[24]7 Reviews | Glassdoor

[24]7 Reviews

Updated August 19, 2017
396 reviews

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3.1
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[24]7 CEO P.V. Kannan
P.V. Kannan
233 Ratings

396 Employee Reviews

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Pros
  • Flexible hours allow for a better work-life balance: ability for some positions to work remotely is very helpful (in 27 reviews)

  • good work environment, flexible sifts (in 38 reviews)

Cons
  • Work life balance is a little more desired given the hectic nature of projects (in 21 reviews)

  • No work life balance, this place really does NOT care about their employees and the work load they carry (in 10 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Amazing Technology and Fun, Smart People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Campbell, CA
    Current Employee - Marketing in Campbell, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at [24]7 full-time (More than a year)

    Pros

    Technology is amazing - AI, Natural Language, ChatBots, Speech Processing. The company works with the largest enterprises in a range of vertical industries WW. Really smart people who are passionate about helping the company grow. Senior Leadership Team has evolved and working well.

    Cons

    Like any hyper-growth company - space and parking is a bit tight.

    Advice to Management

    Like the emphasis on having strong managers and a great people environment. Keep communicating and being open about how the company is growing.


  2. "Great learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at [24]7 full-time (More than 3 years)

    Pros

    I have been working with [24]7 for more than 3 years. I have worked on a number of project and most of them were in different technologies. Company promotes its employees to learn latest technologies and use them.

    Cons

    Engineering department has grown a lot in size in last 3-4 years. Inter team communication is slightly challenging but company is working towards it.

    Advice to Management

    Policy changes should be clearly communicated to engineers.

  3. Helpful (2)

    "Revolving door in Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at [24]7 full-time (Less than a year)

    Pros

    Building a portfolio of products and good marketing

    Cons

    Sales Strategy changing constantly
    Marketing Driven Sales Org
    Extremely long sales cycles
    Discouraged from traveling to meet with prospects
    No cultural connection with company in remote sites

    Advice to Management

    Enable Sales to engage more directly in accounts and cultivate longer term opportunities


  4. "Career time not well spent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at [24]7 full-time

    Pros

    Some good people on team.

    Cons

    One of the unhealthiest companies I have worked for in terms of its leadership team and culture. Some current leaders do not belong there and those same leaders empower the wrong people. People at lower ranks seem to have a better sense of running company than those at the top. No concept of recognizing when one has a star employee when one's own manager is incompetent. No preservation of human dignity in many situations to which I was exposed.

    Advice to Management

    Eventually, poor management (on many levels) will catch up to you.


  5. "Sr. Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Campbell, CA
    Current Employee - Anonymous Employee in Campbell, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at [24]7 full-time (Less than a year)

    Pros

    great individual products and people

    Cons

    people are disposal; some visionary management and some marginal


  6. Helpful (6)

    "If you want a plain 9-5, 👍; if you want to do work that has an impact, look elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer
    Current Employee - Designer
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at [24]7 full-time (More than a year)

    Pros

    During my tenure, I've worked with some very bright minds and amazing people.

    Cons

    Perks of flexible schedule, WFH opportunities and great employees are all disappearing. The company claims to be a "technology company that leads the industry" but the company is run like one big call center.

    Advice to Management

    Recognise that transparency means telling the pertinent truth, not just BSing employees on what you think they want to hear.


  7. Helpful (1)

    "Freelance Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at [24]7 full-time

    Pros

    Good job leads, help find you a position quickly.

    Cons

    Bad communication, don't seem to care about your well-being.

    Advice to Management

    Work on better communication with your talent, once day they may decide to not use your services because of the way you treat your talent.

  8. Helpful (1)

    "software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at [24]7 full-time

    Pros

    Very interesting product and lot of learning

    Cons

    Poor Management. Hiring and Firing policy

    Advice to Management

    Understand the talent.


  9. "[24]7 Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Jose, CA
    Current Employee - Sales Associate in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at [24]7 full-time (More than a year)

    Pros

    Great products, great vision and intelligent team

    Cons

    Fighting to carve out expertise in a crowded space

    Advice to Management

    Let sellers sell


  10. "Great innovation !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Campbell, CA
    Current Employee - Business Analyst in Campbell, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at [24]7 full-time (More than 3 years)

    Pros

    [24]7 has an excellent set of products & solutions

    Cons

    The globally distributed workforce can create challenges for hours and agility in driving business forward

    Advice to Management

    Keep up the innovation and technology edge! Customer Care industry needs it


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