|Intercontinental Hotels & Resorts Reviews | Glassdoor

|Intercontinental Hotels & Resorts Reviews

Updated May 28, 2019

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Found 59 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
100%
Approve of CEO
Keith Barr
3 Ratings
Pros
  • "(in 2 reviews)

  • "Employee Discounts on restaurants and other hotels of the group(in 2 reviews)

Cons
  • "Unfair pay for work required, Benefits are so-so, Executive management team is horrible, Not much room for advancement(in 2 reviews)

  • "Long hours but that's the industry(in 2 reviews)

More Pros and Cons
  1. "Security Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Security Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at |Intercontinental Hotels & Resorts full-time for more than 3 years

    Pros

    Great co-workers and some very receptive Directors.

    Cons

    Promotions take too long.

    Advice to Management

    Better communication from upper management.

    |Intercontinental Hotels & Resorts2018-09-15
  2. "Wonderful place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at |Intercontinental Hotels & Resorts full-time

    Pros

    A place to build great relationships with colleagues and teamwork mentality despite everyday pressures of the hotel business. Most people are happy to help and guide others when needed.

    Cons

    As a premier luxury hotel, there are always last-minute/everyday challenges typical of operating such a hotel of this caliber.

    |Intercontinental Hotels & Resorts2018-08-27
  3. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at |Intercontinental Hotels & Resorts full-time

    Pros

    None that I can think of

    Cons

    IHG Buckhead doesn’t care about team members. High in turnover due to executive management members are the problems and they are running away the good employees.

    Advice to Management

    Evaluate why turnover is so high.

    |Intercontinental Hotels & Resorts2018-08-23
  4. "OK Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    No opinion of CEO

    I worked at |Intercontinental Hotels & Resorts full-time

    Pros

    Some recognition is given to outstanding work.

    Cons

    Not a lot of room for promotions.

    |Intercontinental Hotels & Resorts2018-05-07
  5. "Front Office Training Manager"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at |Intercontinental Hotels & Resorts full-time

      Pros

      Challenging, exciting, productive and rewarding

      Cons

      Long hours, a bit underpaid, changing management

      Advice to Management

      Listen to subordinate employees more.

      |Intercontinental Hotels & Resorts2018-04-04
    • "Be careful"

      StarStarStarStarStar
        Former Employee - Anonymous Employee in Austin, TX

        I worked at |Intercontinental Hotels & Resorts full-time for more than a year

        Pros

        Free meal in the cafeteria

        Cons

        The company hired for relocation was a disaster.

        Advice to Management

        Don't try to save money by hiring a different moving company than the one recommended by corporate.

        |Intercontinental Hotels & Resorts2018-04-13
      • "Catering Sales Manager"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends

        I worked at |Intercontinental Hotels & Resorts full-time for less than a year

        Pros

        Beautiful Hotel to showcase. Learning opportunities onsite and excellent team to work with.

        Cons

        Heavy management, high expectations and high ROI since it is a flagship Hotel.

        |Intercontinental Hotels & Resorts2018-02-06
      • "cook"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Cook in Washington, DC
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I have been working at |Intercontinental Hotels & Resorts part-time for more than 10 years

        Pros

        Location right in the mall area of DC.

        Cons

        Mgmt has let the quality of the hotel decline it is riding on the past glory and not the present

        Advice to Management

        Concentrate on quality to bring people back and retain them as customers

        |Intercontinental Hotels & Resorts2017-10-17
      • "Driver"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Driver in Buckhead, GA
        Recommends
        Neutral Outlook

        I worked at |Intercontinental Hotels & Resorts part-time for more than a year

        Pros

        Flexible schedule, good life war balance, good benefits

        Cons

        Micromanage culture is prevalent. It becomes annoying

        Advice to Management

        Micromanaging only drives awesome people away.

        |Intercontinental Hotels & Resorts2017-09-21
      • "great company"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Host in Miami, FL
        Recommends
        Positive Outlook

        I have been working at |Intercontinental Hotels & Resorts part-time for less than a year

        Pros

        working environment, co-workers, career opportunitues

        Cons

        managers, overtime, work life balance

        |Intercontinental Hotels & Resorts2017-07-05
      Found 59 reviews