Working at naviHealth | Glassdoor

naviHealth Overview

Brentwood, TN
1001 to 5000 employees
Company - Public
Health Care Services & Hospitals
Unknown / Non-Applicable
Who We Are

naviHealth is a trusted partner for healthcare organizations navigating the shift from volume to value. Since its inception in 2012, naviHealth uniquely combines post-acute care management expertise, clinical services and advanced proprietary ... Read more

Mission: Our Vision
To be the world's leading care transitions company.

Our Mission
To work with extraordinarily talented people who are committed to making a positive and powerful impact on society by transforming health care.

Company Updates


    NaviHealth to hire up to 500 after Cardinal Health sells stake - Nashville Business Journal

    NaviHealth CEO Clay Richards has a simple explanation for why 55 percent of the company was sold to a private-equity firm last month - it's time to grow. Richards said Brentwood-based NaviHealth expects to enter 20 new markets over the next 12 months and add 400 to 500 employees over the next 18 months.

  • BPCI Advanced aims to support healthcare providers who invest in practice innovation and care redesign to better coordinate care, improve quality of care, and reduce expenditures. As a BPCI Convener Participant with deep expertise and experience around care redesign and quality measures, naviHealth can guide you through the next steps of participating in BPCI Advanced. As one of the largest conveners in BPCI, naviHealth’s high-tech, high-touch approach and unrivaled experience can make all the difference.

    Value-Based Care Solutions: Bundled Payments - naviHealth

    BPCI has provided a significant opportunity for health systems to generate revenue by improving post-acute outcomes and reducing costs. Partnering with a convener can make all the difference. Not only will a convener provide the capabilities and expertise needed to manage the program, but conveners can also share risk and partner with health systems to drive success.

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naviHealth – Why Work For Us?

"naviHealth has a mission and a passion to change Health Care. I believe we will achieve that, because of the 1500 colleagues that get up every day to do just that." -Clay Richards, CEO

naviHealth Day of Giving Program
Caring about each other and giving back to our communities is key to living out our values here at naviHealth. Our colleagues are genuinely committed to making a difference and we are proud to foster that commitment through our Day of Giving program.
Each year colleagues are given eight (8) hours of PTO to give back to a charity of your choice through hands on volunteer experience.

It’s time for you to join a team that is unified by a pioneering spirit aimed at advancing the entire continuum of care. At naviHealth, we put patients at the forefront of everything we do. Not only to inform, but to advocate and empower. We Guide the Way to optimize each patient's path to drive better quality outcomes. Connecting them with the right care, in the right setting, for the right amount of time.

naviHealth Reviews

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naviHealth Chief Executive Officer Clay Richards
Clay Richards
72 Ratings
  • Featured Review

    Helpful (3)

    "Growing Company With Many Opportunities"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Positive Outlook
    Approves of CEO

    I have been working at naviHealth full-time (More than a year)


    naviHealth is rapidly growing because there is a need and want for the services the company provides. Just recently the company and renovated the 2nd floor and now the office occupies 3 full floors which has allowed people to be less cramped. Work from home policy is great and from what I have seen most people respect this policy. Since we have offices in Boston and Nashville travel may sometimes occur which is nice to get out of the office. For me work like balance is respected and very little do I find myself pressured to work over the weekend. The company believes in doing good outside of the office and allow employees to take up to 8 hours each year to volunteer at non-profits across Nashville. The benefits are amazing ranging from PTO to Maternity to health insurance.


    With the growth of the company the HR team was a hot mess and not following up correctly or at all with quality candidates. A new director has been hired for that team so hopefully we should see some improvement.

    Advice to Management

    Continue to invest in your employees and take time to listen to what drives them.

See All 109 Reviews

naviHealth Photos

naviHealth photo of: New Hire Orientation
naviHealth photo of: Team Outing
naviHealth photo of: Dana Farber Breakfast
naviHealth photo of: Team Outing
naviHealth photo of: Day of Giving
naviHealth photo of: Day of Giving
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naviHealth Interviews



Getting an Interview

Getting an Interview




  1. Helpful (6)  

    Patient Care Coordinator Interview

    Anonymous Interview Candidate in Jacksonville, FL
    Declined Offer
    Neutral Experience
    Average Interview


    I applied online. I interviewed at naviHealth (Jacksonville, FL).


    Short 30 min two sessions, two women interviewing one at a time, no representative from medical discipline I represented. The interviews were short and did not fully leave enough time as the
    Purpose was to interview a large group based on speech and interaction during the interview process.

    Interview Questions

    • Why should we hire you?   1 Answer
    • What would you do if you see someone who is using a call button?   1 Answer
    • She strongly stated NO, Wrong answer.....   1 Answer
See All 31 Interviews

naviHealth Awards & Accolades

  • Becker's Hospital Review 150 great places to work in healthcare, Top Work Places, 2018
  • NCQA Certification in Utilization Managerment, National Committee for Quality Assurance (NCQA), 2016
  • Top Workplaces, The Tennessean, 2017
  • naviHealth | 150 Top Places to Work in Healthcare 2017, Becker's Hospital Reviews, 2017
  • Nashville Largest Health Care IT Company, Nashville Business Journal, 2019
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