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eGain Overview

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Sunnyvale, CA
501 to 1000 employees
1997
Company - Public (EGAN)
Information Technology
$50 to $100 million (USD) per year
Oracle, Kana, RightNow Technologies
This company would like those looking for eBusiness help to look to it, eGain and eGain. eGain Corporation offers contact center software that integrates online and telephone communications with other data sources. The company's software suite includes ... Read more

Mission: 1. To be the #1 provider of Customer Engagement Hub (CEH) solutions to businesses worldwide.
2. To rapidly market and develop innovative, business-ready products on our platform in collaboration with our customers and partners.
3. To foster a high performance ... Read more

eGain Reviews

3.2
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Ashutosh Roy
92 Ratings
  • Helpful (2)

    "Mixed Reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eGain full-time (More than 8 years)

    Pros

    The product suite is the best in the market.
    Analyst relations are impressive
    Some of the most dedicated and energetic people I have met work here.
    There is opportunity to move from one department to another so it would be perfect for someone just starting out to explore their options

    Cons

    There tends to be high turnover in some departments resulting in some disorganization and extra effort required to communicate

See All 169 Reviews

eGain Photos

eGain photo of: Entrance
eGain photo of: New year party 2017
eGain photo of: New year party 2017
eGain photo of: New year party 2017
eGain photo of: New year party 2017
eGain photo of: Chai break enroute to Goa
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eGain Interviews

Experience

Experience
50%
33%
16%

Getting an Interview

Getting an Interview
36%
21%
15%
10
6
4
4

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Finance Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at eGain.

    Interview

    Interview was taken by the entire Finance Department of 5. They each came in one by one with some questions they had printed out to ask. I got a call a week later saying I had landed the job

    Interview Questions

    • "Where do you see yourself in 5 years"   1 Answer
See All 51 Interviews

eGain Awards & Accolades

  • The 2017 CRM Service Awards (Contact Center Search category), CRM Magazine, 2017
  • KMWorld 100 COMPANIES That Matter in Knowledge Management, KMWorld Magazine, 2016
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