Working at | Glassdoor Overview
Boston, MA
201 to 500 employees
Subsidiary or Business Segment
$5 to $10 million (USD) per year
Gap, Amazon, DSW
Formerly, is a leading online destination for top styles from the best brands, at great prices. Offering more than a million products from over 800 brands, is the one-stop shop for the latest in footwear, clothing, and accessories. Whether ... Read more

Mission: We empower every shoe-shopper with the selection and tools to find the perfect match and buy with confidence. Guaranteed. Reviews

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Mike Sorabella
11 Ratings
  • "Good company!"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Entry-Level Employee in Boston, MA
    Current Employee - Entry-Level Employee in Boston, MA
    Positive Outlook
    Approves of CEO

    I have been working at full-time (More than a year)


    ShoeBuy offers a pretty laid-back and relaxed atmosphere for the most part. Most people that work here are really friendly, and hours & days off are flexible. Executives are approachable and friendly. Working in e-commerce is exciting and a great start for younger people who are just looking for experience before moving on to other opportunities. Lots of different areas of business here such as technology, marketing, creative, merchandising, site ops, UX, SEO and more. If you are interested, you can be exposed to those sides of business here at ShoeBuy, which can be a great resume builder.


    Pay definitely should be higher. Seems like a lot of important people take on work that isn't necessarily theirs, and should probably be more rewarded for that. Need more effort and drive to rank closer to competitors, such as Zappos, Nordstrom, DSW.. promotional content strategy, etc..

    Advice to Management

    Definitely a lack of communication between upper management, and lower management at times. I could see ShoeBuy being more successful if various teams were more interactive and collaborative with projects and innovative teamwork. Managers should put more effort into collaboration across all sides of business.

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Getting an Interview

Getting an Interview





    Customer Service Representative Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Negative Experience
    Easy Interview


    I applied online. The process took a week. I interviewed at (Boston, MA) in July 2016.


    Very quick and painless. I interviewed with one of the managers and got offered the position the next day. I felt comfortable during the interview and the questions were straight forward and easy to answer.

    Interview Questions

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Company Updates

  • ShoeBuy is honored to have been a part of the Two Ten Foundation's event in support of the Boston Children's Trust earlier this month.

    Kids' Shoes Deliver Powerful Message

    Two Ten Foundation kicks off its annual Footwear Cares event by bringing attention to child abuse and neglect in Massachusetts. Annie Loynd | April 7, 2017 The 355 pairs of kids' shoes displayed on the steps of the Massachusetts State House in Boston this week said it all.

  • ShoeBuy is very excited to have been featured in the February issue of Footwear Plus! Check out page 16 for the story on ShoeBuy's acquisition by Jet!

    February 2017

    Footwear Plus Magazine is the leading B-2-B fashion publication of the footwear industry

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