211 LA County Reviews | Glassdoor

211 LA County Reviews

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Found 3 reviews

4.2
StarStarStarStarStar
59%
Recommend to a Friend
Maribel Marin
0 Ratings
  1. "Senior Software Developer"

    StarStarStarStarStar
      Current Employee - Senior Software Engineer in Los Angeles, CA

      I have been working at 211 LA County full-time

      Pros

      Great team, good environment, coffee machine

      Cons

      Legacy code and projects, cold room

      211 LA County2018-08-13

      211 LA County Response

      May 14, 2019Human Resources Manager

      Thank you for rating us a 5 Star Employer!

    • "My Free Taxes"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in San Gabriel, CA
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at 211 LA County for more than a year

      Pros

      It was an overall pretty Great experience working for this company. The staff was nice and friendly.

      Cons

      The downside was, I was only working part-time, 15 to 20 hours a week. They could have offered their employees coaching tips and techniques for overall improvement and quality work. They could have offered more effective and lengthy training related to taxes so that the employees are more knowledgeable and confident in helping customers with their tax questions.

      Advice to Management

      There needs to be more training so that employees are confident with helping customers with their tax related questions. There needs to be more coaching and feedback for the employees.

      211 LA County2015-04-21
    • "Working for this company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in San Gabriel, CA
      Doesn't Recommend
      Positive Outlook

      I worked at 211 LA County full-time

      Pros

      If you care about those in need this hotline is great. Work with folks from many different backgrounds Great benefits

      Cons

      You need to be very good at doing multiple tasks at once You need to be very flexible and good at using computer customer service software The company has very stringent quality control

      211 LA County2013-08-01
    Found 3 reviews