1-800-Flowers.com Reviews | Glassdoor

1-800-Flowers.com Reviews

Updated May 22, 2017
171 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
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1-800-Flowers.com Chairman and CEO Jim McCann
Jim McCann
100 Ratings

171 Employee Reviews

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Pros
  • Work from home positions are a great idea for people who have long commutes (in 50 reviews)

  • Working at 1800flowers was a great learning experience for my future career (in 4 reviews)

Cons
  • Work from home positions are very low in pay (in 7 reviews)

  • Employees are constantly falling ill and concerns of black mold were raised but ignored by upper management (in 9 reviews)

More Pros and Cons

  1. "Good place to begin your career post undergrad."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Workforce Management Analyst in Oyster Bay, NY
    Current Employee - Workforce Management Analyst in Oyster Bay, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 1-800-Flowers.com full-time (Less than a year)

    Pros

    Flexibility to learn and be mentored; flexibility can sometimes mean left to your own devices. A lot of the knowledge you garner comes from your own tenacity. If you do not speak your mind or attempt to pick yourself back up from your errors, you'll be left in the dust. People who are hungry will thrive here.

    Cons

    Salary and ability to progress is not clear. Communication on progress by your superiors is lacking. The salary growth is not as appealing as let's say... Other analyst positions within the same capacity at other companies.

    Advice to Management

    Please communicate more often with employees at regular intervals as opposed to annual reviews.


  2. "Avoid If Have Other Options"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copr Associate in Carle Place, NY
    Former Employee - Copr Associate in Carle Place, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at 1-800-Flowers.com full-time (More than 3 years)

    Pros

    -Can be good environment to learn (if young professional)
    -Good place to learn and make mistakes
    -Great opportunity for young professionals entering the Merch or digital/e-mail/ marketing space

    Cons

    -Lack of resources--You will be asked to do more with less--Quality of work will be sacrificed
    -Do not expect to have any training or continuing education paid for
    -You will become a jack of many trades (admin tasks) and a master of none
    -Dated and antiquated work from home rules. Despite Jobs not requiring a physical presence, you will be strongly encouraged to come in
    -Lack of trust, micromanagement is very common
    -Nepotism is rampant leading to unqualified/unfit managers
    -Raises/merit increases hardly keep up with inflation

    Advice to Management

    Separate personal feelings and relationships when making business decisions


  3. Helpful (3)

    "Avoid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carle Place, NY
    Current Employee - Anonymous Employee in Carle Place, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at 1-800-Flowers.com full-time (More than 3 years)

    Pros

    -Free food
    -Some individuals are genuinely talented - good to learn from
    -Good if you're older/latter end of your career

    Cons

    -Terrible salaries/raises
    -Lateral position changes/expanded responsibilities but not reflected financially
    -90% of your experience will be determined by the person you report to - some managers are grossly incompetent
    -Terrible building, destroyed parking lot
    -Backwards and old fashioned company
    -No real company culture
    -High turnover rates
    -Insane hours and expectations

    Advice to Management

    Company is far too old fashioned, terrib


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "I don't think this company will grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in Winter Park, FL
    Current Employee - Driver in Winter Park, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at 1-800-Flowers.com full-time (Less than a year)

    Pros

    The customers are the best part of the day because they are so happy to get there flowers

    Cons

    -the ad on indeed for drivers are misleading. Stating you will make 40,000 to 50,000 a year being a driver. That alone get you up out you bed to apply but it's a lie
    - So in there hire sheet is 4 dollars per delivery in the area (so the in the area jobs can be 30+ mins away)
    And if it's out your area that 6 dollars per delivery (so out your are could mean your driving 50+ mins away and if you have toll money maybe 40 mins but you'd have to pay toll which sucks)
    - it's sucks because not only are you paying your own gas and toll. You don't know how much houses your dropping flowers off to. On my first day I got 4 houses. When I put it on Route4Me app that 75 miles driving in total not calculating have to come all the way back to the office to drop off the route sheet and the flowers that aren't able to be delivered to customers. So I put 20 dollars in my car which came out to be 120 miles in my tank and after all the driving and reaching back to the office I had 33 miles left. Only did 4 houses so 6x4 is 24 meaning I only made 4 dollars for the day. Meaning the only way I could possibly make over 40,000 is to do 30 houses everyday for 5 days.
    - next there way of hiring sucks to. I was giving no explanation of how I was getting paid on the hiring sheet. So I had to ask 50 billion questions. So you get paid biweekly. So now if you just started like me and have to wait 3 weeks basically to get paid that sucks. Because you have to drive each day meaning that's 20 a day on gas for 3 weeks. That adds up.
    -I think the company is being greedy in a way because it didn't think this driver situation through. No one is going to want to help the company grow and do there best when it's no real money and employee appreciation.

