Working at iQor | Glassdoor

iQor Overview

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Saint Petersburg, FL
10000+ employees
1957
Company - Private
Staffing & Outsourcing
$1 to $2 billion (USD) per year
GENCO Distribution System, Flextronics, Convergys
iQor is a global provider of business process outsourcing and product support services with 40,000 employees in 18 countries. We partner with many of the world’s best-known brands to deliver aftermarket product and customer support solutions that span the consumer ... Read more

Mission: To partner with forward-thinking companies to build a new Customer Experience model that unlocks greater value for our clients and their customers. We help companies rethink the goals of the customer experience, redefine success, and re-engineer their processes to achieve it.

iQor Reviews

2.7
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iQor President and CEO Hartmut Liebel
Hartmut Liebel
326 Ratings
  • "Customer service rep"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at iQor full-time

    Pros

    Its a good job to start of in the customer service industry..you also get raises every month and after a certain cap its ever 3 months.

    Cons

    Short lunch and schedule change every 3 months

See All 940 Reviews

iQor Photos

iQor photo of: School Supply Donations
iQor photo of: School Supply Donations
iQor photo of: School Supply Donations
iQor photo of: Superstar Technical Support Professionals
iQor photo of: School Supply Donations
iQor photo of: Blood Drive
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iQor Interviews

Experience

Experience
60%
21%
19%

Getting an Interview

Getting an Interview
57%
16%
12%
7
5
2
1

Difficulty

1.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Agent Interview

    Anonymous Employee in Charleston, SC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at iQor (Charleston, SC).

    Interview

    Interview was a breeze. They don't make you feel uncomfortable. They also accommodated my start date. You can't miss a day in training so let them know about plans and appointments.

    Interview Questions

    • Am I flexible as far as scheduling.   1 Answer
See All 183 Interviews

iQor Awards & Accolades

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