Working at rue21 | Glassdoor

rue21 Overview

Warrendale, PA
10000+ employees
1976
Company - Private
Retail
$1 to $2 billion (USD) per year
Unknown

Working at rue21

rue21 is a fast-growing specialty apparel retailer selling the latest fashions to guys and girls who want to look and feel "21".

Headquartered just north of Pittsburgh, Pennsylvania, rue21 operates over 1,100 stores ... Read more

rue21 Reviews

2.8
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Keith McDonough
75 Ratings
  • Helpful (2)

    "Sales Associate to Assistant Manager perspective. (5years)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Council Bluffs, IA
    Former Employee - Assistant Manager in Council Bluffs, IA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at rue21 part-time (More than 5 years)

    Pros

    I've had a great experience with rue21 overall. Selling fragrance wasn't too hard for me. Great customers in my area (not saying there weren't bad ones) and Associate Appreciation days were great! Management wise, you always stayed busy.

    Cons

    Low pay. District managers don't show appreciation for management like they should. They will talk like what they are paying and doing is great and "above standard" but IT'S NOT. Not meeting a fragrance goal is the end of the world to them, and they will belittle you on conference calls. TASKING TASKING TASKING. This company will make you fold an item for a table item from shipment (too much for what a table can even hold), make you hang it the next day because of new direction, THEN turn around and make you fold it over again the next occurring day. Tedious stuff rather than focusing on CUSTOMERS.

    Advice to Management

    TREAT EMPLOYEES WITH RESPECT. As an employee working both sides of the spectrum, I treated my associates with more respect than I did other managers. I would help clean the store, fold, go backs, etc. because I knew how hard it was to be told to do a task that would take about an hour total, and receive NO HELP. Also, don't be stingy with fragrance sales, If they are trying, that is all that matters. And as far as tasks, I would honestly save day tasks to be done after hours. It's too much to have to get a fitting room, do a visual, do a table change, and help check out customers.

See All 1,025 Reviews

rue21 Photos

rue21 photo of: Front of the store
rue21 photo of: Front of Store
rue21 photo of: What it looks like now!
rue21 photo of: rue21 before remodel
rue21 photo of: normal runbacks for a week day
rue21 photo of: Daily
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rue21 Interviews

Experience

Experience
64%
22%
13%

Getting an Interview

Getting an Interview
44%
38%
7%
5
2
0

Difficulty

2.0
Average

Difficulty

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Average
Easy
  1.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at rue21.

    Interview

    I walked in got her name started talking to the manager we then went out and sat and some chairs she asked me some generic questions and that was about it.

    Interview Questions

    • Why do you want to work for us?   1 Answer
See All 258 Interviews

rue21 Awards & Accolades

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