2-10 Home Buyers Warranty Reviews | Glassdoor

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2-10 Home Buyers Warranty Reviews

Updated November 18, 2017
21 reviews

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3.7
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2-10 Home Buyers Warranty CEO Scott Cromie
Scott Cromie
4 Ratings

21 Employee Reviews

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  1. Featured Review

    "Work Hard Play Hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 2-10 Home Buyers Warranty full-time (More than a year)

    Pros

    Fantastic "family" of coworkers
    Close to a light rail station
    Room for movement within the company
    So many fun themed weeks/days of celebrations
    Food Trucks every week
    Brand new building!
    Always wanting to improve our product and our employee relationships

    Cons

    There's not always a game plan and things can change in your job very quickly.
    There are a lot of different departments and they don't always seem to be on the same page.

    Advice to Management

    Grow your staff with the company so the workload doesn't get harder for current employees.


  2. "Frontline warranty specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Frontline Warranty Service Specialist in Aurora, CO
    Current Employee - Frontline Warranty Service Specialist in Aurora, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 2-10 Home Buyers Warranty full-time (More than 3 years)

    Pros

    Great work environment/culture. Amazing benefits

    Cons

    Call center, incorrect transfer of calls from Greeley call center

  3. "A Great Place To Be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 2-10 Home Buyers Warranty full-time (More than 3 years)

    Pros

    Fantastic leadership and overall vision. HBW allows, even encourages, the empowerment of its employees to make decisions in the effort of superior customer service. The training and mentoring if phenomenal. The heavy focus on treating customers with empathy, respect and dignity and the desire to simply "do the right thing" is incredibly refreshing.

    Cons

    The computer system(s) leaves a little to be desired.

    Advice to Management

    Keep up the great work


  4. "Great company with unique culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at 2-10 Home Buyers Warranty full-time

    Pros

    They are across the street from a light rail station and employees got Eco-pass to come to work. Lots of fun events such as First Fridays, with classic car rally, Cinco de Mayo party, a Clue event where you have to solve the mystery, and a County Fair with pie eating contest. CEO seems to know everyone's name. Lots of people who have been there a long time who are happy to show you the ropes.

    Cons

    Can be stressful in some departments in the summer during busy season.

    Advice to Management

    As company grows, continue to invest in good leaders, processes, hold people accountable.


  5. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Aurora, CO
    Current Employee - Anonymous Employee in Aurora, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 2-10 Home Buyers Warranty full-time (More than 10 years)

    Pros

    Internal Advancement. Senior Management in tune with the staff.

    Cons

    Managements attempt to apply policies to both exempt and hourly employees in both the corporate departments and the call center.


  6. "Be more professional."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 2-10 Home Buyers Warranty full-time (Less than a year)

    Pros

    Good people. Laid back work experience. Lenient on time off if needed.

    Cons

    My manager thought it was okay to curse and yell at his employees.

    Advice to Management

    Be aware that the offensive language can offend others.


  7. "Interactive marketing coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 2-10 Home Buyers Warranty full-time

    Pros

    Positive culture, flexibility, room for growth

    Cons

    No cons to share- kind people.

  8. "Top Heavy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agent in Denver, CO
    Former Employee - Agent in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at 2-10 Home Buyers Warranty full-time (More than 3 years)

    Pros

    Good (ok) wages. Nice team members. Donut Fridays.

    Cons

    Complete imbalance of wages to work performed.

    Advice to Management

    Rethink who gets the perks vs the soldiers in the trenches.


  9. Helpful (1)

    "Always Have a Back-Up Plan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Denver, CO
    Former Employee - Customer Service in Denver, CO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at 2-10 Home Buyers Warranty full-time (More than a year)

    Pros

    every now and again free food will be provided.

    Cons

    Supervisors and team leads are extremely unqualified. They will demean you at the drop of a dime. Pay is low, cannot support family off of salary. Which is why you still qualify for government assistance while working here.

    Advice to Management

    Send your team-leads and supervisors to interpersonal communication classes because they are not approachable.


  10. Helpful (1)

    "Former Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Never had to work overtime.

    Cons

    Management was clueless regarding what people did. Good ole boys network. Management is only concerned with themselves. Scott Cromie is the CEO.


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