardAverageEasy

  1. [employerShortName] icon

    CSR-1 Interview

    Anonymous Employee in Philippines
    No Offer
    Positive Experience
    Average Interview

    Interview

    Typing test and grammer,vocabulary .first stage you answer the crammer and vocabulary them do a pronunciation test and later talk with HR who will ask other questions about your self
    Interview

    Typing test,grammer and vocabulary and pronunciation

    Answer Question

See All 82 interviews

cxLoyalty Awards & Accolades

  • Best Employers for Healthy Lifestyles (Platinum)Connecticut Business Council2019
  • Call Centre Agency of the YearAgent Achievement Awards 20192019
  • Healthy Workplace Platinum HonoreeThe Business Council of Fairfield County2018

Pledges & Certifications

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

cxLoyalty FAQ

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