Électricité de France Reviews | Glassdoor

Électricité de France Reviews

Updated February 16, 2017
361 reviews

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361 Employee Reviews

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Pros
  • Great work life balance and support from management (in 30 reviews)

  • s bonne ambiance de travail avec des missions int (in 42 reviews)

Cons
  • Isolement geographique du lieu de travail (in 13 reviews)

  • Manque de prise en compte des d (in 12 reviews)

More Pros and Cons

  1. "EDF"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Nice discounts and the staff are really friendly

    Cons

    Managers are not welcoming or easy to speak to


  2. "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in London, England (UK)
    Current Employee - Business Analyst in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Électricité de France full-time (More than a year)

    Pros

    Steep learning curve, many opportunities around the company, different departments to rotate to. Excellent for finding an area that interest you.

    Cons

    starting salary for graduate is pretty low.

    Advice to Management

    pay rise in line with industry average and competitors


  3. "My 13th Year"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Worker in Sunderland, North East England, England (UK)
    Current Employee - Customer Service Worker in Sunderland, North East England, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Électricité de France full-time (More than 10 years)

    Pros

    I work in a friendly environment, with a company that looks after your health and well being.

    Cons

    Some calls we get can be challenging but over all people are good human beings and with compassion and knowledge they soon come around.

    Advice to Management

    Be a little kinder to us who work on the phones, we understand the company needs to make a profit however we are much more than a number on a board or what our stats might be, we are people who sometimes in adverse circumstances make this company's clock tick, and would like to be appreciated.


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  5. "A great business which is increasingly customer focused and looks after its staff well"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in London, England (UK)
    Former Employee - Senior Manager in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Électricité de France full-time (More than 5 years)

    Pros

    - really interesting and varied work
    - at the cutting edge of customer contract innovation
    - surprisingly good at listening to and understanding its customers
    - strong company values - they walk the talk on sustainability, recycling and safety
    - mostly well paid work with a consistent performance related bonus available if work up to scratch
    - some very smart people work there you can learn from

    Cons

    - good at listening to customers but legacy systems mean we couldn't respond as fast as we would like (although these are being updated/consolidated)
    - very fine margins in residential and business retail electricity so huge focus on risk management which is sensible but a bit stifling

    Advice to Management

    - do fewer things better


  6. "Relaxed and give time"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    relaxed, but it really depends on the team

    Cons

    lack of dynamism, some teams understaffed


  7. Helpful (1)

    "A great work culture nurturing internal opportunity with rewards to match!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Services Manager in Sunderland, North East England, England (UK)
    Current Employee - Customer Services Manager in Sunderland, North East England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Électricité de France full-time (More than 8 years)

    Pros

    A solid salary package with up to 28 days holiday per year, great pension benefits and company contributions to private health insurance for all levels of the corporation. Speaking from experience, there are great opportunities to progress internally if you have what it takes and can perform. There is a great culture and acceptance that every decision we make may not be the correct one but everything is done with the right intention in mind and there is a genuine customer focus. A great place to work.

    Cons

    Unfortunately, not all staff are committed to their role and there is definitely room for improvement in attitude of some individuals which the company actively works to change and improve. Very little else, I think all large companies can suffer with limited communication at times on certain topics and perhaps more direct comms from your managers would be better placed.

    Advice to Management

    Keep doing what you do, respect people for their contributions because the job is not easy on a skills and mental level. Reward and recognition are a great tool but these don't have to be fiscal, get managers involved in day to day activities and competitions within teams and areas to build engagement with quality programmes and wider targets. Keep staff in training and commit to continuous improvement. Simply put, take short term pain for long term gain, not just for customer benefit but for profit margins also and everybody wins.


  8. Helpful (1)

    "Highly recommended place to have a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainee Operations Engineer in Lancaster, England (UK)
    Current Employee - Trainee Operations Engineer in Lancaster, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Électricité de France full-time (More than a year)

    Pros

    Good quality of pension scheme. Big emphasis on experiencing different parts of the business and developing broadly in your career. There are no apparent glass ceilings for any employees. The company and trade unions have a good working relationship which benefits employees.

    Cons

    The nature of work is very bureaucratic partly due to legislation.


  9. "Good place to work"

    Star Star Star Star Star
    Current Employee - Secretary in Paris (France)
    Current Employee - Secretary in Paris (France)
    Recommends
    Positive Outlook

    I have been working at Électricité de France full-time

    Pros

    The company offers good career opportunities, I am very glad to work for this group and hope to continue for several years.

    Cons

    Since the group has such a large structure, decisions can be long to take and actions can take time to be implemented.

    Advice to Management

    Open relationship with employees


  10. "Very good private-work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Worldwide group with a lot of job opportunities

    Cons

    Large company, decisions quite hierarchical


  11. "Well looked after"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - L&D Manager in Exeter, England (UK)
    Current Employee - L&D Manager in Exeter, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Électricité de France full-time (More than 5 years)

    Pros

    A great company that often promotes from within and works hard to develop employees professionally. Great well being package.

    Cons

    I haven't got a lot to say here really. Good comparable pay structure and work life balance. Highly recommended.

    Advice to Management

    Good strategy and comms channels between the senior leadership team and customer facing employees. Talent focused.



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