Working at iiNet | Glassdoor

iiNet Overview

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Subiaco (Australia)
1001 to 5000 employees
Unknown
Company - Public
Telecommunications
$1 to $2 billion (USD) per year
Unknown

iiNet Reviews

2.8
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iiNet CEO Michael Malone
Michael Malone
22 Ratings
  • "Life as a Customer Service Representative @ iiNET"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Asheville, NC
    Former Employee - Customer Service Representative in Asheville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at iiNet full-time (Less than a year)

    Pros

    iiNET is a great place to work in terms of the work environment. The people there are very supportive, and it is okay to make mistakes. You are put into teams who work very close with each other, and the work is also very autonomous. It is easy to pick up if you are good at talking to people.

    Cons

    Compensation was a bit low for my situation at the time, and some aspects of the call allocating system should be reviewed. Had very specific sales and customer service targets that were to be met if you wanted your monthly bonus.

    Advice to Management

    Nothing comes to mind. I had a great manager who supported me along each step of the way when I first started working there. She pointed out what I was doing wrong, and also what I was doing right.

See All 89 Reviews

iiNet Photos

iiNet photo of: Lunch at iiNet
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iiNet Interviews

Experience

Experience
77%
0%
22%

Getting an Interview

Getting an Interview
83%
11%
5%

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Payroll Administrator Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at iiNet.

    Interview

    Was very laid back, informal and friendly. They made me feel comfortable and at ease during the process. Two rounds of interviews and mostly behavioural questions. I got a quick tour around the office and introduced to other staff.

    Interview Questions

See All 18 Interviews

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