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Sales Associate Resume Example

Anyone who’s ever worked in retail knows it’s not an easy job. As a sales associate, you sell products—whether clothing, equipment, or anything in between—to customers, working with them to help them find exactly what they want, and addressing their concerns when they don’t. Now, here’s how to translate your experience on an interview-winning resume.

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Sarah Caldwell

555-555-5555 | | Bedford, VA 11225


Experienced sales associate with a history of exceeding sales goals. Reliable and motivated, with great communication skills and the ability to work independently or as part of a team.


Jackson Clothing OutletBedford, VA

April 2015 - Present

Sales Associate

  • Address customer needs both proactively and reactively while maintaining a constant presence on the sales floor
  • Remain in contact with customers to ensure they can find what they need as well as help them with future purchases to increase sales and ensure a positive customer experience
  • Recognized for signing up over 100 customers for the store’s email newsletter in the month

New Look BeautyGeneva, MD

June 2012 - April 2015

Sales Associate

  • Identified customers’ needs and recommended appropriate products
  • Encouraged 42% of customers to purchase additional products; this increased sales and also helped ensure customer retention

Janine's ClosetTremont, VA

August 2010 - May 2012

Junior Sales Associate

  • Prepared for sales and promotions by ensuring signs and necessary inventory were placed on sales floor in appropriate locations
  • Received employee of the month award three times


Charles Davis High SchoolTwinsburg, VA

June 2010

High School Diploma


  • Motivated seller
  • Product knowledge
  • Up selling
  • Multi-tasking
  • Customer service oriented

See Professional Sales Associate Resume Examples

Use numbers.

When deciding which metrics to include, it’s important to think about the key performance indicators, or KPIs, for your role. For example, salespeople are often assessed on how much revenue they drive, how many new clients they bring in, how many of their customers renew, etc. So be sure to include these specific metrics on your resume.

Communication is key.

Communication consistently ranks among the most important skills for a candidate to have—and that’s especially true for a sales associate whose job it is to communicate with customers. Edit your resume for grammar and spelling, but also for clarity. Rewrite long sentences to be shorter, then read your resume out loud to make sure all of your thoughts make sense. Prove your communication skills by being brief and to-the-point—yet warm—whenever you interact with the hiring manager.

Maintain a positive attitude.

Employers want sales associates who stay cheerful and positive—even in the face of difficult customers. While it’s easier to display a positive attitude in an interview than on a resume, you can still show your cheerful nature on your resume by framing your on-the-job challenges in a positive way. Using verbs like “overcame,” “surmounted,” “succeeded” and “won” can contribute to a positive impression.

Top Action Verbs for Sales Associate

Advised, exceeded, collaborated, identified, solved, earned, bolstered, generated, produced, grew, organized, outperformed

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