All employees genuinely passionate about improving public services
Very strong and experienced leadership team
Very bright, fun colleagues
N/A . . . . . .
I have been working at 2020 Delivery full-time
The company has a genuine focus on making a difference for their public sector clients, as opposed to purely commercial aims, which can be refreshing. Contributions from staff at all levels are encouraged and valued.
Career development for more experienced consultants can be limited by the size of the company and teams within it. There appear to be intentions to improve this.
It was a great place to work. Everyone is very friendly and committed to improving public services.The culture is very much in line with the company values.
They invest a lot in their staff, be it training or an office stocked full of goodies. The offices are lovely and with in a conveniently commutable location.
None - it was just time to move on
I worked at 2020 Delivery full-time (More than 3 years)
Small, intimate team ensures staff have regular feedback from managers and the ear of the directors.
Very professional setting to begin or advance a consulting career.
Small size ensures that all employees have a voice at the table and all staff have considerable client contact - if you are looking to be a wallflower this is not the place for you.
Advice to Management
Provide feedback not only on how the individual performed on each project but think deeply how the team may have been more effective and efficient.
Opportunity to manage projects from early stage.
Very talented and committed leaders.
Greater freedom and dynamism compared to big consultancies.
Value input from all team members (not too hierarchical)
Consulting lifestyle (longish hours, travel within SE England), but without perks of top tier firms (free meals, taxis, hotels, etc.)
Career progression from senior consultant to partner unclear
Uncertainty about pipeline of future projects and little scope for choice between them.
Advice to Management
Keep listening to your staff - feedback channels should be two-ways and staff need reassurance that their views are welcome and will make a difference (or, if not, why not).
Manage client expectations proactively - keeping to the mantra of "under-promise and over-deliver"
Safeguard your passion and professionalism, as it is a rare quality.
Generally flexible working model. Partners are quite happy to let you take time off normal working hours as long as you deliver the end product.
Great opportunity for those interested in a career in management in the NHS. You'll get to see, meet and work with senior managers from a wide range of organisations. A very good springboard to management roles at the clients you work for too.
You can take one day a month to do non profit work. You choose what to do!
Very bright people but down to earth. Generally very nice to work with as individuals.
Company doesn't always deliver on its promise to be "end product" focused and can require you to be seen for certain hours of the day.
The company sells itself as a public sector consultancy but 80-90% of the work is in healthcare. If you're interested in a variety of experiences in the public sector you won't enjoy working at 2020 Delivery.
Very little professional development. Excluding "induction week" I recieved 13 hours of formal training in my first year. Partners invest more in their development that in that of their employees. Alleged mentoriship model is non existent. Under the guise of "working independently" you are asked to produce without receiving much in return. (Other than a salary of course).
Salary is comparable to other management consultancies as long as bonuses are good.
Advice to Management
You're not at Mckinsey any more so think hard about what you need to do to attract and retain talent. Your current employment offer is considerably worse than you advertise and not competitive compared to other consultancies.
Create a proper development program for consultants. You won't be able to retain any worthy talent if you treat each consultant as a profit centre.
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