I worked at iiNet full-time (Less than a year)
iiNET is a great place to work in terms of the work environment. The people there are very supportive, and it is okay to make mistakes. You are put into teams who work very close with each other, and the work is also very autonomous. It is easy to pick up if you are good at talking to people.
Compensation was a bit low for my situation at the time, and some aspects of the call allocating system should be reviewed. Had very specific sales and customer service targets that were to be met if you wanted your monthly bonus.
Advice to Management
Nothing comes to mind. I had a great manager who supported me along each step of the way when I first started working there. She pointed out what I was doing wrong, and also what I was doing right.
I applied online. I interviewed at iiNet.
Was very laid back, informal and friendly. They made me feel comfortable and at ease during the process. Two rounds of interviews and mostly behavioural questions. I got a quick tour around the office and introduced to other staff.
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