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eGain Overview

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www.egain.com
Sunnyvale, CA
501 to 1000 employees
1997
Company - Public (EGAN)
Information Technology
$50 to $100 million (USD) per year
Oracle, Kana, RightNow Technologies
This company would like those looking for eBusiness help to look to it, eGain and eGain. eGain Corporation offers contact center software that integrates online and telephone communications with other data sources. The company's software suite includes ... Read more

Mission: 1. To be the #1 provider of Customer Engagement Hub (CEH) solutions to businesses worldwide.
2. To rapidly market and develop innovative, business-ready products on our platform in collaboration with our customers and partners.
3. To foster a high performance ... Read more

eGain Reviews

3.1
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Recommend to a friend
Approve of CEO
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Ashutosh Roy
91 Ratings
  • "Good Company"

    Star Star Star Star Star
    Former Employee - Product Engineer- II in Sunnyvale, CA
    Former Employee - Product Engineer- II in Sunnyvale, CA

    Pros

    Good Company , Less Work , More oppurtunity

    Cons

    No Cons, Light Schedule. Lot to learn.

    Advice to Management

    Nothing

See All 168 Reviews

eGain Interviews

Experience

Experience
47%
34%
17%

Getting an Interview

Getting an Interview
36%
22%
15%
11
6
4
2

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Senior Project Manager Interview

    Anonymous Employee in Sunnyvale, CA
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 3 weeks. I interviewed at eGain (Sunnyvale, CA).

    Interview

    A couple of phone interview screenings. Written Q&A (I did not think this was necessary or well thought-out). Two in-person. The whole process too about three weeks and they kept in touch so that part was okay.

    Interview Questions

See All 49 Interviews

eGain Awards & Accolades

  • The 2017 CRM Service Awards (Contact Center Search category), CRM Magazine, 2017
  • KMWorld 100 COMPANIES That Matter in Knowledge Management, KMWorld Magazine, 2016
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