1-800-Flowers.com Reviews | Glassdoor

1-800-Flowers.com Reviews

Updated January 11, 2018
189 reviews

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2.5
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1-800-Flowers.com Chairman and CEO Jim McCann
Jim McCann
109 Ratings

189 Employee Reviews

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Pros
Cons
  • Dated and antiquated work from home rules (in 7 reviews)

  • Upper Management will disregard any suggestions for improvement (in 10 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Carle Place, NY
    Former Employee - IT Manager in Carle Place, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at 1-800-Flowers.com full-time (More than 3 years)

    Pros

    Fast paced, dynamic and multiple roles wth great learning opportunities

    Cons

    Company only has positives to say

    Advice to Management

    Does not have any negatives to say


  2. Helpful (2)

    "More and More Toxic Over Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Department in Carle Place, NY
    Former Employee - Marketing Department in Carle Place, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at 1-800-Flowers.com full-time (More than 3 years)

    Pros

    • Great springboard company
    • Plenty of opportunities to learn about all facets of the business
    • If you're part of the "in" group, you are treated well (titles, compensation)
    • Founders and most upper management are great people

    Cons

    • Extremely high turnover
    • Young talent neglected for the sake of prioritizing jaded lifers
    • One Sr. Exec has surrounded himself with "Yes men," creating a toxic culture based around making him look good rather than improving the company and supporting employees. Anyone who doesn't agree with him is pushed out, sometimes abruptly.

    Advice to Management

    Don't neglect the young talent in the company. There are so many talented people who are forgotten about or ignored causing the high turnover and overall negative feelings about the company. The Sr. Exec mentioned above is the root of a majority of the negative feelings. He is a large part of the reason I left and I know others feel the same. For a long time, this was a great company to work for and I enjoyed coming to work on a daily basis, but the culture slowly became more and more toxic. It's salvageable, but you need to listen to your employees and cater to their needs.

  3. Helpful (1)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at 1-800-Flowers.com full-time

    Pros

    Great salary with monthly bonuses for achieving sales plan
    Fantastic product that sells itself
    Nice clientele

    Cons

    The expectation are that you be are a sales manager not an operation manager.
    Almost impossible with all the phone conferances, e-mail requests and correspondace that comes from the home office you are chained to your desk.

    Advice to Management

    Upper mangement needs to trust their store managers as each situation in a store and location are different


  4. Helpful (1)

    "Pretty awful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You will get a lot of free (low quality) food during holidays to entice you to stay in the office.

    Cons

    Holiday hours are pretty awful. 8 to 8, and weekends too.

    You have to park in front of a supermarket.

    The elevators malfunction and trap people often.

    The office is one massive floor and everyone is packed on top of each other like a can of sardines.

    You will hear gossip often within a 15 yard radius whether you like it or not.

    Management is super stingy. I wasn't set up with necessary software upon arrival due to their negligence and I was sent home so they wouldn't have to pay for 2 hours of my work. If it was a slow day, I was sent home early and docked pay.

    Disclaimer; I was hired through a recruitment agency. As noted on a previous reviewer, they go through a process where over time they constantly check up on your interest while also pushing you to do "more."

    Management wants you to do something but are unable to actually define what that is. You better know what it is though.

    1-800

    Advice to Management

    Find a new job


  5. "Sales & Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at 1-800-Flowers.com full-time

    Pros

    Great people, work enviroment and benefits.

    Cons

    Constantly changing schedules that do not provide a good work life balance.


  6. "Its ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at 1-800-Flowers.com full-time

    Pros

    Nice people to work with

    Cons

    only seasonal work available now


  7. Helpful (3)

    "procurement specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Procurement Analyst in Carle Place, NY
    Current Employee - Procurement Analyst in Carle Place, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at 1-800-Flowers.com full-time (More than a year)

    Pros

    cool environment to work , many holiday luncheon, discount, game tickets, contest and prizes

    Cons

    they hire you as a temp, with the promise of hiring you full time after 90 days if they like your performance, but they keep on encouraging your work until a month before you reach a year then they lay you off , because they do not want to hire directly so they don't have to pay for benefits...

    Advice to Management

    you guys make a lot of revenue, if an employee is doing great and you know it, give them benefits and hire them full time. stop juggling with people from one temp to the other and laying people off times are hard this politics will ruin you , you are such a great company you can do better

  8. Helpful (1)

    "Physically demanding and fast paced."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Formulator in Medford, OR
    Former Employee - Formulator in Medford, OR
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at 1-800-Flowers.com full-time (More than 8 years)

    Pros

    Good people, opportunities for advancement, competitive pay. Benefits, i.e health insurance, PTO, holiday pay, and 401k. Very little overtime. You are out, when you are out. No one will call you on your days off. Regular work schedule. It is a structured work environment. You are always busy and if you don't know what to do someone will assist you. You will work hard and accomplish things. You will be trained to do your job well and continually grow.

    Cons

    Takes at least a year to get enough hours to obtain and maintain benefit status for most positions. Management assumes employees are ne'er-do-wells. Rigid hierarchy fosters hazing of newbies. Punitive policies for punctuality, attendance and performance.

    Advice to Management

    Set realistic standards of production. Pass down to employees the benefits of increased production. It's good to run a tight ship, but having a culture driven by fear is not healthy. Loosen up. Work isn't neccesarily fun but it also doesn't have to be deathly serious. I'm trying to say that you may get fantastic results in terms of efficiency and cost reduction, however,
     the ends don't sanction the means.


  9. Helpful (1)

    "Room for improvement"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 1-800-Flowers.com full-time

    Pros

    Company discount is valuable with access to multiple gifting brands.

    Cons

    Severe lack of employee recognition, peak holiday times are draining, corporate environment is challenging.


  10. Helpful (1)

    "Used to be great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 1-800-Flowers.com full-time

    Pros

    Decent salaries for Long Island.

    Cons

    Terrible parking.
    No 401k Match.
    Boys Club and Nepotism.


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