Working at hhgregg | Glassdoor

hhgregg Overview

www.hhgregg.com
Indianapolis, IN
5001 to 10000 employees
1955
Company - Public (HGG)
Retail
$2 to $5 billion (USD) per year
Do You:
•Want to work with an energetic team?
•Desire flexibility in your schedule?
•Want unlimited earning potential?
•Enjoy people?
•Get excited about Electronics? Appliances ... Read more

Mission: Exceeding Customer Expectations

An h.h. gregg experience should be more than just a transaction. It should be a partnership between you and your customer. Ask the right questions, and you will help your customers find the right products. Provide them with ... Read more

Company Updates

  • hhgregg Announces Thanksgiving Day Closure Retailer is giving the holiday back to its employees and shoppers http://glassdoor.com/slink.htm?key=vIoFF

    hhgregg Announces Thanksgiving Day Closure (NYSE:HGG)

    Visit hhgregg.com/black-friday, or follow hhgregg on Twitter at@hhgregg or Facebook at facebook.com/hhgregg for the latest on holiday deals. For more information visit hhgregg or find a store near you.

  • hhgregg is "On the Move" - Retailing Today article http://glassdoor.com/slink.htm?key=vIOUA

    Retailer in growth mode with new format

    Hhgregg is on the move. The appliances, electronics and furniture retailer said it intends to open 25-30 Fine Lines appliance locations over the next two years. Hhgregg currently has 14 Fine Lines stores, including three new locations, with two in Ohio and one in Indianapolis.

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hhgregg – Why Work For Us?


Do You:

  • Want to work with an energetic team?
  • Desire flexibility in your schedule?
  • Want unlimited earning potential?
  • Enjoy people?
  • Get excited about Electronics? Appliances? Furniture?
  • Take a customer service approach to everything?
  • Want to learn about the latest, innovative products?
  • Enjoy sharing your expertise?
  • Want to be a part of a company that is changing the retail landscape?

Well, luckily you've landed on the right page! Welcome to hhgregg!

hhgregg Company Purpose: To inspire and delight our customers with a truly differentiated purchase experience to help bring their homes to life.

hhgregg Brand Purpose: We believe the key to creating the home of your dreams lies in making sure it expresses the unique way you live. We exist to make absolutely sure you love what you purchase from us.


The H.H. Gregg company was founded on April 15, 1955, in Indianapolis, Indiana by Henry Harold Gregg and his wife Fansy. The business was founded on caring customer service. Shoppers enjoyed the personal service and attention to detail the store offered, and as a result, business soon prospered. Nearly 60 years later, what started as an 800 square-feet appliance showroom and office, has evolved to a multi-regional retailer with over 200 brick-and-mortar stores in 20 states. hhgregg is publicly traded on the New York Stock Exchange (NYSE: HGG) and its stores operate under the name hhgregg and Fine Lines.


Today, hhgregg is an appliance, electronics and furniture retailer that is committed to providing customers with a truly differentiated purchase experience through superior customer service, knowledgeable sales associates, and the highest quality product selections. hhgregg's product assortment includes market-leading brands in consumer electronics, home appliances and technology, along with high-quality home furnishings products. The retailer's expanded online presence, hhgregg.com, gives consumers nationwide access to global and local lifestyle and home products and has been recognized as one of Internet Retailer's Top 500 fastest growing retail e-commerce sites.

For decades, consumers have equated hhgregg’s brand with highly trained sales associates that deliver a best-in-class, consultative in-store experience. hhgregg’s shopping experience extends beyond in-store to provide exceptional before and after shopping experiences for customers. This includes everything from friction-free online product research, referrals and shopping options to “white glove” delivery, installation and service. In this way, hhgregg eliminates pain points that most often frustrate customers who buy large appliances, TVs, home theatre systems, furniture and similar items from Big Box and DIY retailers. Flawless execution and customer service before, during and after each purchase is the focus of the entire organization.

Fast Facts About hhgregg
• hhgregg (NYSE: HGG) is a leading specialty retailer of home appliances, televisions, computers, tablets, wireless devices, consumer electronics, home furniture, mattresses, fitness equipment and related services operating under the name hhgregg(TM) and Fine Lines(TM).  hhgregg operates over 200 stores in the eastern half of the US.
 
• hhgregg carries approximately 350 models of major appliances in stock (and available for fast delivery). The company also carries premium televisions (4K, Ultra HD), the latest trends in furniture, and features Tempur-pedic and Serta matresses.  











We Inspire

Put in the work, and it will pay off. You have the chance to make your own mark at hhgregg by inspiring and delighting our customers with an experience they won't get anywhere else. For those who share our drive, we offer robust training programs and an open culture to provide clear paths for advancement within the company. New opportunities arise every day for people with all levels of drive, determination and spirit. When you join the team you'll have the chance to show your strengths, find your niche and build a rewarding career.


We Inform

Technology, trends and tastes change. It's why we partner with leading global brands like Samsung, LG, whirlpool and Apple, and are always evolving and adapting.You're an important part of continuing our company's 60-year tradition of growth and stability. You thrive on change and welcome new, exciting challenges. Being a part of hhgregg means you are always on the forefront — helping redefine the customer experience through hands-on training of state-of-the-art advances, while working for a company ahead of the curve in opportunities for training and benefits. It's onward and upward, together.


