1 EDI Source Reviews | Glassdoor

1 EDI Source Reviews

Updated June 22, 2017
26 reviews

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Full-time Part-time

3.6
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Dennis Abrahams
2 Ratings

26 Employee Reviews

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  1. "Love the culture, team work and the people here at 1 EDI Source!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Solon, OH
    Current Employee - Manager in Solon, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 1 EDI Source full-time (More than 8 years)

    Pros

    1 EDI Source truly cares about their employees and they make sure out benefits and PTO package are the best out of any company out there. They recently made modifications to our building to create a Bistro for employees to use. I love the people I work with and we truly all work as a team to accomplish the same goals for the company. There is more transparency and communication between all departments, which improves how each department works together. They make sure they put funding towards programs, tools, and training that helps us work more efficiently.

    Cons

    Recently, there's been some change in leadership that makes it hard to establish a sense of security and trust with upper management, however as changes in the business occur we have a leadership team that communicates the information we need to know and works to create some stability when there are shifts in the business. We need to bring back our training program, employees really are wanting some learning opportunities.

    Advice to Management

    Just continue to be transparent with your employees and continue to invest the resources the employees need to further themselves professionally at 1 EDI Source and help serve our customers more efficiently. We need to bring back some sort of training program to develop the employees.


  2. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Solon, OH
    Current Employee - Anonymous Employee in Solon, OH
    Recommends
    Positive Outlook

    I have been working at 1 EDI Source full-time (Less than a year)

    Pros

    People, Benefits, work/life balance, overall environment. One of the best companies I have had the privilege to work for.

    Cons

    A lot of change in 6 months.

  3. "Great Opportunity!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Solon, OH
    Current Employee - Anonymous Employee in Solon, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 1 EDI Source full-time (Less than a year)

    Pros

    Dedicated employees! Staff is one team, regardless of role and responsibility! Surrounded by subject matter experts and hard working employees, where everyone plays an integral part of the company's success. Quarterly all employee meetings and voluntary monthly meetings to provide continued insight to the business and key initiatives taking place. Outstanding healthcare benefits; great work life balance; and casual, friendly environment yet driven and ambitious atmosphere to accomplish goals and achieve desired results!

    Cons

    Education and training can improve to provide new hires with basic company and product knowledge, as well as, ongoing product and system training. Other than that, nothing stands out!

    Advice to Management

    The enhanced leadership's communication, visibility and transparency of our business' current and future developments and projections is appreciated. Continue the engagement and momentum!


  4. Helpful (2)

    "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Solon, OH
    Former Employee - Sales in Solon, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at 1 EDI Source full-time (More than a year)

    Pros

    Friendly environment and good people overall. Technology is better than most in a pretty stale industry but company is consistently trying to development new solutions and improve upon existing offerings through development efforts.

    Cons

    A lot of micromanagement and turnover on both the employee and management level. 1 EDI has a hard time keeping the best talent which in turns leads to a lot of inconsistency as new people are always being trained. Very hard to grow or have a career here

    Advice to Management

    1) Simplify things
    2) Get out of the way
    3) Empower and trust the staff more
    4) Get out of the conference rooms and roll up your sleeves


  5. Helpful (2)

    "A horrific waste of time for any sales rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Cleveland, OH
    Former Employee - Account Executive in Cleveland, OH
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at 1 EDI Source (More than a year)

    Pros

    Good Christmas party. That's all there is to say for pros. Oh good benefits while you last, which won't be long.

    Cons

    They have one rep they feed leads to. You are there to make garbage into gold while he is getting real leads and making money. No training. Clueless management. Over 20 people let go in the last year. The worst place I've ever briefly worked in. Run away.


  6. Helpful (3)

    "Candidate Beware"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Solon, OH
    Current Employee - Anonymous Employee in Solon, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at 1 EDI Source full-time (More than 3 years)

    Pros

    Solid people that care about a really great product. Organization seems committed to improving the culture. Good medical benefits - awesome owner.

    Cons

    During interview process they WILL sell you a bad bill of goods. This opportunity will seem enticing but if you're leaving an organization that is pretty much okay - STAY until you find a better opportunity. You will lack training and support. Management will say one thing and do something entirely different and make up for it and lack of communication with donuts. There is a lack of upward mobility and the organization moves too quickly for its own good.


  7. Helpful (5)

    "If You Like Your Current Job Don't Come Here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Solon, OH
    Current Employee - Anonymous Employee in Solon, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at 1 EDI Source full-time (Less than a year)

    Pros

    1 EDI Source, has a great pay package and industry leading benefits package. Even if you stand to make 10k more a year, it isn't worth making the change, Trust me. The office is very nice and grounds are well kept.

    Cons

    1 EDI stresses great employee culture, I would consider this a very accurate statement if I were hired as a manager. You are often talked down to by other managers, and there is always a snide remark for an idea or suggestion that is made. The training program would be great, but you will find yourself working for hours on a map but when you have a question good luck, the manager will have a million reasons why they couldnt get to you or give you the attention that is needed. The salary is great, but if I would have known now what a knew when I was hired at 1 EDI I never in a million years would have come on board. DO NOT COME TO WORK HERE IT WILL BE A HUGE REGRET!

    Advice to Management

    Talk to your consultants, find out what is going on down in the trenches. A bad manager can cause destruction of a team, the good ones will leave, and the ones that stay will have the worst attitudes and will eventually find their one way ticket out as well. Your numbers may look good on paper, but you need to take a look at your people.

  8. Helpful (4)

    "Recent Changes not for the better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Solon, OH
    Current Employee - Consultant in Solon, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at 1 EDI Source full-time (More than 3 years)

    Pros

    Great company to work for, takes care of employees.
    Excellent coworkers, the best in the business
    Leads/Mgrs in consulting department are super helpful and will bend over backwards to help
    Flexible hours allow for work/home balance

    Cons

    Changes in consulting department- occurred just a few weeks again and resulted in losing the previous Director of Managed Services who had been with the company for many years.
    We were all getting along really well, we've now lost the Director who know the business and started as a consultant here.
    New Manager for new setups who doesn't know EDI or how to map, so don't go to her with questions on how to do something, doesn't understand business.
    Lots of closed door meetings, much talk about "transparency" that is just that talk.
    Monitor with goals in consulting department that are useless, not enough people or work to accomplish them.
    Sales isn't selling so that's why hours are down.

    Advice to Management

    Stop making so many changes- listen to your employees.
    Keep your eyes and ears open, new people (mgrs) that don't understand the business shouldn't be making major changes 30 days in.
    If things don't improve there will be more loss of consultants- the stress level is reaching where is was several years ago.


  9. Helpful (1)

    "Never Been Happier in a Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Solon, OH
    Current Employee - Anonymous Employee in Solon, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 1 EDI Source full-time (Less than a year)

    Pros

    The company is really dedicated to its people. They listen and value opinions and expertise. Benefits are exceptional. Workplace is flexible providing solid work/life balance. Employees truly work together to achieve company goals. It's a work hard/play hard environment and the people are very friendly and motivated. Great place to work.

    Cons

    Haven't encountered a con yet.

    Advice to Management

    Keep doing what you're doing.


  10. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Solon, OH
    Current Employee - Senior Software Engineer in Solon, OH
    Recommends
    Positive Outlook

    I have been working at 1 EDI Source full-time (More than a year)

    Pros

    Close knit employee groups, improving management, and the Christmas party.

    Cons

    Vacation and time off policy.


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