    Advice to Management

    Work on treating employees better or you guys won't have any left


  6. Helpful (1)

    "Poor Business Model"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loyalty/VIP/Executive Specialist in Hebron, OH
    Former Employee - Loyalty/VIP/Executive Specialist in Hebron, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at 1-800-Flowers.com full-time (More than a year)

    Pros

    PTO (paid time off) starts accruing and is available for immediately as long as it doesn't fall on "Gold Rush" times.

    Cons

    Lateral promotions - you will be trained for multiple positions, but will not be compensated for it.
    No cost-of-living raises.
    Upper Management will disregard any suggestions for improvement.
    You will be lied to at every turn.

    Advice to Management

    Treat your employees as well as you claim to treat your customers. Provide an increase in pay for an increase in duties. Actually have your upper management be skilled in the positions they manage. Treat your staff with respect.


  7. Helpful (2)

    "Great Start, No Future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Carle Place, NY
    Current Employee - Assistant Manager in Carle Place, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at 1-800-Flowers.com full-time (Less than a year)

    Pros

    People, Experience for Young Employees, CEO and Founder are Great

    Cons

    Pay, 401k, Benefits, Location, Low Ceiling

    Advice to Management

    Recognize all your talent is leaving. Promote and pay them. You can't improve by replacing talented staff with interns.


  8. Helpful (2)

    "Great place to start career or pivot in career - HQ"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carle Place, NY
    Current Employee - Anonymous Employee in Carle Place, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at 1-800-Flowers.com full-time (More than 3 years)

    Pros

    - Excellent growth and development opportunities
    - Great place to begin career or feel out new career endeavors

    Cons

    - Pay, benefits, 401K match program, hours, culture, turn-over

    - 1800Flowers offers great opportunities to grow but the climate is very stressful for low returns
    - The compensation packages are not competitive as they can be which does not help the turnover
    - 1800Flowers' culture breeds disengagement after about 2-5 years leading to high turnover especially for younger employees (<35)

    Advice to Management

    Focus more on the greatest customers of your organization, your employees. Adapt to the times and cultures of more innovative companies.


  9. "AwesomePlace"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Indian Harbour Beach, FL
    Former Employee - Anonymous Employee in Indian Harbour Beach, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at 1-800-Flowers.com full-time (More than a year)

    Pros

    Work at home with flexible hours and decent pay for easy work. Training and system were great and creating own schedule was the best.

    Cons

    No cons to really mention. It would have been nice to make more money, but the work is so minimal there are really no complaints.

    Advice to Management

    Be up front about expected hours during busy holidays and that to let people know to expect the job to be brutal at these times of year.


  10. Helpful (1)

    "Stress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carle Place, NY
    Former Employee - Anonymous Employee in Carle Place, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at 1-800-Flowers.com full-time (More than 3 years)

    Pros

    Your corkers are great. You can sympathize with each other.

    Cons

    Horrible upper management
    Long hours for no reason
    Tremendous Pressure

    Advice to Management

    The McCanns are amazing. They to get a better handle on the management styles in a number of their departments.


  11. "Great place to start or end, but not in between"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Florist Relations Consultant in Carle Place, NY
    Former Employee - Florist Relations Consultant in Carle Place, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 1-800-Flowers.com full-time (More than 5 years)

    Pros

    This company really thinks outside of the box. They also do a lot for their employees at headquarters. They try and keep everyone posted monthly on major events/projects/changes. They try and spotlight employees for achievements.

    Cons

    Bad middle management. There is still a good part of the organization that is still part of the "boys club". It is also more of who you know, not what you know.

    Advice to Management

    Listen to your employees under you if they have more day to day experience with the job at hand.


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