Working at iiNet | Glassdoor

iiNet Overview

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Subiaco (Australia)
1001 to 5000 employees
Company - Public
$1 to $2 billion (USD) per year

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iiNet CEO Michael Malone
Michael Malone
19 Ratings
  • "Life as a Customer Service Representative @ iiNET"

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    Former Employee - Customer Service Representative in Asheville, NC
    Former Employee - Customer Service Representative in Asheville, NC
    Positive Outlook
    Approves of CEO

    I worked at iiNet full-time (Less than a year)


    iiNET is a great place to work in terms of the work environment. The people there are very supportive, and it is okay to make mistakes. You are put into teams who work very close with each other, and the work is also very autonomous. It is easy to pick up if you are good at talking to people.


    Compensation was a bit low for my situation at the time, and some aspects of the call allocating system should be reviewed. Had very specific sales and customer service targets that were to be met if you wanted your monthly bonus.

    Advice to Management

    Nothing comes to mind. I had a great manager who supported me along each step of the way when I first started working there. She pointed out what I was doing wrong, and also what I was doing right.

See All 81 Reviews

iiNet Interviews

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  1. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Perth, Western Australia (Australia)
    No Offer
    Positive Experience
    Difficult Interview


    I applied through a staffing agency. The process took a week. I interviewed at iiNet (Perth, Western Australia (Australia)) in March 2016.


    Good but i have to go again on Wednesday to face with face hope I can make This is my chance to get a job after reaching the age of 50 some company reluctant to accept people older because they think have to pay more. I want to make new friends and also pick up the latest information about the technology and keep abrieve with the current affairs, I am no rush to go home because i have no ambitions. All i want is to settle my bills when a get a job. Pliease God help me.

    Interview Questions

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