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1-800-FLOWERS.COM, Inc.

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1-800-FLOWERS.COM, Inc.

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1-800-FLOWERS.COM, Inc. Reviews

Updated May 12, 2023

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Found 345 of over 408 reviews
3.1
45% Recommend to a Friend
1-800-FLOWERS.COM, Inc. CEO Chris McCann
62% Approve of CEO

Found 343 of over 408 reviews

3.1
45%
Recommend to a Friend
62%
Approve of CEO
1-800-FLOWERS.COM, Inc. CEO Chris McCann
Chris McCann
56 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
  • "Management is rude and disrespectful(in 26 reviews)
  • "No direct deposit for seasonal employees, no benefit options for seasonal employees(in 16 reviews)
  • "Low pay (pay has been $9/hr since 2009)(in 15 reviews)
  • "Some of the favorite managers and administrative personnel were offered other positions, which required relocation, but most of them were just left in the cold.(in 14 reviews)
  • "long hours not well compensated(in 13 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of 1-800-FLOWERS.COM, Inc. and is not affected by filters.

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  1. 5.0
    Current Employee, more than 5 years
    Featured Review

    Amazing

    Aug 4, 2022 - Director in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Continuously improving and growing, easily accessible leadership team. They listen to their employees.

    Cons

    There's always room for improvement in every company and leadership here is looking where improvement can be made.

    Be the first to find this review helpful
  2. 5.0
    Current Employee, more than 1 year

    There’s no doubt why this company continues to be successful

    Mar 4, 2023 - HR Generalist in Jericho, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good management, inclusive atmosphere, and a beautiful LI office

    Cons

    None I can think of at the moment

    Be the first to find this review helpful
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  4. 1.0
    Former Employee, more than 8 years

    RUN, don't walk AWAY!

    Apr 14, 2023 - Accounting 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Coworkers are friendly, but I can't think of anything else.

    Cons

    It's all about work and making money for the Company and is certainly not about employees anymore. There is a 401K but don't be fooled it's mostly there so the company can say they have one to contribute to. They staff departments at levels that make it difficult or near impossible to meet minimum job requirements. They try to pay people as little as possible and are then surprised when they can't get good candidates to work there. Company spends almost nothing on Education and Training and there is no Career Development anywhere. Sr Mgmt is a Boys Club with a few women/diversity picks thrown in for looks. Systems are old and outdated and a lot of manual work has to be done using Excel spreadsheets. They're years behind the curve in processes and many at Corp should be retired by now. So many people have left and headcount is not being replaced. It felt like the Company was falling apart after Covid. No visible leadership from the very top of the Company. Some Managers bully and use intimidation with employees - so old school.

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    1 person found this review helpful
  5. 2.0
    Current Employee

    So many unnecessary rules

    May 12, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay is okay. Job is not too stressful.

    Cons

    Micromanaging hours. Benefits are not good. PTO is not good. Most of all the hybrid schedule is ridiculous. It is a waste of time and bad for morale to make people come into an office to do the same thing they could do at home. When I’m in the office I interact with no one. My job doesn’t require to do so. I find the PTO insulting. 10 days a year for a senior level position?

    Continue reading
    1 person found this review helpful
  6. 1.0
    Former Employee

    Customer service meat grinder.

    Apr 4, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The work itself is easy. It can be stressful at times when you have a particularly difficult customer, but overall, mostly easy busywork.

