Working at iContact | Glassdoor

iContact Overview

Morrisville, NC
51 to 200 employees
Subsidiary or Business Segment
Computer Hardware & Software
$25 to $50 million (USD) per year
With iContact you'll be joining an award-winning and innovative Email Marketing organization.<br/><br/>We combine the enthusiastic spirit of a startup with the financial backing and business acumen of an established technology ... Read more

Mission: With iContact you'll be joining an award-winning and innovative Email Marketing organization.<br/><br/>We combine the enthusiastic spirit of a startup with the financial backing and business acumen of an established technology

Company Updates


    iContact Wins Stevie® Award in 2016 International Business Awards

    MORRISVILLE, N.C. (PRWEB) August 16, 2016 iContact was named the winner of a Bronze Stevie® Award in the Customer Service Team of the Year category in The 13th Annual International Business Awards. A record total of more than 3,800 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration.

  • iContact named to Triangle Business Journals 2016 Best Places to Work.

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iContact – Why Work With Us?


Since 2003, small and medium businesses worldwide have achieved significant results by turning to iContact’s best-in-class email marketing solutions and knowledgeable team members. Made scalable to serve the needs of high-volume senders, professional marketers, and businesses new to email, iContact’s easy-to-use technology ensures that every customer has what they need – whenever they need it – to succeed. Headquartered in Morrisville, NC, iContact is an award-winning company in the Cision family of brands.

At iContact, we're obsessed with finding top talent to join our family. Being in an industry that is both Marketing and Technology, we tend to find a lot of smart people - a lot of smart, hardworking people that are also a whole heck-uva-lotta-fun. We want people that can come in and tell us what to do - not necessarily bark orders at us - but folks that can come in, see an opportunity and drive change for the better. So if you love Technology and/or Marketing, you have a passion for success, and you want to surround yourself with extremely fun and intelligent people, iContact is a place you should check out. We want you!

undefinediContact’s mission to make email marketing simple for everyone has attracted so much talent over the years. With more than 150 team members ready to serve you, below are just a handful of the passionate employees working behind the scenes to make iContact great.


undefinedWe offer all the things people love, including:

  • Medical, dental, vision
  • FSA (health & dependent care)
  • Life & disability insurance
  • Competitive salaries
  • 401(k)
  • Flexible PTO and work arrangements
  • Casual work environment
  • Gym in the building

The best places to work are the ones that invest in you. iContact combines the enthusiastic spirit of a startup with the financial support and business acumen of an established technology company. We promote our top performers to leadership positions, because after all, it takes the best people in the industry to serve the best customers in the world. See what it’s like to work for a leading email marketing company that works hard and plays hard.

iContact Reviews

  • Helpful (1)

    "Amazing work environment"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Expert
    Current Employee - Senior Product Expert
    Positive Outlook
    Approves of CEO

    I have been working at iContact full-time (More than a year)


    Good work-life balance

    Overtime opportunities

    Excellent team and leadership

    Company outings and events

    Relaxes and friendly work environment

    Competent co-workers


    Relatively lower pay compared to other similar jobs, off-set by good benefits.

    Company has been acquired a few times throughout the years, leading to mass layoffs, though I have not been affected personally by these.

    Advice to Management

    Keep up the excellent work!

See All 60 Reviews

iContact Photos

iContact photo of: 2121 RDU Center Drive, Suite 400, Morrisville, NC 27560
iContact photo of: Entrance
iContact photo of: Cafe Area
iContact photo of: Lobby
iContact photo of: Reception
iContact photo of: Reception
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iContact Interviews



Getting an Interview

Getting an Interview




  1. Helpful (2)  

    Marketing Specialist Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview


    I applied online. I interviewed at iContact.


    I applied online and was contacted by HR a few days later. We had a short phone conversation, and then she scheduled a phone call with the hiring manager. The hiring manager missed the initial appointment, and it was rescheduled. He missed the second appointment as well. We finally connected after the 3rd scheduled call.

    A few days later, I was invited to come to office for an in-person interview. No one seemed prepared for my visit, and there was a lot of confusion as to who I would be talking to. Regardless, I enjoyed meeting everyone, the job seemed like it would be a fit, and I hoped to move forward.

    Unfortunately, it didn't work out, but a few weeks later, hope was renewed when I was contacted by the hiring manager via LinkedIn. They had another position open up and wanted to interview me again. I eagerly send my availability and waited....and waited...and waited. A few days later, I followed up, to see if they were still interested in chatting with me. The hiring manager replied right away and said that HR would be in touch shortly.

    I never heard from them.

    Interview Questions

    • Share some ideas on how you would market our services to restaurant industry.   Answer Question
See All 14 Interviews

iContact Awards & Accolades

  • Global Call Center of the Year, ICMI, 2011
  • Best Places To Work in the Triangle, Triangle Business Journal, 2016
  • Bronze Stevie Award, The Stevie International Business Awards, 2016
  • Top Email Marketing Tools, G2 Crowd, 2015
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Work at iContact? Share Your Experiences

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