1199 SEIU United Healthcare Workers East Reviews | Glassdoor

1199 SEIU United Healthcare Workers East Reviews

Updated February 23, 2017
60 reviews

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Full-time Part-time

2.9
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60 Employee Reviews

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Pros
  • Great benefits and working environment (in 5 reviews)

  • Good benefits and schedule flexability (in 4 reviews)

Cons
  • doesnt care about employees or people that have UHC Healthcare (in 2 reviews)

  • not full time position and I needed (in 2 reviews)

More Pros and Cons

  1. "Customer service Advocate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative Advocate in Manchester, NH
    Former Employee - Customer Service Representative Advocate in Manchester, NH
    Recommends
    Positive Outlook

    I worked at 1199 SEIU United Healthcare Workers East full-time (Less than a year)

    Pros

    Very friendly and helpful administration. Bent over bad to help me.

    Cons

    Very stressful situations and huge turnover rate. 18 people started and 10 people made it through training.

    Advice to Management

    Be patient and it is not always about the metrics.


  2. "UHC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great learning experience in Insurance

    Cons

    Poor management does not care about employees


  3. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at 1199 SEIU United Healthcare Workers East full-time

    Pros

    Flexible, likeable staff, challenging work

    Cons

    Nothing to add in this section


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Admin Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 1199 SEIU United Healthcare Workers East full-time

    Pros

    The health insurance is great.

    Cons

    Micromanaging
    Hard to advance
    No real pay increase


  6. "Not a good union"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Laboratory in Far Rockaway, NY
    Former Employee - Laboratory in Far Rockaway, NY
    Doesn't Recommend
    Negative Outlook

    I worked at 1199 SEIU United Healthcare Workers East full-time (Less than a year)

    Pros

    Very competitive salaries, cheap, almost free health benefits

    Cons

    Poor union reps, health benefits starting very late and its a big hassle to get benefits started, customer service representatives are not helpful and are even very rude, union favors employees with longer service too much over new employees, and overall I did not feel like this union cared much about me or helped me in any way at all

    Advice to Management

    Start to act like a union again


  7. "Nice Workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advocate4Me Representative in Houston, TX
    Former Employee - Advocate4Me Representative in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at 1199 SEIU United Healthcare Workers East (Less than a year)

    Pros

    Good pay,great training,great hours and good benefits

    Cons

    No stability with supervisors, too many potlucks, drama filled on occasion


  8. "Labor Union"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Montclair, NJ
    Current Employee - Anonymous Employee in Montclair, NJ

    I have been working at 1199 SEIU United Healthcare Workers East (More than a year)

    Pros

    You have opportunities to be a part of positive social change.

    Cons

    You often do not get the support to grow and develop. There is very little room for career growth.


  9. "Not a great place for call center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Provider Phone Representative
    Former Employee - Senior Provider Phone Representative

    I worked at 1199 SEIU United Healthcare Workers East (More than 5 years)

    Pros

    Departments outside of call shop

    Cons

    Senior call center reps are underpaid


  10. "Horrible upper management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Supervisor in Little Rock, AR
    Former Employee - Management Supervisor in Little Rock, AR
    Doesn't Recommend
    Negative Outlook

    Pros

    Good money, flexible, that's about it

    Cons

    Worst management/directors in a true corporate world. No room for growth as they always make quotas higher each year.

    Advice to Management

    Treat management and agents like the rest. Stop the drama


  11. "Fast paced environment, not customers service oriented. I did not like the time limit that was given to service members."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health Advisor in Sugar Land, TX
    Former Employee - Health Advisor in Sugar Land, TX
    Doesn't Recommend
    Neutral Outlook

    Pros

    Benefits were decent. The hours were great.

    Cons

    There is a high turnover rate. Because of the quotas that need to be met, a lot of truly service oriented people were laid off.

    Advice to Management

    Treat the employees like people!!



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