1-800-FLOWERS.COM, Inc. Reviews
Updated May 12, 2023
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Top Review Highlights by Sentiment
- "No direct deposit for seasonal employees, no benefit options for seasonal employees" (in 16 reviews)
- "Some of the favorite managers and administrative personnel were offered other positions, which required relocation, but most of them were just left in the cold." (in 14 reviews)
Ratings by Demographics
This rating reflects the overall rating of 1-800-FLOWERS.COM, Inc. and is not affected by filters.
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- Current Employee, more than 5 years★★★★★Featured Review
Pros
Continuously improving and growing, easily accessible leadership team. They listen to their employees.
Cons
There's always room for improvement in every company and leadership here is looking where improvement can be made.
- Current Employee, more than 1 year★★★★★
There’s no doubt why this company continues to be successful
Mar 4, 2023 - HR Generalist in Jericho, NYRecommendCEO ApprovalBusiness OutlookPros
Good management, inclusive atmosphere, and a beautiful LI office
Cons
None I can think of at the moment
- Former Employee, more than 8 years★★★★★
Pros
Coworkers are friendly, but I can't think of anything else.
Cons
It's all about work and making money for the Company and is certainly not about employees anymore. There is a 401K but don't be fooled it's mostly there so the company can say they have one to contribute to. They staff departments at levels that make it difficult or near impossible to meet minimum job requirements. They try to pay people as little as possible and are then surprised when they can't get good candidates to work there. Company spends almost nothing on Education and Training and there is no Career Development anywhere. Sr Mgmt is a Boys Club with a few women/diversity picks thrown in for looks. Systems are old and outdated and a lot of manual work has to be done using Excel spreadsheets. They're years behind the curve in processes and many at Corp should be retired by now. So many people have left and headcount is not being replaced. It felt like the Company was falling apart after Covid. No visible leadership from the very top of the Company. Some Managers bully and use intimidation with employees - so old school.
Continue reading - Current Employee★★★★★
Pros
Pay is okay. Job is not too stressful.
Cons
Micromanaging hours. Benefits are not good. PTO is not good. Most of all the hybrid schedule is ridiculous. It is a waste of time and bad for morale to make people come into an office to do the same thing they could do at home. When I’m in the office I interact with no one. My job doesn’t require to do so. I find the PTO insulting. 10 days a year for a senior level position?
Continue reading - Former Employee★★★★★
Customer service meat grinder.
Apr 4, 2023 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
The work itself is easy. It can be stressful at times when you have a particularly difficult customer, but overall, mostly easy busywork.
Cons
Their caring image is all a front to cover up how little they care about any of their customers or employees. Bottom line is to maximize every penny saved no matter how bad you screw over an employee or customer, I imagine because some algorithm somewhere determined that it would cost them slightly less to fill most of their ranks with the cheapest, most incompetent outsourced labor around, no matter how many customers this ends up losing them, and how bad their reputation has now become. Depending on what department you end up in, most of your time may very well be spent cleaning up the messes of these outsourced employees, who don't even try to sound like they care one bit when speaking to you or the customers. I've seen people like this pushed through training just to fill up the employee numbers no matter how awful they are. I'm talking people who can barely understand English and can't even figure out how to open a website, and trainers will give them the answers to the tests and push them through anyway just to meet quota. That's part of the problem in working there too. At any given moment you might get dropped so you can be replaced by one of these outsourced workers. Nevermind that they can't do the job, they work for half the cost! I was let go suddenly in a manner so offensive I don't even have time to get into it all, but after all my time doing outstanding work for them, being promoted multiple times and having high ratings and reviews, I was dropped like a bag of garbage out of nowhere, and haven't even been able to collect unemployment because they lied to the department of labor and said I'm still working there. Avoid like the plague unless you can't find anything else at all.
Continue reading - Former Employee★★★★★
I loved the people I worked with. Hated the politics and check the box lip-service.
Mar 1, 2023 - UX DesignerRecommendCEO ApprovalBusiness OutlookPros
The people are super nice and everyone is very supportive. A lot of creative individuals.
Cons
Horrible middle management. No upward mobility. Good old boys club. Benefits are lackluster. Not very forward thinking. A reactionary older plateaued corporation that just buys companies to stay relevant. Definitely benefits from labor loopholes. No diversity in upper management. Most of the diversity comes from their warehouses and hourly workers. Mostly old white men making a lot of money passed when they should have retired.
Continue reading - Former Employee, less than 1 year★★★★★
Great experience but poor HR
Apr 24, 2023 - Marketing Coordinator in Jericho, NYRecommendCEO ApprovalBusiness OutlookPros
Great opportunity to learn marketing and analytics in a friendly and relaxed environment.
Cons
The HR departments is slow and unexperience.
- Current Employee★★★★★
Decent expirence builder
Apr 19, 2023 - Financial Analyst in Westerville, OHRecommendCEO ApprovalBusiness OutlookPros
Decent Experience builder for resume
Cons
Bad Community has spawned from the company.
- Current Employee★★★★★
Pros
Great people, good learning, organized
Cons
A lot of overtime, hard to get paid well
- Former Employee, more than 3 years★★★★★
Don't Work Here-You've been warned
Feb 6, 2023 - Financial Accountant in Jericho, NYRecommendCEO ApprovalBusiness OutlookPros
Co-workers are friendly (not higher ups-they look out for themselves and don't really care about your advancement)
Cons
You won't learn. You won't grow. If you have any ideas to improve anything no one will care. They do things the way things have been done for decades and only need you to fill a role and do what you're told.
Continue reading
1-800-FLOWERS.COM, Inc. Reviews FAQs
1-800-FLOWERS.COM, Inc. has an overall rating of 3.1 out of 5, based on over 408 reviews left anonymously by employees. 45% of employees would recommend working at 1-800-FLOWERS.COM, Inc. to a friend and 43% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.
45% of 1-800-FLOWERS.COM, Inc. employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated 1-800-FLOWERS.COM, Inc. 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at 1-800-FLOWERS.COM, Inc. to be workplace, work life balance, coworkers and the cons to be career development, management, benefits.
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