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16 Handles

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16 Handles

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16 Handles Reviews

Updated Aug 5, 2023

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Found 95 of over 101 reviews
82% Recommend to a Friend
95% Approve of CEO

Found 95 of over 101 reviews

Recommend to a Friend
Approve of CEO
16 Handles CEO Solomon Choi (no image)
Solomon Choi
23 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "when the store is busy it can be hectic, manager was absent at times(in 5 reviews)
  • "Long hours.(in 4 reviews)
  • "This results in a lot of extra shifts being up for grabs, and usually requires you to do the work of 2 people.(in 4 reviews)
  • "Pay is minimum wage, which is definitely not worth the work you do here.(in 3 reviews)
  • "Training was a bit much for a frozen yogurt shop(in 3 reviews)

Ratings by Demographics

This rating reflects the overall rating of 16 Handles and is not affected by filters.

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    1. 5.0
      Jun 20, 2023
      Former Employee
      Clifton Park, NY
      CEO Approval
      Business Outlook


      Very flexible around personal schedules. Easy to trade shifts


      Sometimes have late hours in the summer

      1. 3.0
        Aug 5, 2023
        Front End Cashier
        Former Employee
        New York, NY
        CEO Approval
        Business Outlook


        interacting with customers throughout the shift


        not closing on time, and heading back late

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      Viewing 1 - 10 of 95 Reviews

      16 Handles Reviews FAQs

      16 Handles has an overall rating of 3.9 out of 5, based on over 101 reviews left anonymously by employees. 82% of employees would recommend working at 16 Handles to a friend and 48% have a positive outlook for the business. This rating has improved by 6% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, 16 Handles employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at 16 Handles. This rating has been stable over the past 12 months.

      82% of 16 Handles employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated 16 Handles 4.0 out of 5 for work life balance, 3.7 for culture and values and 2.9 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at 16 Handles to be culture, work life balance, coworkers and the cons to be diversity and inclusion, career development, benefits.

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      Interview Tips

      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)



      During my interview with a Vice President, he mentioned that the "background check" had been reviewed. He brought up cities I had lived in at one point, even though I hadn't included that information on my resume or LinkedIn profile, though it is accurate. Additionally, he was aware of my entrepreneurship experience, which I had not disclosed anywhere. I'm curious about the source of this information. I'm currently progressing through the interview rounds without any offer or signed documents.

      1 Comment


      I’m moving on to round 3 of the interview process after speaking with the VP and it’ll be with peers. My position would be Insurance Product Manager so the peers would be internal stakeholders (Sales, Engineering, Underwriting, Actuary, etc.) What kind of questions typically do peer interviews ask?


      Amaleia Little

      I have an interview tomorrow for a position as a Fundraiser Specialist for a company that raises funds for children. Any insight or advice to give? I do not have any experience working in fundraising but have worked in sales and have worked in childcare for several years. Thank you!


      Glassdoor has 101 16 Handles reviews submitted anonymously by 16 Handles employees. Read employee reviews and ratings on Glassdoor to decide if 16 Handles is right for you.