Mission: Save lives by eliminating medical errors.
pMD has been named to the Inc. 5000 list of fastest growing private companies for a remarkable 8th consecutive year! http://glassdoor.com/slink.htm?key=vM4fo
This morning we officially announced the completion of our second consecutive SOC 2 and HIPAA security audits! http://glassdoor.com/slink.htm?key=vMeIX
pMD develops intuitive, elegant mobile software that improves patient care and makes doctors happy. Our mobile software eliminates tedious manual processes so doctors can spend more time on the health care issues that matter most.
pMD's mobile charge capture and care coordination services increase doctors' efficiency by allowing them to quickly capture their billing charges, access information in real-time, and communicate securely. With pMD, doctors spend more time being doctors, and less time acting like accountants with expensive medical degrees.
At pMD, you’ll wear many hats, have a lot of responsibility, and be part of a fun, smart, and creative team. We are bootstrapped and profitable, have extremely happy customers, and make up a team of people as talented and passionate as you are.
You can grow as quickly as you want to – our startup environment means nothing is holding you back from doing your best work. You’ll be able to see the impact of your work immediately and you’ll hear from our clients how your efforts have improved their lives. We love what we do and care about doing good in the world. We strive to work like a beautifully engineered German car: fast, efficient, and fun.
We:
pMD is not only a company but a tight-knit family. We are a group of collaborators and team players in a very supportive environment. We surround ourselves with smart, determined and resilient individuals who work hard and deservedly play hard. pMD’ers are passionate about making a real difference and strive to exceed every expectation. Our team members believe in themselves and are confident in their abilities but are also able to turn a critical eye on themselves and grow from their own insights. pMD discovers people’s super powers and aligns them to be able to use them for good. When combined, these powers can accomplish incredible things. I have been working at pMD full-time (More than 10 years)
Pros
pMD has the best people I've ever worked with. Across the board, in every department, this is an incredible team of passionate, smart, driven yet fun-loving people who are united in a common mission to eliminate medical errors.
The collaborative spirit is so strong at pMD - I love to see folks from every part of the company working closely together to solve problems for our customers. We have cross-disciplinary customer teams that accelerate career growth by giving everyone involved hands-on, rubber-meets-the-road experience implementing pMD with great mentorship.
I also really appreciate how my department (Engineering) stands behind the quality of the product. Now more than ever, we're directly involved in patient care with our telehealth and chat software, and I see the engineers at pMD really stepping up to that responsibility by focusing on the customer experience making sure the product is bug-free and easy to use.
I appreciate pMD's many, many great benefits. I've particularly enjoyed the coworking space benefit as a remote employee. Being able to leave my work-from-home setup a few days a week and work in a beautiful space with great community has been a game changer for my quality of life, my focus at work, and my work-life balance.
pMD has also had my back in some really radical ways over the years. For example, at one point the "life" side of the equation became really heavy for me and I needed some time away. pMD was incredibly supportive and my teammates stepped up in order to make it possible for me to take a 6 week sabbatical. They really had my back, and I was able to return re-energized and with a clear mind. I've seen pMD meet each employee where they are and do whatever it can to help them have a great life as well as a great career.
Finally, with COVID-19 has come a lot of changes and challenges. We switched overnight from a 60% in-office workforce to a 100% WFH workforce. Our telehealth product exploded with demand literally overnight. It was so amazing to see the team rally and support each other as we struggled initially to maintain our bar of unparalleled service to all of our customers, prospects, and the patients using pMD. It blew my mind how quickly the team was able to rise to this unprecedented challenge and rally around our values. In the end, we received quite a few "love letters" from customers about how the pMD team helped them through this overnight transition to telehealth. I love that we were there for each other, and as a result, we were able to be there for our customers.
Cons
It's honestly pretty hard for me to think of any cons about pMD, since I've been really happy here for an extremely long time.
Over the years, I have seen folks struggle who were not passionate about serving the customer (physicians and patients). I think that intense customer focus is what ties us all together, so without that it can be hard to navigate a long career at pMD.
Advice to Management
Let's keep doing the hard stuff and celebrating our team's victories. I have a feeling that great success is ahead if we do!
Application
I applied online. The process took 4+ weeks. I interviewed at pMD (San Francisco, CA) in May 2020.
Interview
The interview process was very long, however, it's a testament to show that pMD is focused on bringing on team members who are passionate about what they do and are seeking to grow their careers within the company. I worked directly with pMD's recruiter throughout my interview process and her attention to detail was incredible. She worked to ensure the process went smoothly, that all of my questions were answered and that I was set up for success throughout each interview.
I had three rounds of interviews before proceeding to the fourth and final interview. I was able to chat through the role with the recruiter, speak to someone from the AE team about the role, then interviewed with the director of sales before the final panel interview. To my understanding, pMD would typically fly the candidate out to the San Fransisco office for the final interview, but because of COVID-19, the final interview was hosted via zoom. That being said, I felt as if pMD truly put in a ton of effort to make me feel comfortable - they even sent some breakfast treats the morning of! During the final interview I had the opportunity to meet more individuals from the pMD team, learn about their roles within the company and their experiences since coming on board. Next up was a panel interview with the recruiter, a senior AE and the director of sales. While it was a super long and challenging process, everyone from the team was beyond friendly and answered each question I brought to the table.
Interview Questions
Tech Hiring Commitment
Helping to train, hire and promote more technology workers
Career Advancement Program
Helping employees "upskill" into higher-paying positions
Pledge to Thrive
Taking steps to prioritize employee well-being
Pay Equality Pledge
Committed to paying equitably for equal work & experience
First Job Programs
Maintain entry-level hiring and career development programs to give people career starts
