1&1 IONOS Reviews | Glassdoor

1&1 IONOS Reviews

Updated Jun 12, 2019

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Found 197 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
53%
Recommend to a Friend
38%
Approve of CEO
1&1 IONOS CEO Achim Weiss
Achim Weiss
9 Ratings
Pros
Cons
  • "Even though this is an internet company, it isn't a "start-up" since it's part of a BIG German company that's been around since the 80's(in 8 reviews)

  • "It would be nice if people knew who 1&1 is, instead of having to always say, "We're like GoDaddy(in 7 reviews)

More Pros and Cons
  1. "Nice place but slow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chesterbrook, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at 1&1 IONOS full-time

    Pros

    Office space, perks, medical, independence, equipment.

    Cons

    Can't make commissions if the calls aren't coming in

    1&1 IONOS2019-06-12
  2. "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at 1&1 IONOS full-time for more than a year

    Pros

    Good Company to work with

    Cons

    Over night Shift was kind of grueling!

    1&1 IONOS2018-12-07
  3. Helpful (6)

    "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at 1&1 IONOS full-time

    Pros

    Free drinks and occasionally free food that will rot your insides.

    Cons

    Where to start? 1) Was with them for 8 years. Began as a 2nd level agent and demoted to a first level agent due to departmental changes. 2) Started off relaxed and not a bad place to work but decayed after a change in management. 3) Promotions were rarely available but when they arrived, they were given to the less qualified individuals and to people who became friends with management. Basically do the job that...

    Show More

    Advice to Management

    Listen to your employees. We have good insight on things that can change since we communicate with customers on your behalf.

    1&1 IONOS2018-09-17
  4. "Solid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chesterbrook, PA
    Neutral Outlook
    No opinion of CEO

    I worked at 1&1 IONOS full-time for more than 10 years

    Pros

    Relaxed atmosphere, good people, friendly environment.

    Cons

    Big picture might be shaky. Lots of downsizing & restructuring.

    1&1 IONOS2018-08-14
  5. "Great job to learn different technologies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at 1&1 IONOS

    Pros

    Access to work with all types of server technologies, networking, web hosting. Great environment to learn. For me I took it as a boot camp for learn and apply my skills

    Cons

    Low payoff for the amount of work, long hour for some shifts. Some pears were very egotistical rather than be open and collaborative. Not much room to advance

    Advice to Management

    Recognize talent, work life balance is important, have structured training for new hires rather than throwing them to the sharks

    1&1 IONOS2018-07-09
  6. Helpful (7)

    "Toxic Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - MyWebsite Agent in Chesterbrook, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at 1&1 IONOS full-time for more than 3 years

    Pros

    In office events, catered food for special occasions. Thats about it. They throw food at you to hide the fact that everything else is so awful.

    Cons

    Under qualified and unprofessional first level agents. Promotions given based on who is friends with whom instead of qualifications. People with masters degrees and bachelors are overlooked while a hairdresser with no experience is promoted to management. Everyone sleeps with everyone else and its more like high school than anything else. Micromanagement at its finest.

    Advice to Management

    High school is over. Hire qualified people who know what professionalism is and stop trying to be friends with everyone else.

    1&1 IONOS2018-06-19
  7. Helpful (1)

    "Good place"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at 1&1 IONOS full-time

      Pros

      Good health benefits, friendly environment, good vacation and sick time

      Cons

      Not enough people to do the amount of work expected.

      1&1 IONOS2018-04-17
    • Helpful (4)

      "It's a job."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I worked at 1&1 IONOS full-time

      Pros

      Consistent and reliable paycheck, great holiday pay structure too. Reliable schedule, and decent facilities.

      Cons

      They simply don't care. Job duties increase without pay, bonus structure changes without notice, and abusive management without high school diplomas run rampant without supervision. Very forceful tactics that toe the border of unethically sleazy to uneducated customers.

      Advice to Management

      Care about your employees.

      1&1 IONOS2018-01-11
    • Helpful (1)

      "great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Retention in Wayne, PA
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at 1&1 IONOS part-time for more than a year

      Pros

      Great place to work. No real negatives.

      Cons

      Its like every other company.

      1&1 IONOS2017-12-01
    • Helpful (6)

      "Get rid of the bad apples"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at 1&1 IONOS full-time for more than 5 years

      Pros

      Fun work environment with free coffee and snacks. 8 hours paid including lunch. New board leadership pushing in right direction.

      Cons

      Read other reviews below, but something has been missing: toxic coworkers need to go. If you come into work and are miserable and complain throughout the day, do yourself and everyone else a favor and leave. The problem is that many of these people wouldn't last at another company and they're too lazy to go. Its management's responsibility to weed them out.

      Advice to Management

      Fire the bad apples who are as much of a negative impact to morale as anything else. HR stop being afraid to terminate for fear of a lawsuit.

      1&1 IONOS2017-10-14
    Found 197 reviews