24 Hour Fitness Reviews in Houston, TX | Glassdoor

24 Hour Fitness Houston Reviews

Updated June 26, 2017
56 reviews

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Houston, TX Area

2.6
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24 Hour Fitness CEO Chris Roussos
Chris Roussos
1 Rating

56 Employee Reviews

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Pros
  • Free gym membership and the work isn't bad (in 457 reviews)

  • Loved the free gym membership to any 24-Hour fitness (in 223 reviews)

Cons
  • I have worked at all and as an operations Manager my work life balance is bad (in 42 reviews)

  • Minimum wage but will work you 39 hours/week (1 under full time to avoid benefits) which is not enough money to get by (in 77 reviews)

More Pros and Cons

  1. "It was a great learning experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Houston, TX
    Former Employee - General Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at 24 Hour Fitness full-time (More than a year)

    Pros

    Of course you get a free gym membership. It's gratifying to be a critical part in connecting members with their goals. Generally you work Monday Through Friday and are off all major holidays.

    Cons

    Company changes direction and game plans quite often. It's like they are trying to figure it out as they go. Sometimes things can get really political and it becomes hard to advance your career.

    Advice to Management

    Stability and consistencyis key.


  2. "Bad experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kids Club Attendant in Houston, TX
    Former Employee - Kids Club Attendant in Houston, TX
    Doesn't Recommend
    No opinion of CEO

    I worked at 24 Hour Fitness part-time (More than a year)

    Pros

    I loved working with kids and building relationships with them. It's nice to interact with some of the parents and members as well. Free membership.

    Cons

    The parents can be really rude. when I first started I had nice managers, then new ones came in and they were really rude and hypocritical. Favored some employees over others. The pay was bad and there was no moving up or even getting a raise after awhile.

    Advice to Management

    Pay kids club attendants better, give them a raise after X amount of time working.

  3. "Service Representative/front desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at 24 Hour Fitness part-time (Less than a year)

    Pros

    Free membership. Gym atmosphere. Connections.

    Cons

    Everything from management to pay. Management is terrible General Manager and Operations Manager they overwork you and they don't advocate for higher pay. Schedules are always messed up there's no one to relieve you when your shift is over. They pressure you into selling when their own numbers aren't met even though your individual goals have been exceeded.

    Advice to Management

    Take care of your team. Turn over rate wouldn't be so bad if you actually provided perks for employees.


  4. Helpful (2)

    "Job For the Young"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Representative in Houston, TX
    Former Employee - Service Representative in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at 24 Hour Fitness part-time (More than 5 years)

    Pros

    You get to meet awesome people, this is a great platform for starting your own business, they have some good discounts, and you get a free membership for you and your spouse.

    Cons

    The pay (reason why I said it's for someone who doesn't have bills), too relaxed, the process for promotion is not the same across the board, and you have to clean up behind grown ups. I know you're probably thinking that's not bad, but when you have to pull used panty liners off the walls, clean feces out of a shower, or pick up a tampon someone left on the ground near the toilet...yeah. Women can be very careless and are just as disgusting as guys. Mark will come in and treat you like a peasant. I asked for him to help out because I was the only one in the store...as his legs were kicked up on the table he shoos me away because he's on the phone talking about golf. After he finishes his conversation he comes in at the end of the sale and tries to finish it. HA! No regard for the customers. He just wants to come in to scare people.


  5. Helpful (2)

    "What You'd Expect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kids Club Attendant in Houston, TX
    Current Employee - Kids Club Attendant in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at 24 Hour Fitness part-time (More than a year)

    Pros

    Great part time job for students
    There is room for advancement if interested
    Fairly easy job

    Cons

    Favoritism
    Management expects alot of work for little pay

    Advice to Management

    Management needs to care more about employee wellbeing


  6. "Not so great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Sugar Land, TX
    Former Employee - Personal Trainer in Sugar Land, TX

    I worked at 24 Hour Fitness full-time (Less than a year)

    Pros

    A decent entry level job.

    Cons

    They pay is not great for the work you put in. Too much micro managing. Not open to creativity for program planning.


  7. "sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor - Full Time in Richmond, TX
    Former Employee - Sales Advisor - Full Time in Richmond, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at 24 Hour Fitness full-time (Less than a year)

    Pros

    great place to network and meet new people, free gym membership, relaxed enviroment

    Cons

    management is horrible, hardly train new employees, and the pay and commission system is messed up, all sales advisors basically work for the managers because they take all incoming leads first and also their advisors leads to meet their threshold, no good benefits

    Advice to Management

    Spend time working and training with advisors, follow dress code policy , lead by example

  8. Helpful (1)

    "Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 24 Hour Fitness (More than 3 years)

    Pros

    Reliable job, usually pretty laid back, pleasant people, career advancement is full of opportunities and hours are flexible,

    Cons

    Pay rate isn't very high, benefits are not that great and plenty of people come and go - no dependable co workers.

    Advice to Management

    Take care of your hard working employees!


  9. Helpful (1)

    "Kids club attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kids Club Attendant/Service Representative in Richmond, TX
    Former Employee - Kids Club Attendant/Service Representative in Richmond, TX

    I worked at 24 Hour Fitness part-time (More than a year)

    Pros

    New friends. Free gym membership. Babysitting jobs out of the daycare.

    Cons

    CRAPPY PAY. No room for advancement. Crappy management.


  10. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Houston, TX
    Current Employee - Operations Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at 24 Hour Fitness full-time (More than a year)

    Pros

    Free Membership, always hiring, friendly customers

    Cons

    Over work, under paid, doesn't take your degree serious unless you're a trainer

    Advice to Management

    Find a new Job ASAP


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