We Excel

People like you make hhgregg the place to go for great products and the best service. You shape and mold those relationships. You are the face of our company. You create a lifestyle, define trends and help bring our customers' homes to life.





We Think...

Exceeding Customers Expectations is our top priority.

An hhgregg experience should be more than just a transaction. It should be a partnership between you and your customer. Ask the right questions, and you will help your customers find the right products. Provide them with better explanations, show them more patience, and give them an overall friendlier experience, and you have done your job. They could have gone anywhere, but they chose to come here. Let’s show them why they made the right decision.

You are the deliverers of innovation. The translators of technology. The ambassadors of selection. You will help someone find an electronic, appliance or furniture that won’t just go in their house but will help transform their life.

  • Our company is a family, and we’ve been taking care of our own since 1955.
  • hggregg is dedicated to working together to exceed customer expectations. We believe every customer should be given the highest quality customer service.
  • Customers don’t want another place to buy, they want another way to shop.

Our Associates:

  • are committed to being career oriented and growth-minded.
  • embody a great attitude toward customer service.
  • are the best in the business, allowing us to provide a superior shopping experience

Industry Leading Benefits

Our comprehensive benefits are part of a total compensation package that helps you today — and helps you plan actively for tomorrow.


Employee Training

Technology trends and tastes change. It’s why we partner with leading global brands like Samsung, LG, Whirlpool and Apple, and are always evolving and adapting. You’re an important part of continuing our company’s 60-year tradition of growth and stability. You thrive on change and welcome new, exciting challenges. Being a part of hhgregg means you are always on the forefront — helping redefine the customer experience through hands-on training of state-of-the-art advances, while working for a company ahead of the curve in opportunities for training and benefits. It’s onward and upward, together.


Advancement Opportunities

Put in the work, and it will pay off. You have the chance to make your own mark at hhgregg by inspiring and delighting our customers with an experience they won’t get anywhere else. For those who share our drive, we offer robust training programs and an open culture to provide clear paths for advancement within the company. New opportunities arise every day for people with all levels of drive, determination and spirit. When you join the team you’ll have the chance to show your strengths, find your niche and build a rewarding career.

There is no pillar of growth more important than getting the right people in place to execute our plan. Our people truly make the difference and help us differentiate ourselves from the competition. We have always said that the biggest factor for our growth is people, and how important it is for us to maintain our culture as we expand. It is important for you to know that we will personally invest in your success and that significant opportunity exists for a mutually beneficial relationship. The opportunities for advancement in store management, senior field management and corporate positions will give you career choices that are difficult to find in today’s competitive business environment.

We want you to be part of our success story! We have every confidence that as we invest in our associates’, they will invest in our progress, and together we will achieve our potential.



Retail

hhgregg was founded on personal and considerate customer service - characteristics that are demonstrated in every retail associate today. Customers enjoy the unique personal service and attention to detail that only hhgregg retail associates offer. Our associates are the best in the business, undergoing constant product knowledge training to ensure that questions are all answered correctly, and every customer leaves satisfied with the purchase that matches their need. hhgregg retail associates are career oriented, growth-minded, and contribute to making the workplace a fun environment to work in.


Corporate

Our corporate office is located in the great city of Indianapolis, IN. We have positions available in Marketing, Merchandising, Human Resources, IT and Finance along with a variety of other roles. Our associates are career oriented, growth-minded and are key to ensuring that the customer experience is just as positive before and after their visit as their in-store experience is.

Distribution

hhgregg is one of the nation's leading retailers of home appliances and consumer electronics, and all of our stores depend on the distribution centers to keep them stocked. It is paramount that the distribution center keeps each store equipped to match each customer up with the product they need.

Receiving, shipping, delivery and vendor returns are all handled through our distribution centers so it has to be organized to operate efficiently, and associates have to treat each product as if it was going to their home.

hhgregg Reviews

2.7
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Approve of CEO
hhgregg CEO Robert J. Riesbeck
Robert J. Riesbeck
141 Ratings
  • Featured Review

    Helpful (3)

    "HHgregg Appliance Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applliance Sales Specialist in Memphis, TN
    Current Employee - Applliance Sales Specialist in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at hhgregg (More than 3 years)

    Pros

    President Club Trip, Great Commission, Perks and benefits of being a part of the President Club, Great managers, wonderful co workers! HHgregg has been a blessing for me!!!!

    Cons

    I really have no cons other then the long hours in the retail world! HHgregg, I can only say THANKS!!!!!!!!

    Advice to Management

    IF you have a team player don't push them away because that person is not on time for work just think how many hours and lunches that person has missed in order to be President Club!!

See All 1,148 Reviews

hhgregg Interviews

Experience

Experience
57%
20%
22%

Getting an Interview

Getting an Interview
77%
11%
4%
3
2

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Warehouse Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Application

    I applied online. I interviewed at hhgregg.

    Interview

    quick and easy, easy questions, personable. Simple job with simple assignments in a simply enviroment. simple.simple. Easiest interview ever, great managers also, miss it. im just trying to get 30 words. this is dragging. all this to see a review

    Interview Questions

See All 221 Interviews

hhgregg Awards & Accolades

  • Fortune 500, Fortune, 2015
  • Home Appliance Retailer, J.D. Power and Associates, 2014

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