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1st American

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1st American

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1st American Reviews

Updated Jan 30, 2022

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Found 16 of over 18 reviews
3.2
67% Recommend to a Friend
100% Approve of CEO

Found 16 of over 18 reviews

3.2
67%
Recommend to a Friend
100%
Approve of CEO
1st American CEO Russell Henderson (no image)
Russell Henderson
1 Rating

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  1. 5.0
    Former Employee, less than 1 year

    Great Place to be Creative

    May 12, 2014 - Multimedia Designer in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They really encourage creative thinking and out of the box thinking. You get to wear jeans every day (unless there is a meeting of course) and they love their work. They supply Macbook Pro laptops with dual screen monitors, and Adobe Creative Suite.

    Cons

    As a start up company they are still experimenting with management structure and want to be a 'flat' company, but it was creating some tension within the teams. They insist you work onsite (at least the designers)

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    4 people found this review helpful
  2. 4.0
    Former Employee, more than 3 years

    Great company

    Jan 30, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    401k with employer matching, Health insurance, generous PTO.

    Cons

    Low wage- some discrepancy between working as a contractor, and working with military (Family Days off- morale events- etc)

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  4. 4.0
    Former Employee, more than 1 year

    Well established old line company

    Oct 4, 2021 - S E N I O R A C C O U N T D I R E C T O R 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Established and well respected name in the industry Good support and back end fulfillment teams Good subject matter experts

    Cons

    Does not collect their own data. Old line company not interested in making the customer journey easier. Can take too long before you find the right group in FA as the company is large.

    Continue reading
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  5. 4.0
    Former Employee, more than 1 year

    Overall Good

    Oct 19, 2020 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some of the pros for working in my particular office were: military chain of command was supportive, coworkers were generally nice and easy to get along with, pay was better compared to other options in the community, annual paid training opportunities were appreciated.

    Cons

    Complaints to management results in little observable action being taken to remedy problems with providers, litle to no regular communication with mangement, pay was higher than other options within the community but did not properly reflect the work being done by administrative staff.

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  6. 4.0
    Current Employee, less than 1 year

    No Education Monies

    Mar 10, 2021 - Family Advocacy Nurse in Anchorage, AK
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good starting salary. Once they hire you they basically leave you to yourself.

    Cons

    No money allowed for educational opportunities

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  7. 4.0
    Current Employee, more than 1 year

    Small Contract Company

    Apr 7, 2015 - Anonymous Employee in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company is small and has experienced both excellent grown and cuts. The employees at the L'Enfant office have a very close family like environment. For the most part everyone gets along well together and often hang out outside of work. As a company we have gone on a cruise, played soccer, participated in 5K's and much more. When opportunities are presented they try to include everyone and if you want to be a part of something, you can just ask. Often everyone in the office touches the same project at some point in the process. Management has an open door policy at all times. It is easy to talk to all levels of management about good and bad topics. When there is an issue everyone is honest and tries to provide solutions or a positive spin. They expect you to come in and do your job to the very best, and if you do that you can be successful here.

    Cons

    It is a small company that has experience growing pains as well a the loss of contracts. There are a lot of ups and downs around projects. The weeks where projects are in full force it can be exhausting and constant work, the weeks between projects are too slow.

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  8. 4.0
    Former Employee

    Small Company Doing FAA Contract Work

    Sep 18, 2014 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company is small which is nice because you feel like a family. The work is interesting and the size makes the company more agile and responsive to needs.

    Cons

    Because the company is small, management can be an issue as projects have different people tracking them or managing them. Wish they gave more days off, or allowed a stipend for cell phones.

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  9. 4.0
    Former Employee

    N/A

    Aug 15, 2016 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work. Great team.

    Cons

    Better organization. Needs more structure in place. Politics.

    Be the first to find this review helpful
  10. 1.0
    Former Employee, less than 1 year

    Dysfunctional Management -- Will Struggle to Compete Once 8A Designation Expires

    Sep 11, 2013 - Project Manager in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent Work/Life Balance; Excellent Client Handling; Close-knit project delivery team; Some really talented individuals; Metro-accessible location; Paychecks don't bounce

    Cons

    Zero Business Strategy; Weak Client Base; High Employee Turnover; Moderate Pay; Dysfunctional Culture; Unrepeatable and Unsustainable Business Practices; Poor Communication; Inexperienced Leadership; Shoot-from-the-Hip Decision-Making

    Continue reading
    8 people found this review helpful
  11. 1.0
    Former Employee, more than 3 years

    Bottom of the Barrel Company, "Owners," and Employees

    Oct 11, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Truly none. They represent the lowest common denominator in every possible way. Avoid this place like you would a deadly virus.

    Cons

    Come up with a topic and it will secure a big ole "Con." Nothing good to say about 'em. Everyone will agree. Just ask 'em.

    Continue reading
    1 person found this review helpful
Viewing 1 - 10 of 16 Reviews
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1st American Reviews FAQs

1st American has an overall rating of 3.2 out of 5, based on over 18 reviews left anonymously by employees. 67% of employees would recommend working at 1st American to a friend and 62% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, 1st American employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at 1st American. This rating has been stable over the past 12 months.

67% of 1st American employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated 1st American 4.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at 1st American to be compensation, career development, coworkers and the cons to be senior leadership, management, benefits.

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