1-800-Flowers.com Reviews | Glassdoor

1-800-Flowers.com Reviews

Updated September 20, 2017
182 reviews

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2.6
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1-800-Flowers.com Chairman and CEO Jim McCann
Jim McCann
104 Ratings

182 Employee Reviews

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Pros
  • Work from home positions are a great idea for people who have long commutes (in 51 reviews)

  • Working at 1800flowers was a great learning experience for my future career (in 4 reviews)

Cons
  • Dated and antiquated work from home rules (in 7 reviews)

  • Upper Management will disregard any suggestions for improvement (in 10 reviews)

More Pros and Cons

  1. "Physically demanding and fast paced."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Formulator in Medford, OR
    Former Employee - Formulator in Medford, OR
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at 1-800-Flowers.com full-time (More than 8 years)

    Pros

    Good people, opportunities for advancement, competitive pay. Benefits, i.e health insurance, PTO, holiday pay, and 401k. Very little overtime. You are out, when you are out. No one will call you on your days off. Regular work schedule. It is a structured work environment. You are always busy and if you don't know what to do someone will assist you. You will work hard and accomplish things. You will be trained to do your job well and continually grow.

    Cons

    Takes at least a year to get enough hours to obtain and maintain benefit status for most positions. Management assumes employees are ne'er-do-wells. Rigid hierarchy fosters hazing of newbies. Punitive policies for punctuality, attendance and performance.

    Advice to Management

    Set realistic standards of production. Pass down to employees the benefits of increased production. It's good to run a tight ship, but having a culture driven by fear is not healthy. Loosen up. Work isn't neccesarily fun but it also doesn't have to be deathly serious. I'm trying to say that you may get fantastic results in terms of efficiency and cost reduction, however,
     the ends don't sanction the means.


  2. "procurement specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Procurement Analyst in Carle Place, NY
    Current Employee - Procurement Analyst in Carle Place, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at 1-800-Flowers.com full-time (More than a year)

    Pros

    cool environment to work , many holiday luncheon, discount, game tickets, contest and prizes

    Cons

    they hire you as a temp, with the promise of hiring you full time after 90 days if they like your performance, but they keep on encouraging your work until a month before you reach a year then they lay you off , because they do not want to hire directly so they don't have to pay for benefits...

    Advice to Management

    you guys make a lot of revenue, if an employee is doing great and you know it, give them benefits and hire them full time. stop juggling with people from one temp to the other and laying people off times are hard this politics will ruin you , you are such a great company you can do better

  3. "Room for improvement"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 1-800-Flowers.com full-time

    Pros

    Company discount is valuable with access to multiple gifting brands.

    Cons

    Severe lack of employee recognition, peak holiday times are draining, corporate environment is challenging.


  4. "Used to be great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 1-800-Flowers.com full-time

    Pros

    Decent salaries for Long Island.

    Cons

    Terrible parking.
    No 401k Match.
    Boys Club and Nepotism.


  5. "Good place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at 1-800-Flowers.com part-time (More than a year)

    Pros

    Great internship program, and an excellent company for recent grads to start their careers

    Cons

    I have nothing bad to say about the company


  6. "If your An intern or Junior this is the place for yo"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 1-800-Flowers.com full-time

    Pros

    a great stepping stone if your starting off in your career. Well known name.

    Cons

    Lots of disorganization, too many cooks in the kitchen.


  7. "Exciting and faced paced place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Carle Place, NY
    Former Employee - Director in Carle Place, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 1-800-Flowers.com full-time (More than 8 years)

    Pros

    Room for growth, entrepreneurial spirit, great leadership, forward thinking, customer-centric, and technologically savvy.

    Cons

    Holiday driven which makes it exciting but there's a need for extra hours the weekends before a holiday. Usually they comp you for that though.

    Advice to Management

    Listen to your people and continue to nurture the stars with growth opportunities.

  8. "STAY AWAY!!"

    StarStarStarStarStar
    Former Employee - Senior Accountant in Carle Place, NY
    Former Employee - Senior Accountant in Carle Place, NY
    Doesn't Recommend
    Negative Outlook

    I worked at 1-800-Flowers.com full-time (More than 3 years)

    Pros

    Free food & Free Food oh & across the street from Roselvelt Field Mall.

    Cons

    Upper management of finance & reporting especially the director are a joke!! The director Lies like a rug, she chews & talks with her mouth open & constantly screams at her UE stay at home hubby over the phone all day!! The sad part about it is that HR condones her behavior as well!

    Advice to Management

    Destroy & rebuild the entire finance & reporting department. Mgmt is more worried about food then department success & progress . Gossip is worst then a HS cafeteria & the annual raises are a joke less then 1% with absolutely no room for growth. You wish you were in the top 200 places to work for!!! A Billion dollar company with no 401k match & a ridiculously antiquated running financials process, a billion dollar public company with no real time financials data & oh yea no Xmas party!!!


  9. Helpful (1)

    "Great for Skill Growth, Poor for Benefits & Compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in New York, NY
    Current Employee - Marketing Manager in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at 1-800-Flowers.com full-time (More than 5 years)

    Pros

    Well established company that has been around since the toll-free number era. Willingness to innovate and train their employees to excel in their fields of work, but overall a huge problem of corporate BS politics that can often slow real business progress.

    Cons

    -Zero consideration for standard benefits that most large companies are offering nowadays (don't match 401k, don't offer any gym/health initiatives, no funding for continued learning or training in your field, no parties or gatherings for employees to meet across departments)
    -No recognition of increased compensation for loyal and talented employees, you are better off leaving and coming back if you want to be paid a decent salary. This is a huge issue that the company needs to address or they will continue to lose important talent.
    -Senior execs choose favorites. Good luck doing your job if you aren't one.
    -Restrictions in budgets or tech restraints often hold many key business growth opportunities back, and overall lowers office and workplace morale. There is a huge issue with "can't be done because" attitudes. This needs to be fixed.

    Advice to Management

    Recognize the employees that are talented and willing to do more for the company. Those are the ones that are typically leaving and the cycle continues.


  10. Helpful (1)

    "account associate"

    StarStarStarStarStar
    Current Employee - Account Manager in Carle Place, NY
    Current Employee - Account Manager in Carle Place, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at 1-800-Flowers.com full-time (More than 3 years)

    Pros

    great environment to work at. a lot of good inputs

    Cons

    bad benefits, a lot of work and enough play

    Advice to Management

    none. please keep doing what you're doing


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