Working at | Glassdoor Overview

Cincinnati, OH
10000+ employees
Subsidiary or Business Segment
Information Technology
$10+ billion (USD) per year
Headquartered in San Francisco, teams are responsible for the strategy, execution and analytics of marketing campaigns and promotions. They drive engagement with Macy’s customers across multiple channels, making sure our customers enjoy a ... Read more

Company Updates

  • Congratulations to our #Macys #SanFrancisco team for another successful #BlackHistoryMonth Celebration, featuring #JayEllis and #BJtheChicagoKid!!! #LifeAtMacys—20 hours ago Macy's San Francisco Black History

    Macy's San Francisco Black History Month Celebration

    On February 22, 2017, Macy's San Francisco celebrated Black History Month with a phenomenal line-up of speakers and a rock star performance by Oakland native Ryan Nicole Austin. For the several years Renel Brooks Moon, the first female announcer for the San Francisco Giants baseball team, has MC'd the annual Macy's SF BHM Celebration and again she did not disappoint.

See All See All – Why Work For Us?

Picture yourself in a workplace that combines the exciting feel of a dot-com start-up with the heritage of a true retail icon. A place that embraces an entrepreneurial spirit, backed by the stability of a major corporation. A fast-paced, agile, creative and highly collaborative corner of the world with a melting pot of talented engineers, developers and market analysts. 

Located in San Francisco, embraces innovation that engages customers and makes their shopping experience more convenient and personalized, whether in store or on PC, tablet or smart phone. We are an easy walk from BART and MUNI, near multiple parking lots and a few blocks from the freeway. 

We continue to grow our reputation as a leader in retail and ecommerce. L2, a think tank for digital innovation, named Macy’s and Bloomingdale’s among its Top 10 retailers in Digital IQ, based on digital competency and mastery of mobile and social platforms - recognition that supports our belief that we have the best people in retail, including e-commerce and m-commerce.

If you’re constantly looking to learn and expand your horizons, you’ll love working here. Roles are ever-evolving and a particular job today will be different six months from now.

Our employees often shadow their colleagues in other departments, gaining exposure to different skills. Each employee is listened to and respected – and encouraged to grow. What’s more, our Learning and Development team is dedicated to supporting your advancement, both personally and professionally. Whenever possible, we prefer to promote from within. We believe great leadership sets us apart, and we have a robust course list to support you as a leader of others or as an individual contributor. Our Leadership curriculum is designed to help you achieve your goals.

You can continually learn to enhance your leadership effectiveness, sharpen your collaboration and communication skills, improve your coaching skills, help others develop in their careers and more. Our annual Leadership Performance Review process provides a forum to talk about your career aspirations and develop a plan to get you there. We also encourage participation in various industry conferences to keep you (and us) on the bleeding edge of new technology.

What’s more, our Learning and Development program offers specifics in technology career pathing, technology-focused onboarding, and Subject Matter Expert training.

Our Executive Development Program is a great place to start your career in technology, customer experience, interactive marketing and marketing systems and analytics. This year-long rotational program integrates technical training, experiential learning and on the job training to prepare you for success.


We work hard but believe we’ve had great success because we also have fun together. From summer picnics in Golden Gate Park to our annual holiday celebration, we celebrate our successes outside of the office with teambuilding events during the year.  The culture of San Francisco is as interesting and fun as our people. Our You Count Committee (YCC) works year round to create an inclusive and dynamic work environment.

Our Make Magic recognition programs allow employees to recognize their peers throughout the year. We provide each person with a portal page where they can send thank you/congratulations notes, tell a story to recognize others or acknowledge a milestone. We also have annual, quarterly and “on the spot” recognitions.

One of our most popular initiatives is It’s Your Time Summer Hours program that allows employees to leave as early as 1 p.m. on Fridays during the summer season. It begins the Friday before Memorial Day and continues through the Friday before Labor Day.

Our Partners in Time volunteer program has been recognized nationally, receiving the Points of Light/Hands On Network “Award for Excellence in Workplace Volunteerism.” This is a grass roots program that allows employees to decide where to apply their time and energy in giving back to the community.

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Terry Lundgren
26 Ratings
  • "QA Manager"

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    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Approves of CEO

    I worked at full-time


    Macys has good working environment


    Its not high tech company.

    Advice to Management

    There was really no need to throw experienced QE managers, they could have been converted easily for other roles.

See All 223 Reviews Interviews

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    Development Manager Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview


    I applied online. I interviewed at


    Phone and In-person. In-person interview lasts for 3-4 hours and you get to meet technical, product and executive managers. Overall it will be interesting experience. Some coding is expected for managers as well

    Interview Questions

    • Sequence of steps to retrieve response from a server. be very detailed   Answer Question
See All 31 Interviews Awards & Accolades

  • Mobile Retailer of the Year, Mobile Commerce Daily, 2014
  • 10 Most Innovative Companies in Retail, Fast Company, 2014
  • Genius Marketers, Facebook IQ index, 2012
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