    Cons

    Their caring image is all a front to cover up how little they care about any of their customers or employees. Bottom line is to maximize every penny saved no matter how bad you screw over an employee or customer, I imagine because some algorithm somewhere determined that it would cost them slightly less to fill most of their ranks with the cheapest, most incompetent outsourced labor around, no matter how many customers this ends up losing them, and how bad their reputation has now become. Depending on what department you end up in, most of your time may very well be spent cleaning up the messes of these outsourced employees, who don't even try to sound like they care one bit when speaking to you or the customers. I've seen people like this pushed through training just to fill up the employee numbers no matter how awful they are. I'm talking people who can barely understand English and can't even figure out how to open a website, and trainers will give them the answers to the tests and push them through anyway just to meet quota. That's part of the problem in working there too. At any given moment you might get dropped so you can be replaced by one of these outsourced workers. Nevermind that they can't do the job, they work for half the cost! I was let go suddenly in a manner so offensive I don't even have time to get into it all, but after all my time doing outstanding work for them, being promoted multiple times and having high ratings and reviews, I was dropped like a bag of garbage out of nowhere, and haven't even been able to collect unemployment because they lied to the department of labor and said I'm still working there. Avoid like the plague unless you can't find anything else at all.

    Continue reading
    2 people found this review helpful
  7. 3.0
    Former Employee

    I loved the people I worked with. Hated the politics and check the box lip-service.

    Mar 1, 2023 - UX Designer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people are super nice and everyone is very supportive. A lot of creative individuals.

    Cons

    Horrible middle management. No upward mobility. Good old boys club. Benefits are lackluster. Not very forward thinking. A reactionary older plateaued corporation that just buys companies to stay relevant. Definitely benefits from labor loopholes. No diversity in upper management. Most of the diversity comes from their warehouses and hourly workers. Mostly old white men making a lot of money passed when they should have retired.

    Continue reading
    3 people found this review helpful
  8. 3.0
    Former Employee, less than 1 year

    Great experience but poor HR

    Apr 24, 2023 - Marketing Coordinator in Jericho, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great opportunity to learn marketing and analytics in a friendly and relaxed environment.

    Cons

    The HR departments is slow and unexperience.

    Be the first to find this review helpful
  9. 3.0
    Current Employee

    Decent expirence builder

    Apr 19, 2023 - Financial Analyst in Westerville, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent Experience builder for resume

    Cons

    Bad Community has spawned from the company.

    Be the first to find this review helpful
  10. 4.0
    Current Employee

    Good, but difficult

    Apr 7, 2023 - Web Developer in Medford, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people, good learning, organized

    Cons

    A lot of overtime, hard to get paid well

    Be the first to find this review helpful
  11. 1.0
    Former Employee, more than 3 years

    Don't Work Here-You've been warned

    Feb 6, 2023 - Financial Accountant in Jericho, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Co-workers are friendly (not higher ups-they look out for themselves and don't really care about your advancement)

    Cons

    You won't learn. You won't grow. If you have any ideas to improve anything no one will care. They do things the way things have been done for decades and only need you to fill a role and do what you're told.

    Continue reading
    4 people found this review helpful
Viewing 1 - 10 of 343 Reviews
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1-800-FLOWERS.COM, Inc. Reviews FAQs

1-800-FLOWERS.COM, Inc. has an overall rating of 3.1 out of 5, based on over 408 reviews left anonymously by employees. 45% of employees would recommend working at 1-800-FLOWERS.COM, Inc. to a friend and 43% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, 1-800-FLOWERS.COM, Inc. employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at 1-800-FLOWERS.COM, Inc.. This rating has improved by 4% over the last 12 months.

45% of 1-800-FLOWERS.COM, Inc. employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated 1-800-FLOWERS.COM, Inc. 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at 1-800-FLOWERS.COM, Inc. to be workplace, work life balance, coworkers and the cons to be career development, management, benefits.

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1-800-FLOWERS.COM, Inc.

32 days ago

Employee Story
Meet Charmane! Charmane started as a timekeeper at our Atlanta Distribution Center. Within a year, she started taking on greater responsibilities including planning employee appreciation events. She has become a very valuable member of the team and we appreciate all she does. Thank you, Charmane! Check out more of our office superstars and discover ways you can celebrate the people who keep your offices and businesses running.
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Glassdoor has 408 1-800-FLOWERS.COM, Inc. reviews submitted anonymously by 1-800-FLOWERS.COM, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if 1-800-FLOWERS.COM, Inc. is right for you.