1st Lake Properties Reviews | Glassdoor

1st Lake Properties Reviews

Updated Jul 11, 2019

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Found 25 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
87%
Approve of CEO
Michele Shane L’Hoste
8 Ratings
  1. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Property Manager in Metairie, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 1st Lake Properties full-time for more than a year

    Pros

    1st Lake has a great focus on educating its employees to better prepare them for the industry and to be successful! Promotes from within! Great work environment!

    Cons

    Programs should all be in one system.

    Advice to Management

    Keep up the good work!

    1st Lake Properties2018-03-27

    1st Lake Properties Response

    May 7, 2019HR Director

    Thanks for sharing your great 1st Lake Properties experience. We pride ourselves on educating our teams and helping them grow in their careers. Your feedback will help us to continue to make this a Top Workplace.

  2. "This company has no integrity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at 1st Lake Properties full-time

    Pros

    Heath insurance and other benefits are pretty good.

    Cons

    -Safety is a major concern when you are alone on property and must bring complete strangers into empty apartments without anyone knowing where you are or who you are with. -1st Lake bribes its employees to give good reviews of the company for the "best place to work" survey. You get an extra day off if they win. -1st Lake uses an online tool to hide bad reviews from the public. -1st Lake abuses the paid time off by,...

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    Advice to Management

    Run the company with integrity by accepting and attempting to improve issues rather than hiding them and treat your employees with respect.

    1st Lake Properties2019-07-12
  3. "Property Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at 1st Lake Properties

    Pros

    Very good at educating team members about the industry. Work hard, move up.

    Cons

    Pay is lower than most companies. That is why most people consider leaving.

    Advice to Management

    The people in the field are just as important as the top executives. They need to know that.

    1st Lake Properties2019-04-27

    1st Lake Properties Response

    May 7, 2019HR Director

    Thank you for the feedback. We appreciate all of our employees and their efforts in the workplace. We try to recognize as many employees as possible at our quarterly awards banquets. If we are failing to meet your individual expectations, please let us know.

  4. "Good at first"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Property Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at 1st Lake Properties full-time

    Pros

    Good education Most people are nice and helpful (mainly on site people that are on the same level as you)

    Cons

    Lower than average pay Subpar discounts Toxic environment (upper management belittles you) No understanding of personal life

    Advice to Management

    Remember what it's like to be on-site. Actually groom your employees instead of scaring them off. You're human too, take responsibility and be understanding. Improve pay and discounts. I gave 3 stars because my experience was good at first but terrible towards the end. I would only recommend this company for certain positions.

    1st Lake Properties2019-05-04

    1st Lake Properties Response

    May 7, 2019HR Director

    Thank you for your feedback on 1st Lake Properties. We are glad that you enjoyed our education programs while working here. Please know we are constantly working on creating an even better work environment for our employees, and your feedback will help us do so. Thanks for sharing.

  5. Helpful (2)

    "Assistant Property Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at 1st Lake Properties full-time for more than a year

    Pros

    recognition, great training programs (you are given the tools/knowledge you need to succeed), beautiful landscaping at most properties

    Cons

    low pay, toxic environment (very catty), MICROMANAGEMENT, most properties in dire need of interior renovations, very old school way of doing pretty much everything, not very flexible with employees or residents when unfortunate situations arise

    Advice to Management

    Stop micromanaging, renovate your apartments, innovate, and learn to be more flexible.

    1st Lake Properties2019-01-04

    1st Lake Properties Response

    May 7, 2019HR Director

    Thank you for the feedback on your experience at 1st Lake Properties. We are glad that you enjoyed our education and training, and the aesthetics of our properties as well! Please know we are constantly working on creating an even better work place for our teams, and your feedback ...

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  6. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Digital Content Producer in Metairie, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 1st Lake Properties full-time for less than a year

    Pros

    1st Lake really cares about their employees, giving plenty of opportunity for learning and growing. The biggest pro is their continuing education. Everyone really does try to work as a team and is passionate about their job.

    Cons

    I haven't really run into any issues with the company so far.

    Advice to Management

    Staying consistent to help employees be more efficient and know what to expect when starting a project or task.

    1st Lake Properties2018-03-26

    1st Lake Properties Response

    May 7, 2019HR Director

    Thank you for sharing your positive experiences with us. We take pride in educating our team members so that they can grow their careers and reach their goals! Your feedback will help us to continue to make 1st Lake Properties a Best Place to work in the NOLA area.

  7. "Leasing at Top Rated Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Leasing Agent in Covington, LA
    Recommends
    Positive Outlook

    I worked at 1st Lake Properties full-time for more than a year

    Pros

    Clear guidelines to policy in writing, extensive training on policies available, decent training within 60 days of hire, excellent vetting program to hire and place new employees, plenty of vertical advancement opportunities. This company asks for and rewards innovative thinking, taking the initiative, and so much more. Many recognition programs.

    Cons

    Really large company so an individual can be a little lost in it; changes take a long while to begin or find fruition. Pay is relatively low despite the success of the company in relation to competition. Usually part-time opportunities are not an option. No paid maternity/paternity leave.

    Advice to Management

    Offer higher commission opportunities and work on a more fair bonus schedule for high performing communities. 100% full or close to it shouldn't penalize the leasing agents' pay; some dependence lies in the commissions and going from 100% full one month to 1 or more move outs near the end of the month means no commission opportunities or bonuss because those apartments cannot realistically be prepared for move-in to qualify...

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    1st Lake Properties2018-03-21

    1st Lake Properties Response

    May 7, 2019HR Director

    Thank you for the feedback. This advice has been considered and the commission structure has been enhanced for our teams!

  8. Helpful (2)

    "DO NOT WORK HERE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Leasing Consultant in Metairie, LA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at 1st Lake Properties full-time for less than a year

    Pros

    There are no pros at all.

    Cons

    Horrible pay, rude upper management, micro managers, you do not get time off until you have been there a year. Management systems is too much. There are too many things you have to do to process one application. Upper management has no idea what it is actually like on site.

    1st Lake Properties2018-03-29

    1st Lake Properties Response

    May 7, 2019HR Director

    Thank you for sharing your feedback with us. We are always working on creating the best environment possible for our teams, and your feedback will help us with this endeavor. Our full time team members receive paid time off after 6 months of employment with us. I apologize if this ...

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  9. Helpful (1)

    "Good Company To Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at 1st Lake Properties full-time

    Pros

    best in the area, good managers, pay is okay, easy to transfer

    Cons

    pay could be better, dealing with people all day, residents are a lot to handle at times

    Advice to Management

    Make the pay more competitive

    1st Lake Properties2018-02-19

    1st Lake Properties Response

    May 8, 2019HR Director

    Thanks for sharing your positive experiences while working at 1st Lake. We pride ourselves on educating our teams and helping them grow their careers; and, we hope that you have noticed the recent enhancements made to the commission structure. It is feedback like yours that will ...

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  10. Helpful (1)

    "Excellent Company to Work For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Leasing Consultant 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 1st Lake Properties full-time for less than a year

    Pros

    Great benefits, Opportunity for advancement, Leasing incentives, Rent discount, Overtime available

    Cons

    Strict work schedules and Short lunch break

    Advice to Management

    Revise commission rates and allow a more flexible work day.

    1st Lake Properties2018-01-23

    1st Lake Properties Response

    May 8, 2019HR Director

    Thanks for sharing your experiences while working here. We are pleased to provide great benefits to our team members; and, we hope you have noticed the recent enhancements made to the commission structure. It is feedback like yours that will help us to continue to make 1st Lake ...

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Found 25 reviews